Steak 'n Shake
$ • Burgers, Fast Food
Hours:
5426 Target Dr, Antioch
(615) 717-3040
About Steak 'n Shake
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Steak 'n Shake Reviews
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Great experience and food from Carlos and his excellent team
Lady in drive thru assumes I know how they dress the burgers. When I said like the picture, she says they come plain. Logic says if customer says like the picture, then fix it that way don’t argue and become hateful. I can see this place closing down again.
It was so cold in the restaurant that we couldn’t enjoy our food. We asked if they could turn down the a/c and was told they had asked corporate. Such a shame. It’s was noontime but the place was empty. The Steak and Shake I had eaten at a few times in FL was always so busy you had to wait for seating.
The sew employees were standing at the counter talking and checking their cell phones. Our waitress was very sweet and did a great job. Sadly it’s not enough for us to...read full review
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Steak 'n Shake is a well-maintained restaurant that has kept its cleanliness during the COVID-19 pandemic. The menu offers classic meat and potato dishes, including the popular #1 burger with all the fixings. The milkshakes are consistently delicious, and the staff is friendly, with customer service often highlighted as a strong point.
The restaurant has recently implemented a self-service model and QR code system for the drink machine, which some customers have found inconvenient. However, the franchise owner, Carlos, has been praised for his hands-on approach, personally assisting guests with the new system and ensuring the entire restaurant is spotless.
Despite the changes, many customers continue to enjoy the great food and express excitement about returning to Steak 'n Shake, particularly praising the welcoming atmosphere and the exceptional service provided by the staff.