McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1389 Poplar Ave, Memphis
(901) 272-7324
About McDonald's
Customers' Favorites
McDonald's Reviews
Customer Service: 0
Order: Cold
Play entire time much , order cold and workers are RUDE!
Workers: Hygiene horrible like they just woke up from the club and came to work
Recommend: NO
This one is terrible. Always something wrong. Out of ketchup. Cash only. Computers down. Ice cream machine broken (every time). We ain’t got no drinks. Seriously NEVER is anything just normal here.
Nobody was available in the drive thru even though it’s a 24 hr service. Then the app says they are on dinner but they are only serving breakfast at 2:40am. I should never have to go to the second window to see if your open while you eat in the lobby watching me blow the horn! The lack of service is just disrespectful to the company! If you don’t want to work why are you at a fast food establishment?!
Ratings
Menu
Hours
| Monday | 7AM - 8PM |
| Tuesday | 7AM - 8PM |
| Wednesday | 7AM - 8PM |
| Thursday | 7AM - 8PM |
| Friday | 7AM - 8PM |
| Saturday | 7AM - 8PM |
| Sunday | 7AM - 8PM |
McDonald's offers a mixed dining experience. While some customers have reported lengthy wait times, the staff's attentive response and positive attitudes have been praised. The menu provides options for vegetarians and those with dietary restrictions, and the restaurant is both kid-friendly and wheelchair accessible. Recent reviews mention issues with the self-order kiosk, which added items to orders without actually preparing them. Some customers experienced slow service, especially with mobile orders and drive-through pickups, often without proper greeting or assistance. Others noted that their orders were incomplete or delayed, and attempts to contact staff for refunds or missing items were unsuccessful. Despite these issues, the restaurant is known for serving fresh fries and offering a variety of drinks, including Diet Coke and specialty beverages like Smootie and Moka frappe. Overall, reviews suggest that while the location has some operational challenges, it remains a generally pleasant place for customers.