Starbucks

1011 W Lamar Alexander Pkwy, Maryville
(865) 379-7677

Recent Reviews

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P M

Not the best but certainly better than other stores in the area!

Atmosphere: 4

Food: 4

Service: 4

Cassandra White

Their app will tell you your order will be ready at a certain time but then they will give you a lecture about you not ordering far enough in advance. Then when you order in advance the drink is watered down from so much ice and you waiting in line. Ill stick to scooters 🄰

Savannah Wyks

Normally I have a wonderful experience picking up my order from this Starbucks, however this morning whoever was working the window 6/12 at 7:50am was super rude and did not seem very happy to be there or to be giving me my order. She didn’t greet me at all just handed me my stuff and yelled ā€œhave a good oneā€. Then when I asked for a straw she rolled her eyes and screamed again ā€œhave a good oneā€. I understand having a bad day and I don’t know her personal business, but if she feels this way maybe you should have the employees that normally run the window doing it who are really nice, greet you with a smile, and start your morning off the right way!

Eugene Mesagna

THE BEST WORKERS AROUND HAPPY

Atmosphere: 5

Food: 5

Service: 5

Michael Bryce

Shoutout to Autumn for always being so professional and extremely sweet, regardless of how busy it is or not. GIVE THIS GIRL A PROMOTION OR A RAISE!

Atmosphere: 5

Food: 5

Service: 5

Steven Eldridge

Came in this morning and one of the workers was completely rude and sarcastic. Unprofessional

Matthew

Great location

Atmosphere: 5

Food: 5

Service: 5

Tom Scott

Short staffed today..everything was fine but it took longer then usual

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Cheese Danish

KASANDRA Paxton

I walked in to pick up an order. It wasn't ready, so I sat down. No one says hello or smiles. I did ask the lady who made the order if everything was in the bag, and she said nothing to me. I asked her if she needed my name, but there was no response. I said thanks for your help. She walked away and started talking to another woman who worked there. So I know she wasn't deaf or physically challenged. Won't ever go back your customer service is no good. Rude honestly

Atmosphere: 1

Food: 1

Service: 1

Jolynda

Wonderful baristas here!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chocolate Cake Pop, Iced Lemon Loaf, Bacon \u0026 GruyĆØre Egg Bites

Abigail Hodsden

This is by far the best starbucks that I have ever been to. I will pass up any other coffee shop to go to this location. When I went to go get my coffee today, I was greeted with the best customer service as per usual. Baristas Rebecca, Lydia, and Brandon are the most friendly and welcoming starbucks workers that I have ever met (I have been to a lot of starbuck lol). I definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Beth Ann

I ordered pickup and they had my coffee ready but not my sandwich, and when I finally got the attention of one of the workers, they gave me the wrong sandwich.

Atmosphere: 4

Food: 1

Service: 1

Lindsey Lieb

They shut down often to remodel but otherwise the coffee is consistent and the wifi works

taylor schafer

I'd say stick to making coffee but that's a stretch. Ordered a burrito from there just now. Flavorless and over priced.

Atmosphere: 1

Food: 1

Service: 1

Vivian Rogers

Food mediocre, but service snippy. Don't listen and a tad snarky. But a half notch above Starbucks near the airport.

Food: 3

Service: 2

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