This Starbucks has a great vibe thanks to the wonderful staff!
Atmosphere: 5
Piyush Sharma
I have been going to this location for years now. Recently there’s has been a change of staff and since then the service has gone downhill. The previous staff was really friendly and welcoming and made great coffee. The newer staff is not friendly at all, and their skill in coffee making is abysmal. It seems like they are not trained at all.
Atmosphere: 4
Food: 2
Service: 1
Langston
This location is understaffed.
Atmosphere: 4
Food: 4
Service: 2
Carlos Cortez
Great place, great food and great people.
Atmosphere: 5
Food: 5
Service: 5
Sarah Scroggins
We walked in on a Sunday morning to two workers and were promptly told we cant have anything because the manager is leaving. I asked when they would be serving again and she said she didn't know. Half the food doesn't even have to be heated up just thrown in a paper bag. Absolutely stupid. Close the shop if you can't staff.
Atmosphere: 1
Food: 1
Service: 1
Brian Tankersley
Not much of a sitting area. Security guard in the hotel aggressively defended the hotel’s space and ask me to leave when I sat in their lobby.
Atmosphere: 3
Food: 4
Service: 4
Lance Bull
Starbucks should close this location down. It was empty when I came in, and no one acknowledged at me for 2 or 3 minutes. Too busy opening a box of straws to help the only customer in the store. The staff here could not be less interested in your business. I am sorry I F’d up their day by ordering a cup of coffee…
Update: so I thought I would give this place another try since it was only a block from my hotel. Website says it opens at 6 AM. At 6:05 I ordered a drink using the app. I walked down to the location. It wasn’t open. Nobody even showed up till 630. seriously Starbucks, shut this place down.
Carnee Jo
So this says that there is a drive-thru however there is not This is a building downtown And you have to find somewhere to park in order to go in. Which doesn't sound terrible until you're looking at what you're dealing with. There's minimal parking and it's quite a walk to get back to your vehicle from going in here. This is not a convenient location.
Atmosphere: 5
Service: 4
Edmonique
Broken oven, standard coffee. If you have the option go to alternative location. The one on Union Avenue is much better quality and service.
These people served the drinks quickly which was great because we had a conference each morning. It was so conveniently located near the Peabody hotel. The coffee is good. It filled our needs well.
Service: 5
Jonathan Prince
The staff takes the time to get to know you & your order so they can prepare it for you
Atmosphere: 5
Food: 5
Service: 5
Carl Bradley
Poor quality control. think they got everyone's order wrong innfront if me including mine. They didn't add any vanilla syrup for my vanilla latte. Then when they remade my drink it was waaaay too sweet. It was as if the whole crew was new. Not a Starbucks franchise but a Hotel Starbucks connected to the Marriott and it shows. No bathroom available. They have a security guard posted so you do not enter the hotel lobby where the bathroom is. Very common for high security in Memphis stores in general due to the potential for theft.
Atmosphere: 2
Food: 4
Service: 3
Anthony Ruiz
Hours of operations are wrong.
Service: 1
Nariah Fields
Maybe I'm just used to other cafés and Dunkin' Donuts, but I did not enjoy my order. My matcha latte wasn't mixed well and tasted like pure milk. The feta cheese, spinach, and eggs wrap tasted like pickles, I swear. I'm not sure if they picked up pickles by accident or the spinach was tart. The outside seating was the only thing I enjoyed, and it wasn't really hot that day!
This Starbucks has a great vibe thanks to the wonderful staff!
Atmosphere: 5
I have been going to this location for years now. Recently there’s has been a change of staff and since then the service has gone downhill. The previous staff was really friendly and welcoming and made great coffee. The newer staff is not friendly at all, and their skill in coffee making is abysmal. It seems like they are not trained at all.
Atmosphere: 4
Food: 2
Service: 1
This location is understaffed.
Atmosphere: 4
Food: 4
Service: 2
Great place, great food and great people.
Atmosphere: 5
Food: 5
Service: 5
We walked in on a Sunday morning to two workers and were promptly told we cant have anything because the manager is leaving. I asked when they would be serving again and she said she didn't know. Half the food doesn't even have to be heated up just thrown in a paper bag. Absolutely stupid. Close the shop if you can't staff.
Atmosphere: 1
Food: 1
Service: 1
Not much of a sitting area. Security guard in the hotel aggressively defended the hotel’s space and ask me to leave when I sat in their lobby.
Atmosphere: 3
Food: 4
Service: 4
Starbucks should close this location down. It was empty when I came in, and no one acknowledged at me for 2 or 3 minutes. Too busy opening a box of straws to help the only customer in the store. The staff here could not be less interested in your business. I am sorry I F’d up their day by ordering a cup of coffee…
Update: so I thought I would give this place another try since it was only a block from my hotel. Website says it opens at 6 AM. At 6:05 I ordered a drink using the app. I walked down to the location. It wasn’t open. Nobody even showed up till 630. seriously Starbucks, shut this place down.
So this says that there is a drive-thru however there is not This is a building downtown And you have to find somewhere to park in order to go in. Which doesn't sound terrible until you're looking at what you're dealing with. There's minimal parking and it's quite a walk to get back to your vehicle from going in here. This is not a convenient location.
Atmosphere: 5
Service: 4
Broken oven, standard coffee. If you have the option go to alternative location. The one on Union Avenue is much better quality and service.
Atmosphere: 2
Food: 1
Service: 2
Great coffee!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
These people served the drinks quickly which was great because we had a conference each morning. It was so conveniently located near the Peabody hotel. The coffee is good. It filled our needs well.
Service: 5
The staff takes the time to get to know you & your order so they can prepare it for you
Atmosphere: 5
Food: 5
Service: 5
Poor quality control. think they got everyone's order wrong innfront if me including mine. They didn't add any vanilla syrup for my vanilla latte. Then when they remade my drink it was waaaay too sweet. It was as if the whole crew was new. Not a Starbucks franchise but a Hotel Starbucks connected to the Marriott and it shows. No bathroom available. They have a security guard posted so you do not enter the hotel lobby where the bathroom is. Very common for high security in Memphis stores in general due to the potential for theft.
Atmosphere: 2
Food: 4
Service: 3
Hours of operations are wrong.
Service: 1
Maybe I'm just used to other cafés and Dunkin' Donuts, but I did not enjoy my order. My matcha latte wasn't mixed well and tasted like pure milk. The feta cheese, spinach, and eggs wrap tasted like pickles, I swear. I'm not sure if they picked up pickles by accident or the spinach was tart. The outside seating was the only thing I enjoyed, and it wasn't really hot that day!
Atmosphere: 5
Food: 1
Service: 4
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