Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 650 W Church St, Lexington, Tennessee, 38351, US
Telephone: (731) 968-7101
Price range: $
Rating: 2.5

$ • Fast Food, Ice Cream, Burgers

Hours:
650 W Church St, Lexington
(731) 968-7101

Menu Order Online

About Dairy Queen

Dairy Queen Grill & Chill is a popular restaurant known for its hot and delicious food. The large orders are typically handled correctly, ensuring customer satisfaction. The staff is described as friendly and helpful, often going above and beyond to assist customers, even in difficult situations. However, there have been complaints about the restaurant not adhering to its posted hours. Some customers have arrived late in the evening only to find the lobby closed despite the website stating it should be open until 10 PM.

The restaurant's cleanliness is appreciated, with clean restrooms being seen as a good sign of attentiveness. The $7 meal deal offers a sandwich or chicken strips, fries, a beverage, and ice cream, which customers find appealing. While the food is generally considered okay, the Blizzards receive praise. There have been instances of tension among staff, with employees visibly fussing about other coworkers and equipment issues, such as being out of receipt paper and certain sodas.

Despite some negative experiences, there are also positive stories. One customer shared how the staff, particularly a young man named Dakota, provided exceptional support during a stressful moment with children. Overall, Dairy Queen Grill & Chill aims to provide a satisfying dining experience, but there are areas for improvement, especially regarding staff interactions and consistency in adhering to operating hours.