I have been in there a lot of times and bought many cakes and pastries. They are always good. The reason I’m giving a one star review is I went in today to buy a cake, they were busy, so I stood by the cakes for about 10 minutes waiting for a break in the line so that I could tell them which cake I wanted. A man had just walked in about one minute Before they had a break in the line. The cashier came from behind the counter, walked past me like I did not exist and asked the man if she could help him. He said he was good so she turned around, walked past me again, completely ignoring me and went back to the counter. My husband is from El Salvador. I am white. he approached And she started speaking with him, asking him if he needed help. he pointed out the cake that we wanted. We both walked to the counter, and she still refused to acknowledge that I existed. I was paying and she still wouldn’t even look at me. So I put my money away , my husband paid . They will not get another dime from me.
Service: 1
Lisa Gibson
I have been in there a lot of times and bought many cakes and pastries. They are always good. The reason I'm giving a one star review is I went in today to buy a cake, they were busy, so l stood by the cakes for about 10 minutes waiting for a break in the line so that I could tell them which cake I wanted. A man had just walked in about one minute Before they had a break in the line.
The cashier came from behind the counter, walked past me like I did not exist and asked the man if she could help him. He said he was good so she turned around, walked past me again, completely ignoring me and went back to the counter.
My husband is from El Salvador. I am white. he approached And she
Walz Jason
Lovely place to eat 😊
Atmosphere: 5
Food: 5
Service: 5
angelo iezzi
They do not speak English but manage to be super friendly and accommodating. The food is darn good. It's clean and they have plenty of desserts
Atmosphere: 4
Food: 5
Service: 5
Oscar Olguin
I love this flavor of bread ONLY
Paula Everett
Excellent little pastry shop! There had to be 100 different pastries to choose from.
Atmosphere: 5
Food: 5
Service: 5
Gabriela Paredes
Unfortunately, I received the cake in poor condition, the syrup from the fruits was spilled, which was destroying the letters of the name, it was stained, I had asked for other fruits and they put the ones they wanted, the decoration was different, even though I told them which decoration I wanted, the The attention is not the most cordial. I don't know if the bosses at some point supervise the work of their collaborators. In addition to this, last week I requested another cake. I had asked for dry bread and they gave me three milks. I complained and they told me that I had to have taken it instantly to make my complaint, that is to say that because of his poorly done job I was going to look bad with the guests and I would stop giving him cake? When the customer is supposed to trust that they will receive what they ordered, they would definitely not place an order there again because even the attention of the staff is not the most appropriate.
Service: 1
Maite Paredes
Buenas tardes para empezar me encuentro decepcionada por el servicio que este lugar ofrece, el día hoy fui a retirar un pastel para el cumpleaños de mi sobrino y lastimosamente ellos nos entregaron con mala presentación, se les pidió que el decorado fuera con uvas y nos pusieron duraznos cosa que no me gustó por que el jugo del durazno hizo que las letras del pastel se vaya deshaciendo de poco.
En ese sitio no entienden lo que quiere el cliente o simplemente no les da la gana de hacer bien su trabajo o no les gusta trabajar.
Recomiendo que el dueño de este lugar vaya y supervise a sus empleados para que no suceda a otros clientes.
The bread is good and everything but the customer service of those girls is very terrible, a very good bakery for terrible customer service, even when you call they talk to you ugly and everything
Atmosphere: 2
Food: 5
Service: 1
Ted Faulkner
Great Latin American bakery! If you're lost like I was my first time, when you walk in there's a stack of food trays and tongs you use to help yourself to whatever and how ever many pastries your heart desires. The nice ladies up front will bag them up for you and they'll ask for what seems like what should be about half the price but the items are very budget friendly! This location has guava pastelitos, the only place I've seen them in Nashville. The little piña colada cakes are insanely delicious and the conchas are fluffy are sweet. There's also cakes and candies for birthday parties.
