Chick-fil-A

2881 N Germantown Pkwy, Memphis
(901) 381-4727

Recent Reviews

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Kiara Khrishun

The new mobile-thru line goes extremely slow

Atmosphere: 5

Food: 5

Service: 5

Sarah H

Food was good and they're friendly but ive had much better service elsewhere. Play area wasn't open and we only went for that. 👎 smaller than others. I'd much rather go to Southaven its big, and their service is the best I've ever had, playground is great too.

Atmosphere: 2

Food: 4

Service: 4

Tammy Craig

I love this store and I just left there and was shorted one of my sandwiches. Very sad 😔

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

DNyia Harris

I came through the Drive-thru this morning and placed an order. When I got to the window I told the young lady I didn’t need a cup holder, she proceeded to snatch the drinks out of the cup holder and shove them into my hands. After that, she asked me to pull into a parking space which I did. When she came I asked her for her name And she proceeded to say “Why? Why? No” and she walked away. I went back in to return the food and the manager acted as if it was nothing. Very bad experience at this Chick-fil-A a. I don’t recommend going here. As a fellow Chick-fil-A employee they lack putting the customer first and kindness.

Atmosphere: 1

Food: 1

Service: 1

Deborah Taylor

Please try the tortilla soup!!!

Atmosphere: 5

Food: 5

Service: 5

Brandy Preston

I love this chick fil a, we come often...
only reason for the low rating is because they took out the play area..WHY???? 👎😢
my kids loved this chick fila, so close and it was such an awesome place to eat and play...

Kid-friendliness: yes it's kid friendly... it used to be way more awesome.... why did they remove the play area??? 😭😢😩

Atmosphere: 1

Food: 5

Service: 5

Kevin Phipps

My granddaughter and I had dinner at Chik Fil A. The food and the customer service were good .

Atmosphere: 5

Food: 5

Service: 5

Heather Palmer-Hendrix

Everytime I've been here for the past few months, there have been items missing or the wrong food is in the bag. My coworkers and I usually order delivery or do curbside for ourselves for breakfast, and we do not have the chance to come back and fix the order. Can't get a refund unless we go there physically so we end up wasting money. Curbside takes forever and needs direction and management. A girl yesterday working curbside was entirely confused and walking around like she had no idea what she was doing. Are you even training people properly?....

Atmosphere: 2

Food: 2

Service: 2

Edmonique

Went here during lunch rush. I went through the drive thru. The order taker was excellent. The young man who took our cash not so much. Gave us back the wrong amount of change short $6. We had no sauce in our bags although they showed on our receipt as having been added to the order. Was made to get out and park to go inside and get the missing sauce… what should have been 10 minute experience turned into 25 minutes.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Spicy Chicken Sandwich

Harleigh Bell

Chick-fil-A never disappoints

Atmosphere: 5

Food: 5

Service: 5

Your truth

Always my pleasure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Soup, Grilled Chicken, Market Salad

Georginna La Torre Minaya

I love it

Mallory and Jacob Johnson

I waited an HOUR for a curbside order. That should never be acceptable. They only had one nice man taking the food out to cars. He needed more help for how busy it was! That is something management needs to be seriously considering. If you go here, do not do curbside.

Atmosphere: 2

Food: 4

Service: 2

Ashley Sadler

Nice and quick! They complimented my CFA cow collection! Food was great

Emily Wolsey

Gave us the wrong food and no condiments that we requested but friendly service

Atmosphere: 4

Food: 3

Service: 4

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