Panera Bread in Murfreesboro

“I had placed an order through the Panera app and doordash was the delivery service and unfortunately my dasher stole my food. I called the store and a sweet woman answered my call and Mari the manager was so sweet and understanding. They made everything right and cared for my feelings and situation! Thank you to your team!“

“I typically go to the Panera on Old Fort because it’s closer, but yesterday I went to this one. The food was about the same, and cleanliness was the same, but customer service was far better than the Old Fort Panera. Wendell came around what seemed like every 30 minutes to ask each customer how they were doing, if they needed anything, or could he help them in any way. He greeted every customer that came in and sat down. He offered and picked up customer’s dishes from tables and took them where they belonged. He was a truly kind person and a breath of fresh air. Even though it’s slightly farther away, I’ll come back to this one every time!“