Genghis Grill

5849 US-72 #117, Memphis
(901) 308-4040

Recent Reviews

Leena Park (leen_illusions)

I'm sorry but this place is kind of a disgrace to asian food. I wanted something quick & easy so I ordered kimchi fried rice + potstickers online for pickup. Showed up almost 10 mins past pick up time & my potstickers weren't ready. Then she asks if I want my fried rice while I wait so I said yes. She hands me a bowl and inside is white steamed rice, chicken, tiny little bit of kimchi, & a whole lot of green onions, & some green peppers.. (you can look up what goes in the kimchi fried rice & tell me if that's what it says on their menu)Either way worker's tried to make it right so I'm not mad at them. The food wasn't even good on top of all this mess just to get my order. I don't think I would ever come back here.

Atmosphere: 2

Food: 2

Service: 3

Tiffany Cannon

Food was hot, juicy and

Food: 5

Service: 5

Barbara Warren

This was a mistake.

Atmosphere: 2

Food: 3

Service: 2

Danny McKenzie

The restaurant was absolutely nasty, no one took a leadership role to resolve customer issue. Would rather piss outside than in the restroom!!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Build Your Own Stir Fry

Tony Long

If you have a shellfish allergy, beware of cross contamination. My wife found 3 shrimp in her all-steak bowl (that was charred pretty rough anyways). Manager comped the meal, but still charged us for the drinks we waited 15 minutes for.Also, the two bluetooth speakers in the restaurant each playing different music was a weird choice.We tried, but won't be coming back.

Atmosphere: 1

Food: 1

Service: 2

Blakelynn Rutledge

Great food at a great price made quickly and it’s healthier than most other options.Would definitely recommend.

Jim Ross

Order medium General Tso through Door Dash but when it arrived it was very small. Hardly enough for a small child. Last time!

Food: 1

Trelisa Lanier

Ok this go around I was very disappointed with the service. I was the only one in the store no TV was going like usual the staff was ridiculous barely spoke

Alexandria Marshall

The restaurant was fairly empty, however, it took a while for staff to even acknowledge that we had come in. We placed an order to go. The employee taking our order obviously did not want to be there. There was gnats flying around the food. Neither restroom had paper towels. The wait for the food was really long. I ordered udon noddles as my starch and they were not properly cooked; there was a clump of noodles in my bowl.

Atmosphere: 1

Food: 1

Service: 1

Chasity G.

the service and food very good the quantity is amazing love eating here healthy and delicious

Soldier Time

I regret to say that my recent experience at this establishment fell far below expectations. Despite being informed that my food was ready, there was a significant delay in its actual arrival. The staff appeared preoccupied and failed to prioritize addressing my concerns. Even after bringing the issue to the attention of a manager, the resolution was unsatisfactory (basically I have to wait longer without a sorry, compensation, nothing). This level of service is disappointing and I cannot in good conscience recommend this establishment to others.

Atmosphere: 2

Food: 2

Service: 1

Chelsea Boone

Horrible customer service food takes forever. My food took 38m. I will neveerrr order fromThem again. Y’all deserve JAIL. I pray no edges and receding hairlines for everyone in that building! GOOD FOR NOTHING & SLOW AS A SNAIL. Y’all got me 38

Service: 1

Boosted DC2

Restaurant had 4 people working and the staff was severely over worked. Suprised this location has remained open in this shape.

Atmosphere: 1

Food: 1

Service: 1

Japa P.

I regret to say that my recent experience at this establishment fell far below expectations. Despite being informed that my food was ready, there was a significant delay in its actual arrival. The staff appeared preoccupied and failed to prioritize addressing my concerns. Even after bringing the issue to the attention of a manager, the resolution was unsatisfactory (basically I have to wait longer without a sorry, compensation, nothing). This level of service is disappointing and I cannot in good conscience recommend this establishment to others.

Cs B.

let me tell y'all something DO NOT GO TO THIS PLACE! Horrible customer service and food takes forever. I ordered at 11. 35m later it's still preparing. they refuse to answer the phone. definitely my last time ordering and if any of y'all see this I want y'all to know you deserve jail and I hope your edges NEVER GROW. 4Ever edge less and may your hairline recede as close as possible to your ears. good for NOTHING

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