We haven't eaten here in about 8 - 10 years. Back in the day, this was the place to be.. for food and atmosphere. We walked into a nasty, stained , sticky table, funky smelling, run down establishment. We came at lunch. We got several items off the lunch menu and attempted to pass them around for everyone to sample. All were terrible. We couldn't finish any of them. We will just remember the good ole days.. and won't be back
Atmosphere: 1
Food: 1
Service: 1
Mike Byrne
Kinda slow for the evening. But had fast service sitting at the bar. Greeted quickly upon entering by the hostess and other staff. The nicest server/bartender made some recommendations, took my order then began chatting, where others talk first then place order. Food was as expected. One of the better locations for the chain. Must return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dynamite Shrimp
Leo Carter
The service was extremely slow. The waitress was very pleasant. She had a table with "special" guests, and it took her longer to give adequate attention to us. I gave service a 3 because others in the restaurant saw she was struggling with one table and took forever to step up and help her out. Our order was in, and we were just waiting. We finally got our drink order, and about another 20 minutes went by, and we got our food. We will give them another opportunity. The food and drinks were very good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Kung Pao Chicken
maggie long
We had Kiana, Nikita, and Nyla. They were so nice to us and we laughed the whole time! Kiana was our waitress, and Nikita was killing it cleaning up the tables. Nyla was our hostess and was really nice!
Atmosphere: 5
Food: 5
Service: 5
Joshua Brown
The service was over the top!!! The food was good . Party of 6 we called in and they sat us upon arrival all went well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kung Pao Chicken
dean parke
Three weeks I waited for mgmt to contact me. Customer service told me this was escalated and no one has called back. BIT on bone or rock in rice. I was OK. Gm never came to table, big guy dressed in all black. I never asked for free meal, waiter never offered. Things happen so I wasn't tripping. No incident report. Manager never came to table to ask if I'm ok. But calling customer service 3 times promising a manager to call. No. Now the district manager was supposed to call. Nope. The place was empty. I've eaten at pf about 20 times, but management dropped the ball. You lost a customer, bit obviously they didn't care.
Atmosphere: 1
Food: 3
Service: 1
Timothy Joyce
Actually pretty good food for a chain restaurant. We had the Lettuce Wraps, Pad Thai with Tofu and Fried Rice with Chicken. Large portions and Chicken. All delicious! Service was outstanding!
Atmosphere: 4
Food: 4
Service: 4
S M (SM)
Food was great, service has improved tremendously with the new management. I am very glad they are open day time service.
Atmosphere: 4
Food: 5
Service: 5
Nate
Amazing staff, I would come back just for the great service!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sesame Chicken
SCOTT ALLEN
Music did not match restaurant. Mgr said Corp set the music. Meal tasted burnt. Did not want to stay there for it to be redone. We may not be going g back.Really bad experience.
I had a call in order and they said it was picked up already. I said how is that possible. It should have been given to me. They refused to remake the order. I finally got a
Atmosphere: 2
Food: 1
Service: 1
sachin reddy
Todays visit was, unfortunately, complete letdown. From start to finish, the experience was marred by several issues.Firstly, the soup we ordered arrived at room temperature, indicating a lack of attention to detail in the kitchen. This was followed by a major error in our entrées, as one dish was served with tofu instead of chicken. Additionally, the quality of the chicken fried rice was subpar and didn't meet our expectations based on previous visits.To make matters worse, when we requested remakes of the dishes, it took an unacceptable amount of time for them to be prepared and served, nearly 30 minutes in total. This level of service is simply unacceptable.Overall, our dining experience was highly disappointing. We left feeling unsatisfied and unlikely to return in the future. I would not recommend this restaurant to others based on the lack of attention to detail, poor quality control, and slow service.
Duane Shaw
I have Been to over 20 P.F. Chang’s with visiting several locations multiple times, California, Texas, Illinois This one has the worst service I have ever experienced 3:10pm 9 tables with customers. 20 empty tables. Took 8 min to get a seat another 8-10 min for a waiter to take my order. This is the first P.F. Chang’ that had semi loud Dance Music.
Atmosphere: 2
Food: 3
Service: 1
Mohir Joshi
Had a bad experience recently. Ordered Mapo Tofu for take out. Take out price is more than the dine in and despite that, brown rice was undercooked and the quantity was less. This was my first take out and i amNot sure if their quality degraded or this happened because it was take out. Not worth $18.They lost a customer!
Food: 1
Service: 3
Ginny Jeffrey
Perfect!Vegetarian options: I had vegetarian lettuce wraps and took a Buddah Feast to go!
