Freddy's Frozen Custard & Steakburgers
950 US-321, Lenoir City
(865) 317-1475
Recent Reviews
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Love their desserts 🧁
Atmosphere: 5
Food: 5
Service: 5
Excellent burgers and shakes! 😋
Wheelchair accessibility: Easy accessibility: roll straight and level from the parking lot to the entrance door.
Atmosphere: 5
Food: 5
Service: 5
First time having frozen custard. It was really good. Much better than soft-serve ice cream.
I ordered a chocolate sundae with pecans and whipped cream. Got a bowl of chocolate custard with pecans and whipped cream. I'll remember next time to specify vanilla custard with chocolate sauce, pecans and whipped cream.
I've also had burgers here a few times and they're really good. Smash style burger with very thin fries.
Wheelchair accessibility: Modern building with ADA compliant features and parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Chocolate Custard, Sundae, Freddy's Original Double Cheeseburger Combo, Steak Burger, Shoestring Fries
Always delicious. Friendly service. Drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Good food, good service
Kid-friendliness: Yup
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Freddy's Original Double Cheeseburger Combo
Sisters Day Out & we decided to eat here for supper.. WE LOVED IT!!!!! It was a pain in the butt trying to figure out the entrance to the parking lot but it was soooo worth it.
Lil bit of a learning curve to order but the lil guy behind the counter was so very helpful.
We liked it so much we ordered take home meals for our families..
(Ask for FRY SAUCE !!! & if you want Whipcream & 🍒 on your shake you have to ask for that also) Great meal Great price Helpful employees (a quality thats getting harder & harder to find)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, French Fries, Onion Rings
Came in for Veterans Day. I have ate here a few times now and each time the experience seems to get a little worse. Other locations are much better to be clear. This time was just bad. Food is still pretty good, but the place is disgustingly. I know that is a heavy word, but for a restaurant and dining area, there should be cleanliness! This place is far from it! There were 3 tables occupied in the dining area the entire time, but every table was dirty with food and drink smudges/crumbs all over them. One of the trashcans was over flowing. No one was cleaning tables or taking out trash. The fountain drink area appeared to never get cleaned, the entire station is dirty, dirtiness, stains, stickiness all over. The floor was slippery and not properly cleaned. I was afraid to check the restroom.
Come on Freddys. This is the worse one I have ever been to. And while I appreciated the free meal card, the lady applied it to one of my kids meals instead of my meal which I was twice the cost. The review is really just about the dirtiness of the place though.
Atmosphere: 1
Food: 4
Service: 2
Great food as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Sandwich, Chili Cheese Fries
We went in right before close on Saturday night. The staff was very friendly and helpful. It was our first time eating there. My kids loved it! We will be back!
Atmosphere: 5
Food: 5
Service: 5
The whole place was filthy. The patio needed swept, the person at the counter shirt was dirty, the drink dispenser had mildew, every counter had food on it as well as the garbage cans had food left around them. Tables weren’t wiped off. My husbands chili dog was cold. We decided that would be our last visit to Freddy’s.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Hamburger
Restaurantji Recommends
Burgers and fries were good. Custard desserts also good. Fries are really shoestring cut and thin.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Sundae, Freddy's Original Double Cheeseburger Combo, Steak Burger, Shoestring Fries
The burgers are good if you want to eat there. If you order mobile or drive thru, your food will be cold and custard will be melted.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burger, Freddy's Original Double Cheeseburger Combo
Great burgers, service was shitty.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burger, Freddy's Original Double Cheeseburger Combo
Need’s good cleaning inside and out. Food on floor, tables - outside seating area nasty. Turned around and walked out without ordering.
Update: Google asked for an update. We still visit Freddy's about once a month but their accuracy hasn't gotten better. We will order between 2-4 concretes and 75% of the time one of them will be wrong. I ordered a vanilla concrete with peanut butter and Reese's pieces. I am not sure what I got. I think butterfinger.
I have been twice and I was not impressed either time. The first time I ordered the vanilla base with peanut butter. The concrete was good except it didn't have a peanut butter flavor. The milk they mixed it with was in pockets through the base. One minute you couldn't get anything out of the straw the next minute it was all milk. The second time I ordered the vanilla base with Reese Pieces. I didn't realize there were any Reese's Pieces until I got to the very bottom and there were maybe 10 whole pieces at the bottom. This concrete was also very liquidity. They are still new and will wait another month or two and try it again. Hopefully by then the concrete will be better. If not, well the concept was a good idea.
Atmosphere: 3
Food: 3
Service: 3
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