Normally the service here absolutely sucks and everyone else that has been to this Subway that I have talked to agrees. However, my experience today was great because the store manager, Aziz, was there. He demonstrated great customer service by being prompt, great with communication and actually acting like he wanted my business, completely unlike the other employees that work there. After getting my sandwich, I actually left the store impressed by his example. I suppose he was there to try and improve the stores service. He definitely was a great model for his peers to follow! If I had a store, I would want this man managing it! If you ever come across Aziz, I'm certain you'll leave a smile on your face.
Atmosphere: 4
Food: 4
Service: 5
Chase
Ordered online and said it was ready. Go there and they said there is no bread to make order. The women stated to come back tomorrow and talk to the owner. REALLY? She didn’t speak any English. