Starbucks
433 Opry Mills Dr, Nashville
(615) 997-5696
Recent Reviews
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Constantly only staffed with one barista and they refuse to take orders in person. No other Starbucks in town has an issue with staffing but this location. Poor management.
Service: 1
Very Poor Customer Service From The Manager. POOR ATTITUDE. Will Never Be Coming Back To This Starbucks...
Atmosphere: 1
Food: 1
Service: 1
Staff are rude and very lazy, they don’t even smile and it took me 15 mins to just to get a simple order of coffee and Banana loaf
After 15 minutes of waiting. They let me know that they can’t make a cold coffee. So I then had to wait longer for something I did not want.
I just got my caramel frappe and they put butterscotch instead of caramel.
Atmosphere: 2
Food: 2
Service: 1
6 people working begin the counter talking and laughing, one person at the register taking orders. Today was my birthday, and I had points to redeem and a free drink, yet after standing in line for 15 minutes I was told they could not use the app and could only take cash fir my order.
Someone from corporate should really inspect this Starbucks location. Sad representation of the Starbucks I am accustomed to.
Atmosphere: 1
Service: 1
The ABSOLUTE WORST SERVICE KNOWN TO MAN! No sense of urgency and personal conversations are significantly more important than customer service. Manager? Terrible! Whats the point if you’re not a leader. And they all think its so funny. This establishment needs to be restaffed ASAP and truly only makes money because of its location. Youd get your order faster going to a different Starbucks
Atmosphere: 1
Food: 5
Service: 1
Completely rude people. Out of 30 oz cups and instead of telling me they put my drink into two 12 oz cups. I had to explain to them math which they didn't appreciate. So they poured me another cup about half full and laughed when they gave it to me.
Service: 1
They always closed. No one is taking your order. Every hour they just leave their spot and close it. First time seeing
They are never open even though it says everywhere online that they are. I have wasted time out of my day multiple times to walk up and find out they’re closed
Service awful 3 people working sooooo slow and wich so much bad attitude is just not Starbucks standards
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cashier charged me for the wrong coffee, I still took it, she never apologized!
Atmosphere: 2
Food: 3
Service: 2
I usually get my ice blac tea with 8 pumps of liquid cane (or 10 in the trenta) everywhere I go. Some how in this SB it was extremely sweet. But beyond sweet. My wife and I couldn't drink them. Whats worst I tried to tell them and they said that's what I asked and they don't do "refills" even though I didn't even drink them.
Atmosphere: 1
Food: 1
Service: 1
Rude and poor service! Only Starbucks I have ever given a bad review!
Are they open? Are they taking orders? Maybe, maybe not.
Atmosphere: 3
Food: 4
Service: 2
Obviously harassed woman serving. Unhelpful, surly and one word replies. Obviously hates her job.
Atmosphere: 2
Food: 4
Service: 1
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