Arby's

1779 Gallatin Pike N, Madison
(615) 865-0950

Recent Reviews

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Jared Enget

Seriously....I ordered a large fries. The first one came out. When I asked if that's what I paid for in a large, she had me pull around and wait for a large fry that was more empty than the first! So disappointed is your level of service from the kitchen. I order lunch here when I'm at work and don't have a lot of time. Imagine my surprise when I opened the bag when I thought you were making a correction. Too bad because the lady at the window is great.

J Hawkins II

Received cold fries, the server at the window was rushing and to top it off my supposedly lemonade was actually water…

Atmosphere: 2

Food: 1

Service: 1

Christina Pruitt

We get milk shakes there every weekend we work across the street

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Arby's Signature Sandwiches, Roast Beef Sandwich, Curly Fries

TuEntitz Dezmen Negus King

I paid for my food which was good yet , the employees are rude , then they said the bathroom was closed , yet they let a white woman used the bathroom and told me i couldn’t, don’t eat here at all if your person of color . I have never been racially profiled like that before . I’m gone make sure I tell everybody how I was treated. THEY WERE VERY DISRESPECTFUL, i eat 5 chicken sliders of course i have to use the bathroom yet they told me i could not .

Atmosphere: 1

Food: 4

Service: 1

Gary Gray

Need to keep the tater cakes!!!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Cakes

Rob Kingrey

It’s Arby’s… but consistent food. Service is either fantastic or meh. No in between. But decent place to drive through. They close early on weekends!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Classic French Dip & Swiss

Afton Clements

Food was great service was awesome and workers very friendly. Good place to dine in or carry out! Will definitely eat here again!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries, Double Roast Beef

Dana Thaxton

If they have to ask you to pull around and park, they bring the order out Very quickly! Drive thru staff is always friendly. The food is always hot & yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

mandy owen chumbley

Great prices for meal deals. The only problem I had is if you order it, Uber eats or something like that it's never really fresh by the time it gets to you. The sandwich was barely warm, and the fries were horrible. I say it's probably better quality food if you dine in. The sandwich barely had sauce on it, and you could tell it was just slapped together. Also, I feel like if you don't tip good, it takes alot longer to receive your order. So you're looking at spending $20.00 plus tip for Luke warm food. The order was correct and we had no problems except the warmness of the food.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Loaded Curly Fries, Cherry Turnover, Roast Beef Sandwich

Joe Hagan

Everything was fine but a mistake in my order caused a little longer wait. Otherwise, service was fine and the store was in great shape!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Arby's Signature Sandwiches, Roast Beef Sandwich, Curly Fries, Roast Beef

Destiny Morris

Went today wanting my sandwich plain, I am allergic to tomatoes. I get back to work and see they have just taken the tomato off an already made sandwich. I cannot even eat it. Check before you leave or you’ll be going without lunch like me.

Atmosphere: 1

Food: 1

Service: 1

Kurt Manasco

They are always friendly nice clean and the food is Great never cold or old I pass 2 other stores to get to this one because of the Great Food Service and Friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Cakes, Corned Beef Reuben, Arby's Signature Sandwiches, Roast Beef Sandwich, Pastrami, Roast Turkey & Swiss Wrap, Curly Fries

Wanda Daniels

Excellent customer service!

Atmosphere: 5

Food: 5

Service: 5

Donna Meriweather

Five star customer service! Best restaurant experience I've had in several years!

Atmosphere: 5

Food: 5

Service: 5

Rob Hill

I ordered a double roast beef meal with curly fries. Fries were cold and stale. Sandwich had no sauce. All the pump dispensers at the station where you fill the little cups with ketchup, horsey sauce etc... we're empty. No trash can at that station either.

Atmosphere: 1

Food: 2

Service: 3

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