“I visit this location, when I tell that the carhop Brianna was an excellent example of good quality exceptional customer service. I literally go to Sonic daily using mobile app. However I have never visited a Sonic and received the quality of customer service that I received from Brianna, I wish she could train all the employees at other locations. Customer service is everything and she did that. I wanted it to be known what a job well done.“
“I come here very often since I work nearby, I use the app and the service is always quick, everyone is extremely friendly and my orders are always right!
Dietary restrictions: Very accurate when making orders, even if I add or remove a bunch of stuff
Parking: I've never had to wait for a spot since there's so many“
“They are always nice with excellent customer service, I'm not sure what time these other people in comments,but everytime I go the food is always fresh and excellentThat's why I always give a tip,and most of the time it's young teenagers that work there so please if you can always give a tip,“
“Wow, I came at 9 PM on a Tuesday. not expecting Great service this late at Night. The staff was friendly and courteous. The food came out fast and good. I haven’t seen a sonic run this well since the 90s!!! You guys are AwEsOmE. Keep it up. 😊“
“Hello brothers and sisters. Yes, this Sonic is a true blast and a blessing to our Summer Ave.Food District. Thank you All working there for always making our order fast as possible, mistake free and a very good value for the money. Also neighbors please don't forget to give your server any tip, if you have it. They are all so kind and friendly to everyone! Thank you from Tony Myers Sr. from Mitchell Heights and Berclair. Blessings and Vaya Con Dios Amigos and Amigas“
“Vegetarian options: N/A
Dietary restrictions: Not sure
Parking: No
Kid-friendliness: There Company is Very great with kids!
Wheelchair accessibility: There, Company is Very great with disabled people & Great with people that are in willchairs.“
“I don't eat at many fast food places because of (poor) customer service and the lack of vegan/vegetarian options. And I only frequent Sonic like one a year to every other year. However, this particular Sonic WOWED me today. They all seemed so very genuine and friendly. They came around to each car asking if we needed anything.. greeting each person "hello how are you today" (my window was down) My food was HOT & FRESH. Also delivered within 5 mins of ordering (while busy). I'm hoping that the rest of you who had negative experiences give them another chance. Because good help is hard to find these days. And we as people have to be the kindness that we want to see in others. As well as not being so overly critical/ judgmental towards people... not downplaying anyone else's experience. But just simply saying be mindful/give grace. In addition, this was my true experience, prior to reading the previous reviews. Oh and please leave the carhops a decent tip! Blessings to all!!“
“I decided to try the Grilled Cheese 🧀 Burger 🍔 and Medium Tater Tots. I added mustard, mayonnaise, lettuce 🥬 and pickle's to the cheese burger. The app was not working properly so Sheran came outside to assist me. She was very professional, friendly, nice and helpful. When I got home my Grilled Cheese 🧀 Burger 🍔 was missing the mustard, mayonnaise, lettuce 🥬 and pickle's that I checked off on the app. So I added the mustard, mayonnaise to it myself, it tasted ok. It would have been better if everything was the way I requested. Overall it was a good visit because of Sheran, hat's off to her, great attitude.“
“Simple and small order .... had a decent experience except for the speaker box, the mic, or internal person or order equipment being awful with not hearing or understanding even after I started yelling it out .... but the server who brought my food was very nice ☺️“
“This sonic has its days, as all fast food places do, but no matter what, any morning I come to grab something to eat, it is always on point and the service is excellent. There is a car hop named Shane who is always wonderful and so great at his job. This is by far my favorite location to come to!“
“Sonic has been my fav place but not now again Recently the food has been so bad so so bad esp the burger all the drinks are good but the burgers are something else i just got a bad tummy rn? I feel horrible taste like bad oil even the tots too?“