If I could give the service a negative review, I would. We had our first unpleasant experience here tonight. We got stuck with a server named Reginee. From the moment we came in, she was on her phone. She came to our table and I had to tell her multiple times that I wanted an unsweet tea and needed more Splenda. She never did bring more Splenda and I asked her again and she said she had just come off of a break and couldn’t get to it. When she took our order, she didn’t write anything down and had to repeat our order to us 3 times. Our food was brought out to us by one of the food runners. We were at least halfway through our meals before Reginee got off of her phone (from rolling silverware) to ask us how everything was. When I finished with my dinner, she came back and asked, “Everything good?” We just nodded and said, “Yes.” We were over it at this point. The entire time, we are watching all of the other servers running around checking on their tables and here we sit, miserable because our server has no business working there. When she left our table, she left my dirty empty plate at our table. That was it. We saw the manager, Tawny, and talked to her. Food was great, but our concern was that we wanted the tip to go to everyone else who waited on us, not her. We expressed our concerns to Tawny as we have been coming to Sam’s for almost a year and this was the first time we have ever had an issue. Fortunately, my husband had cash and we gave it to Tawny for everyone else who is working. Tawny ended up taking our dirty empty dishes from our table. Then, Reginee brought us the check, my husband looked it over, and then put his credit card on it. Probably 10 minutes went by and now, I’m just done, so I get up and go looking for someone who might now be too busy and then, I go to the bar and stand there patiently waiting. Reginee comes up to me and asks, “Are you ready to check out love?” I told her, “Nope, I had to get up, so you can go back to your phone, I’ll wait here for the bartender. Bye.” She goes looking for her manager and then goes to the manager’s office and starts knocking on the door. I then see Tawny coming from across the way and ask her if she wouldn’t mind checking us out because I’m just done since Reginee was too busy on her phone (again rolling silverware) to ring us out. Tawny was happy to ring us out. Tawny apologized for everything again and even surprised us with $20 to use on our next visit. We asked her to take those back, but she insisted.I have been a hostess and a server. My husband has been a server, a cook, a manager, and a bartender. We come from the industry and it’s not for the weak or the ones who can’t put their phone down. We highly recommend letting Reginee go find a different place of employment where she can get paid to be on her phone. She has zero work ethic and is not an asset to this business.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Tenders
Eric Jones
It was great to visit a place right at the marina in Old Hickory. The big heavy door reminded me of something from Pirates of the Caribbean. Terrific salads and the citrus lime dressing should be tried by everyone. The women's restroom is incredibly small, so be warned.
Atmosphere: 5
Food: 5
Service: 5
jennifer huffine
I usually order the shrimp platter. ? Delicious! Sometimes the shrimp is a little overcooked and something's are a bit pricey, but other than that we enjoy eating here with family and friends ? The atmosphere, food, the service, Amazing! Always have a wonderful time!!
Relaxing restaurant with great atmosphere! Mari was so attentive and great! Will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Aly Sands
Sam's is a regular go-to for lunch, happy hour or dinner. The draw is the location on Old Hickory Lake with a view of the marina. The inside dining room, covered patio and closed patio all provide views. Service is generally good, the menu is diverse from salads to full dinners. Try a bushwacker. They have a gluten free menu.Vegetarian options: You can order salads, sweet potato fries, potatoes and there is a veggie burger that's black bean based with sweet potato. It's very good.
Lovely place to spend a nice weekend brunch with the family. Great food and awesome staff.
Atmosphere: 5
Food: 5
Service: 5
Alpha6
First time I came here got a hamburger. meat was NOT COOK! Couple months later decided to give it one more try yet again MEAT WAS NOT COOKED CORRECTLY! Please make sure yall meat is cooked before eating !
Atmosphere: 5
Food: 1
Service: 5
Michael King
Restaurant on the water with great food and atmosphere! Ribs were fantastic!
Atmosphere: 5
Food: 5
Service: 5
Richard James
The food here is great and the place is extremely underrated. All food is prepared and cooked from scratch hi ŵ
Busy bar, rude bartender.. 3/29/20024 5-6.. didn't order.. couldn't. Over heard her tell the bar back not to come to my table.
Atmosphere: 5
Service: 1
Sarah Wierszalowski
Loved being right on the water.
Atmosphere: 5
Food: 4
Service: 4
Dawn Hedtke
Tim was an amazing server, very friendly and attentive! Definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Travis Sullivan
Great place. Pull up the boat and walk in. Great food and quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Jacob Kirschenbaum
Can’t say enough about this restaurant. The bar staff was fun, helpful and friendly. When we were sat at the table our server was hospitable and made the entire dining experience fantastic. Bushwhackers are a must try if you’re here. All of the food we tried was delicious and the views of the river are amazing.
