Petros Love at First Bite - Maryville

Great place for a quick bite and to feed your Petro’s cravings!

Atmosphere: 5

Food: 5

Service: 5

I just love their orange tea!

Atmosphere: 3

Food: 4

Service: 3

always clean, always friendly kids, young people...
delicious food the chili is like no other!
it is my go to place for chili!
no other place that I've ever been to has the quality chili as they do!
I highly recommend the chili and the slaw dogs! YUUMMMMM!
❤️ thank you, Petro's!

Atmosphere: 5

Food: 5

Service: 5

Average fast food that isn't good for you. Nothing wrong with it but it doesnt warrant 5 stars.

Atmosphere: 3

Food: 4

Service: 4

The workers are the best!! Food great too!

Atmosphere: 5

Food: 5

Service: 5

This is my new favorite fast food! Excellent food and service! Thanks you all!

Atmosphere: 5

Food: 5

Service: 5

We travel an hour away to get our petro fix! They closed ours in chattanooga years and years ago.😭

Food: 5

got super bad food poisoning here yesterday. beware

Atmosphere: 1

Food: 1

Service: 1

The food looked like it was just thrown into the container as if were giving it to a wild animal. I would grade them 0 stars if it would let me.

Atmosphere: 5

Food: 1

Service: 1

Pulled through for lunch. The General Neyland was really good and a lot of food. It was a little lite on the chips to everything else ratio. I also ordered a chili cheese hotdogs with onions and spicy mustard. A place not known for hotdogs (or baked potatoes) I want to say do not sleep on these menu items as well. Service was fast and friendly, genuine.

Atmosphere: 5

Food: 5

Service: 5

I was delivered chili in a styrofoam to-go box that leaked everywhere and was missing the Fritos. You had to be trying to be that bad.

The service was great, the food was good, and the atmosphere was inviting.

Atmosphere: 5

Food: 5

Service: 5

i come here all the time, i LOVE petros, and i know what extra queso looks like. i’m not dumb (even though the employee definitely thought and acted like i was). i got chicken nachos with extra queso and literally 90% of it was just dry chips. there was a drop of queso in sight hidden by a mountain of sourcream. i drive 10 mins home to realize it and then drive back. i tell them about it and the employee goes “i guess i can get you a side of queso if you want” and i asked if there was any chance they could remake it. it had been 20 minutes at this point since i got it. some of these chips are very soggy. and he looks at me and in the most condescending tone says “were not allowed to remake that because if they rang up extra queso they made it with extra queso.” dude i’ve worked in food service.

1) people can make mistakes
2) some people just do not care enough to actually read the ticket

i wasn’t upset or mad, mistakes happen, but like have you never gotten the wrong order before eating out? the way he talked to me and didn’t even be like oh no, i’m sorry, anything, he just looked at me like i was crazy and dumb, and wide eyes like what is this girls problem and frankly it’s ridiculous. then he BLAMES ME that idk what extra queso looks like. i wasn’t even rude or anything, just calmly asked, i said fine just give me the side of queso and he did and i left. that’s it. he didn’t say another word.

however the fact i literally just paid over $16 for a nacho and drink and it did not get what i want/remakes are not allowed to be remade for mistakes. so thanks for taking my money i guess because this is going in the trash when i get home because it’s literally inedible. why would i want to eat chips that have become literal corn meal bc of the hot sauce and sourcream.

so teach your employees customer service skills or fire them please, and maybe have them learn how to write a ticket.

this isn’t even about the extra queso at this point, this dude is a terrible person to have as the initial contact in your establishment, and can we please stop blaming the customers for employee mistakes?

Atmosphere: 1

Food: 1

Service: 1

The way Petro's Chilli & Chips package food for delivery orders is not delivery friendly. Please use large bowls with lids that are sealed for delivery customers or buy better. Or put the chili in a bowl for the customer to assemble themselves so the customer can pour the chili or anything runny over their food when they receive it to sit down to eat. The way you package for delivery causes the food to leak out into the bag. It makes the delivery person look bad, and you're not pleasing your customer. The customer always comes first. This place makes good dishes to eat.

Service: 1

The inside has always been clean to include the restrooms. The food is as expected and the service is friendly.

Atmosphere: 4

Food: 4

Service: 4