Baskin-Robbins
85 S Highland St, Memphis
(901) 458-6031
Recent Reviews
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I definitely come here before I hope everyone gets a chance to go this location 🙏🏾 it is definitely worth visiting.
Favorite ice cream spot! Rainbow sherbet and strawberry cheesecake are my favs!
Good ice cream. Dine in is usually closed after 9 but the drive through is open but it's dark and the menu isn't lit
Will stop serving before close.
I visited here after not ordering from here for a few months. When I completed my order for a brownie sundae, I pulled up as close as I could, from the speaker, to the vehicle in front of me. There was not much space to move up, suddenly about 5 times, the lady over the speaker who took my order, kept saying please move forward. I'm thinking to myself, she knows there is no room to move up because there are many cars in line. Hearing her say this repetitiously, I ignored her.
When I went to the window to pay and receive my order, the cashier didn't put a lid on the sundae. I asked for a lid. Never have I had to ask for a lid. I saw that customers in front of me received lids covering of their order. No one wants an unhygienic order.
They really need to check your customer service skills when it comes to serving all customers. I will not be coming here again.
Store closes at 10pm but the employees closed the door at 9:30pm
The price was slightly lower than expected( compared to other dessert places I have been to in Memphis), and the mango flavor was amazing, just like juicy Indian Alphonso mangoes. I loved how the texture wasn’t too frozen, hurting the teeth, or too soft to slip out of the cone. It was perfectly balanced and tasted great!
Atmosphere: 3
Food: 4
Service: 4
Had the whole place to ourselves
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone, Double Scoop
No one likes melted ice cream. I dont know if it's to save money on the refrigeration or to make it easier to scoop, but every time I come they hand me soft next to almost melted ice cream. I suspect it is to be cheap because when I ask for extra nuts they charge $1 and still try to get away with not giving the extra I paid for.
Atmosphere: 1
Food: 1
Service: 1
Worst Baskin Robbin’s ever! the milkshake will be watered down and basically gone bad before you’ve left the window.The cashier will argue with you and have attitude if you ask for the shake to be made thicker! Terrible customer service !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst Baskin Robbin’s ever! the milkshake will be watered down and basically gone bad before you’ve left the window.The cashier will argue with you and have attitude if you ask for the shake to be made thicker! Terrible customer service !
Atmosphere: 1
Food: 1
Service: 1
Mess up my order and doesn't know what she doing
Atmosphere: 1
Food: 2
Service: 1
Don't waste your time and money. They are beating there customers. The customer serves is awful. They act annoyed when type ordering. They are using a small scoop to serve their customers. It doesn't matter if your getting sundaes , cones , cups or kids cups. They use the same scoop.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. I meant to order a medium mint chip shake and accidentally said “peppermint chip shake”. The lady handed it to me and I noticed it looked pink with no chips in it. I said I meant to order the mint shake with chips in it.. this doesn’t look right. She said no you ordered the peppermint shake. I said well that was an accident, I wanted the mint chip. She would not take the drink back and exchange it, she said it’s already made I cannot re-make it. I was shocked. I had to buy a second shake. I bought it and she handed me a large.. she says “I made it large for you”… I didn’t ask for a large. I’m not going to drink that much. I just wanted the medium mint chip. Now I have a medium peppermint that’s going to waste, AND half a large mint chip that isn’t even my correct order.. who knew they had like 14 types of mint and unless you said the exact correct phrase you’re getting jipped ??? They could have clarified when I ordered. They could have just exchanged the “pEpPeRmInT” for what they knew I wanted.
Atmosphere: 1
Food: 1
Service: 1
I order my daughter birthday cake here it was
Atmosphere: 5
Service: 5
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