If I could give the service a negative review, I would. We had our first unpleasant experience here tonight. We got stuck with a server named Reginee. From the moment we came in, she was on her phone. She came to our table and I had to tell her multiple times that I wanted an unsweet tea and needed more Splenda. She never did bring more Splenda and I asked her again and she said she had just come off of a break and couldn’t get to it. When she took our order, she didn’t write anything down and had to repeat our order to us 3 times. Our food was brought out to us by one of the food runners. We were at least halfway through our meals before Reginee got off of her phone (from rolling silverware) to ask us how everything was. When I finished with my dinner, she came back and asked, “Everything good?” We just nodded and said, “Yes.” We were over it at this point. The entire time, we are watching all of the other servers running around checking on their tables and here we sit, miserable because our server has no business working there. When she left our table, she left my dirty empty plate at our table. That was it. We saw the manager, Tawny, and talked to her. Food was great, but our concern was that we wanted the tip to go to everyone else who waited on us, not her. We expressed our concerns to Tawny as we have been coming to Sam’s for almost a year and this was the first time we have ever had an issue. Fortunately, my husband had cash and we gave it to Tawny for everyone else who is working. Tawny ended up taking our dirty empty dishes from our table. Then, Reginee brought us the check, my husband looked it over, and then put his credit card on it. Probably 10 minutes went by and now, I’m just done, so I get up and go looking for someone who might now be too busy and then, I go to the bar and stand there patiently waiting. Reginee comes up to me and asks, “Are you ready to check out love?” I told her, “Nope, I had to get up, so you can go back to your phone, I’ll wait here for the bartender. Bye.” She goes looking for her manager and then goes to the manager’s office and starts knocking on the door. I then see Tawny coming from across the way and ask her if she wouldn’t mind checking us out because I’m just done since Reginee was too busy on her phone (again rolling silverware) to ring us out. Tawny was happy to ring us out. Tawny apologized for everything again and even surprised us with $20 to use on our next visit. We asked her to take those back, but she insisted.I have been a hostess and a server. My husband has been a server, a cook, a manager, and a bartender. We come from the industry and it’s not for the weak or the ones who can’t put their phone down. We highly recommend letting Reginee go find a different place of employment where she can get paid to be on her phone. She has zero work ethic and is not an asset to this business.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Tenders
It was great to visit a place right at the marina in Old Hickory. The big heavy door reminded me of something from Pirates of the Caribbean. Terrific salads and the citrus lime dressing should be tried by everyone. The women's restroom is incredibly small, so be warned.
Atmosphere: 5
Food: 5
Service: 5
I usually order the shrimp platter. ? Delicious! Sometimes the shrimp is a little overcooked and something's are a bit pricey, but other than that we enjoy eating here with family and friends ? The atmosphere, food, the service, Amazing! Always have a wonderful time!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender & Rib Combo, Salad, Fried Catfish Basket, Fried Shrimp Platter, Cheeseburger and Fries, Chicken Tenders
Relaxing restaurant with great atmosphere! Mari was so attentive and great! Will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Sam's is a regular go-to for lunch, happy hour or dinner. The draw is the location on Old Hickory Lake with a view of the marina. The inside dining room, covered patio and closed patio all provide views. Service is generally good, the menu is diverse from salads to full dinners. Try a bushwacker. They have a gluten free menu.Vegetarian options: You can order salads, sweet potato fries, potatoes and there is a veggie burger that's black bean based with sweet potato. It's very good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sweet Potato Fries, Jumbo Buffalo Wings
Lovely place to spend a nice weekend brunch with the family. Great food and awesome staff.
Atmosphere: 5
Food: 5
Service: 5
First time I came here got a hamburger. meat was NOT COOK! Couple months later decided to give it one more try yet again MEAT WAS NOT COOKED CORRECTLY! Please make sure yall meat is cooked before eating !
Atmosphere: 5
Food: 1
Service: 5
Restaurant on the water with great food and atmosphere! Ribs were fantastic!
Atmosphere: 5
Food: 5
Service: 5
The food here is great and the place is extremely underrated. All food is prepared and cooked from scratch hi ŵ
Atmosphere: 5
Food: 5
Service: 5
Great lunch.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Busy bar, rude bartender.. 3/29/20024 5-6.. didn't order.. couldn't. Over heard her tell the bar back not to come to my table.
Atmosphere: 5
Service: 1
Loved being right on the water.
Atmosphere: 5
Food: 4
Service: 4
Tim was an amazing server, very friendly and attentive! Definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Great place. Pull up the boat and walk in. Great food and quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
Can’t say enough about this restaurant. The bar staff was fun, helpful and friendly. When we were sat at the table our server was hospitable and made the entire dining experience fantastic. Bushwhackers are a must try if you’re here. All of the food we tried was delicious and the views of the river are amazing.
Atmosphere: 5
Food: 5
Service: 5