We haven't eaten here in about 8 - 10 years. Back in the day, this was the place to be.. for food and atmosphere. We walked into a nasty, stained , sticky table, funky smelling, run down establishment. We came at lunch. We got several items off the lunch menu and attempted to pass them around for everyone to sample. All were terrible. We couldn't finish any of them. We will just remember the good ole days.. and won't be back
Atmosphere: 1
Food: 1
Service: 1
Kinda slow for the evening. But had fast service sitting at the bar. Greeted quickly upon entering by the hostess and other staff. The nicest server/bartender made some recommendations, took my order then began chatting, where others talk first then place order. Food was as expected. One of the better locations for the chain. Must return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dynamite Shrimp
The service was extremely slow. The waitress was very pleasant. She had a table with "special" guests, and it took her longer to give adequate attention to us. I gave service a 3 because others in the restaurant saw she was struggling with one table and took forever to step up and help her out. Our order was in, and we were just waiting. We finally got our drink order, and about another 20 minutes went by, and we got our food. We will give them another opportunity. The food and drinks were very good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Kung Pao Chicken
We had Kiana, Nikita, and Nyla. They were so nice to us and we laughed the whole time! Kiana was our waitress, and Nikita was killing it cleaning up the tables. Nyla was our hostess and was really nice!
Atmosphere: 5
Food: 5
Service: 5
The service was over the top!!! The food was good . Party of 6 we called in and they sat us upon arrival all went well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kung Pao Chicken
Three weeks I waited for mgmt to contact me. Customer service told me this was escalated and no one has called back. BIT on bone or rock in rice. I was OK. Gm never came to table, big guy dressed in all black. I never asked for free meal, waiter never offered. Things happen so I wasn't tripping. No incident report. Manager never came to table to ask if I'm ok. But calling customer service 3 times promising a manager to call. No. Now the district manager was supposed to call. Nope. The place was empty. I've eaten at pf about 20 times, but management dropped the ball. You lost a customer, bit obviously they didn't care.
Atmosphere: 1
Food: 3
Service: 1
Actually pretty good food for a chain restaurant. We had the Lettuce Wraps, Pad Thai with Tofu and Fried Rice with Chicken. Large portions and Chicken. All delicious! Service was outstanding!
Atmosphere: 4
Food: 4
Service: 4
Food was great, service has improved tremendously with the new management. I am very glad they are open day time service.
Atmosphere: 4
Food: 5
Service: 5
Amazing staff, I would come back just for the great service!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sesame Chicken
Music did not match restaurant. Mgr said Corp set the music. Meal tasted burnt. Did not want to stay there for it to be redone. We may not be going g back.Really bad experience.
Atmosphere: 1
Food: 2
Service: 4
Restaurantji Recommends
I had a call in order and they said it was picked up already. I said how is that possible. It should have been given to me. They refused to remake the order. I finally got a
Atmosphere: 2
Food: 1
Service: 1
Todays visit was, unfortunately, complete letdown. From start to finish, the experience was marred by several issues.Firstly, the soup we ordered arrived at room temperature, indicating a lack of attention to detail in the kitchen. This was followed by a major error in our entrées, as one dish was served with tofu instead of chicken. Additionally, the quality of the chicken fried rice was subpar and didn't meet our expectations based on previous visits.To make matters worse, when we requested remakes of the dishes, it took an unacceptable amount of time for them to be prepared and served, nearly 30 minutes in total. This level of service is simply unacceptable.Overall, our dining experience was highly disappointing. We left feeling unsatisfied and unlikely to return in the future. I would not recommend this restaurant to others based on the lack of attention to detail, poor quality control, and slow service.
I have Been to over 20 P.F. Chang’s with visiting several locations multiple times, California, Texas, Illinois This one has the worst service I have ever experienced 3:10pm 9 tables with customers. 20 empty tables. Took 8 min to get a seat another 8-10 min for a waiter to take my order. This is the first P.F. Chang’ that had semi loud Dance Music.
Atmosphere: 2
Food: 3
Service: 1
Had a bad experience recently. Ordered Mapo Tofu for take out. Take out price is more than the dine in and despite that, brown rice was undercooked and the quantity was less. This was my first take out and i amNot sure if their quality degraded or this happened because it was take out. Not worth $18.They lost a customer!
Food: 1
Service: 3
Perfect!Vegetarian options: I had vegetarian lettuce wraps and took a Buddah Feast to go!
Food: 5
Service: 5