Extremely passive/aggressive young black lady behind the counter taking orders. She purposefully waits for virtually no reason to take your order. AND gets it wrong after repeating it. I don’t tip for rude service.
Service: 1
Peter A. Morrell
A well managed Starbucks location in the heart of down town Memphis. Staff do thier best as it is a busy location.
Atmosphere: 5
Food: 5
Service: 5
Brooke Winters
The drink consistency is not good at all. Your drink taste different each visit and sometimes the cup is not even full after paying $5 for a coffee. And you never know when we will be open!
Food: 3
Service: 4
Warren Ellis
This Starbucks has a great vibe thanks to the wonderful staff!
Atmosphere: 5
Piyush Sharma
I have been going to this location for years now. Recently there’s has been a change of staff and since then the service has gone downhill. The previous staff was really friendly and welcoming and made great coffee. The newer staff is not friendly at all, and their skill in coffee making is abysmal. It seems like they are not trained at all.
Atmosphere: 4
Food: 2
Service: 1
Langston
This location is understaffed.
Atmosphere: 4
Food: 4
Service: 2
Carlos Cortez
Great place, great food and great people.
Atmosphere: 5
Food: 5
Service: 5
Sarah Scroggins
We walked in on a Sunday morning to two workers and were promptly told we cant have anything because the manager is leaving. I asked when they would be serving again and she said she didn't know. Half the food doesn't even have to be heated up just thrown in a paper bag. Absolutely stupid. Close the shop if you can't staff.
Atmosphere: 1
Food: 1
Service: 1
Brian Tankersley
Not much of a sitting area. Security guard in the hotel aggressively defended the hotel’s space and ask me to leave when I sat in their lobby.
Atmosphere: 3
Food: 4
Service: 4
Lance Bull
Starbucks should close this location down. It was empty when I came in, and no one acknowledged at me for 2 or 3 minutes. Too busy opening a box of straws to help the only customer in the store. The staff here could not be less interested in your business. I am sorry I F’d up their day by ordering a cup of coffee…
Update: so I thought I would give this place another try since it was only a block from my hotel. Website says it opens at 6 AM. At 6:05 I ordered a drink using the app. I walked down to the location. It wasn’t open. Nobody even showed up till 630. seriously Starbucks, shut this place down.
So this says that there is a drive-thru however there is not This is a building downtown And you have to find somewhere to park in order to go in. Which doesn't sound terrible until you're looking at what you're dealing with. There's minimal parking and it's quite a walk to get back to your vehicle from going in here. This is not a convenient location.
Atmosphere: 5
Service: 4
Edmonique
Broken oven, standard coffee. If you have the option go to alternative location. The one on Union Avenue is much better quality and service.
Atmosphere: 2
Food: 1
Service: 2
Ed White
Great coffee!
Atmosphere: 4
Food: 4
Service: 4
Mark Rice
These people served the drinks quickly which was great because we had a conference each morning. It was so conveniently located near the Peabody hotel. The coffee is good. It filled our needs well.
Service: 5
Jonathan Prince
The staff takes the time to get to know you & your order so they can prepare it for you
Extremely passive/aggressive young black lady behind the counter taking orders. She purposefully waits for virtually no reason to take your order. AND gets it wrong after repeating it. I don’t tip for rude service.
Service: 1
A well managed Starbucks location in the heart of down town Memphis. Staff do thier best as it is a busy location.
Atmosphere: 5
Food: 5
Service: 5
The drink consistency is not good at all. Your drink taste different each visit and sometimes the cup is not even full after paying $5 for a coffee. And you never know when we will be open!
Food: 3
Service: 4
This Starbucks has a great vibe thanks to the wonderful staff!
Atmosphere: 5
I have been going to this location for years now. Recently there’s has been a change of staff and since then the service has gone downhill. The previous staff was really friendly and welcoming and made great coffee. The newer staff is not friendly at all, and their skill in coffee making is abysmal. It seems like they are not trained at all.
Atmosphere: 4
Food: 2
Service: 1
This location is understaffed.
Atmosphere: 4
Food: 4
Service: 2
Great place, great food and great people.
Atmosphere: 5
Food: 5
Service: 5
We walked in on a Sunday morning to two workers and were promptly told we cant have anything because the manager is leaving. I asked when they would be serving again and she said she didn't know. Half the food doesn't even have to be heated up just thrown in a paper bag. Absolutely stupid. Close the shop if you can't staff.
Atmosphere: 1
Food: 1
Service: 1
Not much of a sitting area. Security guard in the hotel aggressively defended the hotel’s space and ask me to leave when I sat in their lobby.
Atmosphere: 3
Food: 4
Service: 4
Starbucks should close this location down. It was empty when I came in, and no one acknowledged at me for 2 or 3 minutes. Too busy opening a box of straws to help the only customer in the store. The staff here could not be less interested in your business. I am sorry I F’d up their day by ordering a cup of coffee…
Update: so I thought I would give this place another try since it was only a block from my hotel. Website says it opens at 6 AM. At 6:05 I ordered a drink using the app. I walked down to the location. It wasn’t open. Nobody even showed up till 630. seriously Starbucks, shut this place down.
Restaurantji Recommends
So this says that there is a drive-thru however there is not This is a building downtown And you have to find somewhere to park in order to go in. Which doesn't sound terrible until you're looking at what you're dealing with. There's minimal parking and it's quite a walk to get back to your vehicle from going in here. This is not a convenient location.
Atmosphere: 5
Service: 4
Broken oven, standard coffee. If you have the option go to alternative location. The one on Union Avenue is much better quality and service.
Atmosphere: 2
Food: 1
Service: 2
Great coffee!
Atmosphere: 4
Food: 4
Service: 4
These people served the drinks quickly which was great because we had a conference each morning. It was so conveniently located near the Peabody hotel. The coffee is good. It filled our needs well.
Service: 5
The staff takes the time to get to know you & your order so they can prepare it for you
Atmosphere: 5
Food: 5
Service: 5
Loading...