Don’t go here if you want a correct order particularly pickup. My past three orders have all been messed up in some way. I don’t write reviews but this location is so disappointing and the employees aren’t friendly. Tonight I ordered a salad for pickup. They never have the dressing available and that’s the only reason I get the salad. I had two forks and 40 napkins in my bag for one meal ? if I’m going to spend money on overpriced fast food I’d at least except it to be correct. Never going here again. Chick-fil-A is right down the road and I’d 1000% rather get that.
Atmosphere: 1
Food: 1
Service: 1
L Beims
Out of some of the food our kids wanted at 7pm. Rice was undercooked and crunchy. Food was overall not great tasting. Restaurant was filthy. Bathrooms were not stocked. If this was our first experience at a Chipotle, we would never be back.
Atmosphere: 1
Food: 1
Service: 1
Gabe Garcia
This was the worst chipotle I’ve ever been to for a while. Looks like they changed the staff and some positive changes and it’s improved a ton.
Atmosphere: 4
Food: 5
Service: 5
Jhaded Energy
Chipotle seasoning is off if cooks don’t perfect it. I tasted both chickens . The sweet one def terrible n regular just had seasoning but no taste.
Atmosphere: 4
Food: 1
Service: 3
Flor Jimenez
To the corporation of chipotle: As an owner I can only say that the costumer service in this location is poor. When you own a business you should know the costumers are the reason why we stay open, without the costumers we are nothing. The way this employees treat a costumer when we make a complaint is absolutely a no go. Your reviews in this location don’t even have a 3 star. MUST BE A REASON WHY, and you should take care of the problem. Chick-fil-A will NEVER EVER treat costumers the way your employees do, is Embarrassing and Unacceptable. But hey nothing changes. I’ll never go back to this location. I can add in this review my experience today but, I think I already make my point so, no need to even take more time to. Check your cameras if you care. If not, keep up.
Service: 1
Angela Gregory
Disgusting food. Tables dirty.
Food: 1
Brandy Griffin
Food hot fresh and served fast. In and out on lunch for pick up in less than 10
Atmosphere: 5
Food: 5
Service: 5
Kims Data
Olivia E.'s transfer was the best decision this location could have made! Dining here felt like experiencing a completely different atmosphere in the most delightful manner. Olivia was not only kind and personable but also extremely professional. The assembly line was abundantly stocked with fresh food, and the team worked together harmoniously and productively. It felt like she owned the place! 10/10 great job!
Atmosphere: 5
Food: 5
Service: 5
Tim Miller
Our if rice when we get there .. out of rice 30 minutes later .. we left with no food and no satisfaction.
Atmosphere: 1
Service: 1
Brooke Graham
Wow…Atmosphere couldn’t get a zero rating since 1 is the lowest. I love chipotle, but I’m not sure I’ve experienced that dirty of an atmosphere in a while. Locked doors on bathroom…I guess I get it, but soap not working, not paper towels, no ice in machines and 2 of the sodas (at least) aren’t working….nor is the mixer on their lemonades. Not sure how employees could wash their hands before going back to work. At least they had gloves on.
Chipotle as an entire company has gone completely down the tubes since Covid, you’ve lost a decade old customer tonight. Rude and incompetent staff for the last 3 years at ALL locations. It was understandable in 2021 but time for the execs to get it together and do something about the HR/culture issue as a company. Covid’s not an excuse in 2024, respect your customers by implementing some basic service standards.
Atmosphere: 1
Food: 1
Service: 1
Rebekah Pykosh
If I could give a negative 100 I would. This has to be one of the worst franchise locations in the country. I've had several bad experiences but tonight was the last straw. I placed an online order and the app said it was ready. The worker saw me pull up and let's me sit there unacknowledged for over 15 minutes. I finally wave at her and she opens the window with a funky attitude and tells me they are short staffed and behind. I inquire about how long it will take, and she made zero effort to see where my order is in the queue. I asked to cancel and she says she can't bc its online. Then she closes the window on me while I'm still speaking. I proceed to sit there with no news or effort for 20 minutes. They finally give me my order which was just slopped together with no apology or anything and slams the window again. I'm done.
Atmosphere: 1
Food: 1
Service: 1
Veronica Oates-Martin
I’ve been to some horrible chipotle’s and I’ll definitely leave a review. Mind you I drive 20 mins to this location specifically because they give me exactly what I ask for, food is never stale, kind employees. I order the same thing and they are extremely consistent when I order double protein. I love my people in this store , never a bad experience here !
Atmosphere: 5
Food: 5
Service: 5
Kristen Williams
I usually do not post reviews of places, but I had to create an account to post this after what I saw today. While a worker was working Togo orders, she turned around to talk to the cashier and stuck her gloved finger in her mouth as if she were trying to get a piece of stuck food out of her teeth. After doing this, very visibly to everyone (cashier included), she proceeded to go back to making Togo orders without washing her hands or changing gloves and TOUCHING THE FOOD! Absolutely disgusting! Will not be returning.
