Gail's Custom Cakes
$$ •
Hours:
5288 US-321, Lenoir City
(865) 816-2095
Gail's Custom Cakes Reviews
Ratings
Hours
| Monday | 8AM - 5PM |
| Tuesday | 8AM - 5PM |
| Wednesday | 8AM - 5PM |
| Thursday | 8AM - 5PM |
| Friday | 8AM - 5PM |
| Saturday | Closed |
| Sunday | Closed |
When we first met Gail it went amazing. We discussed everything we wanted, and even wrote it all down. A week before the wedding we do our final payment, and she had the wrong date to our wedding… she had another wedding on our wedding day (we’ve been reserved with her since November). Right after we found that out, the quality of service dropped dramatically. We had a full dessert bar with pies, brownies, cake shooters, etc. coming to the day of the wedding, we were short some cake shooters including one whole flavor combo that we discussed. The dipped cookie dough looked like I did it when I was learning to bake(and they were 108 dollars for the 16 we received). The brownies were literally so small, and for 50 bucks we expected more than a morsel of a brownie. Then comes to the wedding cake, we had a picture of the inspo for the cake as we had a dog topper “eating” our cake. Like the viral Pinterest pics with the cake crumbs on the cake stand. She didn’t do that at all, our wedding planner had to do that once she left because she was rushing to drop everything off. Overall, we were shortened on numerous items like the cookie dough bites, cake shooters and we never received the strawberry shortcake shooters. We’re pretty disappointed because we were sloffed off and the dessert bar was the main thing at the wedding. It was honestly so sad to see how little we got for the 1200 we spent. The favorite desserts came from Sam’s club and the decorated cookies from another vendor. I wouldn’t recommend on bit.