Great American Cookies
$$ • Ice Cream, Pet Friendly
Hours:
2817 West End Ave #104, Nashville
(615) 329-8020
About Great American Cookies
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Great American Cookies Reviews
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Ordered a cookie for a birthday today. My phone says it’s dated for today they say their receipt for tomorrow all because they don’t have a decorator today. Tells me I can have the cookie tomorrow WHEN I CLEARLY NEEDED IT FOR TODAY. Then tells me I can’t even have a refund because it was a preorder but they haven’t even made it so why can’t it be cancelled and refunded? Why did the website let me order it for today? I get at least 6 cookie cakes a year from here and...read full review
We got one of your cookies for our 13 year olds birthday and turned out wonderfully in design and taste. We will definitely be back!
I was not impressed with American Cookie Company in Mandeviile , La. I. Bought a $71.00 square cookie cake with the fish decoration on it. Just one big fish !!! On the web site it was $59.00. At the store the same cake was $71.00. Was not even fresh. Very disappointed. Everyone asked where it came from so they know not to get one from there The best part is I called and that was 4 days ago and the manager was supposed to call me back. Her name is Katie so I was...read full review
Ratings
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 12 - 9PM |
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Great American Cookies is a welcoming store with freshly baked cookies. The staff, especially Tiffany and Katie, are polite and customer-friendly. They even offer personalized cookie slices for special occasions. While the ice cream may not be exceptional, the toppings allow for customization. The service is efficient, though not very personable. The shop has a spacious interior with harsh lighting but lacks ambiance. Customers often find the staff attentive and helpful, with management like Nicole providing excellent service. The store is known for its delicious, freshly made cakes and creative last-minute orders. Even close to closing time, employees like Shem and Shenick welcome customers with smiles and kindness, making for a pleasant experience. Overall, it’s a good spot to satisfy a sweet tooth, especially if you’re nearby.