Don’t go here if you want a correct order particularly pickup. My past three orders have all been messed up in some way. I don’t write reviews but this location is so disappointing and the employees aren’t friendly. Tonight I ordered a salad for pickup. They never have the dressing available and that’s the only reason I get the salad. I had two forks and 40 napkins in my bag for one meal ? if I’m going to spend money on overpriced fast food I’d at least except it to be correct. Never going here again. Chick-fil-A is right down the road and I’d 1000% rather get that.
Atmosphere: 1
Food: 1
Service: 1
Out of some of the food our kids wanted at 7pm. Rice was undercooked and crunchy. Food was overall not great tasting. Restaurant was filthy. Bathrooms were not stocked. If this was our first experience at a Chipotle, we would never be back.
Atmosphere: 1
Food: 1
Service: 1
This was the worst chipotle I’ve ever been to for a while. Looks like they changed the staff and some positive changes and it’s improved a ton.
Atmosphere: 4
Food: 5
Service: 5
Chipotle seasoning is off if cooks don’t perfect it. I tasted both chickens . The sweet one def terrible n regular just had seasoning but no taste.
Atmosphere: 4
Food: 1
Service: 3
To the corporation of chipotle: As an owner I can only say that the costumer service in this location is poor. When you own a business you should know the costumers are the reason why we stay open, without the costumers we are nothing. The way this employees treat a costumer when we make a complaint is absolutely a no go. Your reviews in this location don’t even have a 3 star. MUST BE A REASON WHY, and you should take care of the problem. Chick-fil-A will NEVER EVER treat costumers the way your employees do, is Embarrassing and Unacceptable. But hey nothing changes. I’ll never go back to this location. I can add in this review my experience today but, I think I already make my point so, no need to even take more time to. Check your cameras if you care. If not, keep up.
Service: 1
Disgusting food. Tables dirty.
Food: 1
Food hot fresh and served fast. In and out on lunch for pick up in less than 10
Atmosphere: 5
Food: 5
Service: 5
Olivia E.'s transfer was the best decision this location could have made! Dining here felt like experiencing a completely different atmosphere in the most delightful manner. Olivia was not only kind and personable but also extremely professional. The assembly line was abundantly stocked with fresh food, and the team worked together harmoniously and productively. It felt like she owned the place! 10/10 great job!
Atmosphere: 5
Food: 5
Service: 5
Our if rice when we get there .. out of rice 30 minutes later .. we left with no food and no satisfaction.
Atmosphere: 1
Service: 1
Wow…Atmosphere couldn’t get a zero rating since 1 is the lowest. I love chipotle, but I’m not sure I’ve experienced that dirty of an atmosphere in a while. Locked doors on bathroom…I guess I get it, but soap not working, not paper towels, no ice in machines and 2 of the sodas (at least) aren’t working….nor is the mixer on their lemonades. Not sure how employees could wash their hands before going back to work. At least they had gloves on.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Almost threw
Atmosphere: 1
Food: 1
Service: 1
Chipotle as an entire company has gone completely down the tubes since Covid, you’ve lost a decade old customer tonight. Rude and incompetent staff for the last 3 years at ALL locations. It was understandable in 2021 but time for the execs to get it together and do something about the HR/culture issue as a company. Covid’s not an excuse in 2024, respect your customers by implementing some basic service standards.
Atmosphere: 1
Food: 1
Service: 1
If I could give a negative 100 I would. This has to be one of the worst franchise locations in the country. I've had several bad experiences but tonight was the last straw. I placed an online order and the app said it was ready. The worker saw me pull up and let's me sit there unacknowledged for over 15 minutes. I finally wave at her and she opens the window with a funky attitude and tells me they are short staffed and behind. I inquire about how long it will take, and she made zero effort to see where my order is in the queue. I asked to cancel and she says she can't bc its online. Then she closes the window on me while I'm still speaking. I proceed to sit there with no news or effort for 20 minutes. They finally give me my order which was just slopped together with no apology or anything and slams the window again. I'm done.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to some horrible chipotle’s and I’ll definitely leave a review. Mind you I drive 20 mins to this location specifically because they give me exactly what I ask for, food is never stale, kind employees. I order the same thing and they are extremely consistent when I order double protein. I love my people in this store , never a bad experience here !
Atmosphere: 5
Food: 5
Service: 5
I usually do not post reviews of places, but I had to create an account to post this after what I saw today. While a worker was working Togo orders, she turned around to talk to the cashier and stuck her gloved finger in her mouth as if she were trying to get a piece of stuck food out of her teeth. After doing this, very visibly to everyone (cashier included), she proceeded to go back to making Togo orders without washing her hands or changing gloves and TOUCHING THE FOOD! Absolutely disgusting! Will not be returning.
Atmosphere: 1
Food: 1
Service: 1