They lack more variety
Atmosphere: 3
Food: 5
I have been in there a lot of times and bought many cakes and pastries. They are always good. The reason I’m giving a one star review is I went in today to buy a cake, they were busy, so I stood by the cakes for about 10 minutes waiting for a break in the line so that I could tell them which cake I wanted. A man had just walked in about one minute Before they had a break in the line. The cashier came from behind the counter, walked past me like I did not exist and asked the man if she could help him. He said he was good so she turned around, walked past me again, completely ignoring me and went back to the counter. My husband is from El Salvador. I am white. he approached And she started speaking with him, asking him if he needed help. he pointed out the cake that we wanted. We both walked to the counter, and she still refused to acknowledge that I existed. I was paying and she still wouldn’t even look at me. So I put my money away , my husband paid . They will not get another dime from me.
Service: 1
I have been in there a lot of times and bought many cakes and pastries. They are always good. The reason I'm giving a one star review is I went in today to buy a cake, they were busy, so l stood by the cakes for about 10 minutes waiting for a break in the line so that I could tell them which cake I wanted. A man had just walked in about one minute Before they had a break in the line. The cashier came from behind the counter, walked past me like I did not exist and asked the man if she could help him. He said he was good so she turned around, walked past me again, completely ignoring me and went back to the counter. My husband is from El Salvador. I am white. he approached And she
Lovely place to eat 😊
Atmosphere: 5
Food: 5
Service: 5
They do not speak English but manage to be super friendly and accommodating. The food is darn good. It's clean and they have plenty of desserts
Atmosphere: 4
Food: 5
Service: 5
I love this flavor of bread
ONLY
Excellent little pastry shop! There had to be 100 different pastries to choose from.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, I received the cake in poor condition, the syrup from the fruits was spilled, which was destroying the letters of the name, it was stained, I had asked for other fruits and they put the ones they wanted, the decoration was different, even though I told them which decoration I wanted, the The attention is not the most cordial. I don't know if the bosses at some point supervise the work of their collaborators. In addition to this, last week I requested another cake. I had asked for dry bread and they gave me three milks. I complained and they told me that I had to have taken it instantly to make my complaint, that is to say that because of his poorly done job I was going to look bad with the guests and I would stop giving him cake? When the customer is supposed to trust that they will receive what they ordered, they would definitely not place an order there again because even the attention of the staff is not the most appropriate.
Service: 1
Buenas tardes para empezar me encuentro decepcionada por el servicio que este lugar ofrece, el día hoy fui a retirar un pastel para el cumpleaños de mi sobrino y lastimosamente ellos nos entregaron con mala presentación, se les pidió que el decorado fuera con uvas y nos pusieron duraznos cosa que no me gustó por que el jugo del durazno hizo que las letras del pastel se vaya deshaciendo de poco. En ese sitio no entienden lo que quiere el cliente o simplemente no les da la gana de hacer bien su trabajo o no les gusta trabajar. Recomiendo que el dueño de este lugar vaya y supervise a sus empleados para que no suceda a otros clientes.
Can you say churro
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I like its location
Atmosphere: 3
Food: 2
Service: 1
Great pastries
Atmosphere: 4
Food: 5
Service: 4
The bread is good and everything but the customer service of those girls is very terrible, a very good bakery for terrible customer service, even when you call they talk to you ugly and everything
Atmosphere: 2
Food: 5
Service: 1
Great Latin American bakery! If you're lost like I was my first time, when you walk in there's a stack of food trays and tongs you use to help yourself to whatever and how ever many pastries your heart desires. The nice ladies up front will bag them up for you and they'll ask for what seems like what should be about half the price but the items are very budget friendly! This location has guava pastelitos, the only place I've seen them in Nashville. The little piña colada cakes are insanely delicious and the conchas are fluffy are sweet. There's also cakes and candies for birthday parties.
Fresh, great.
Atmosphere: 4
Food: 4
Service: 4
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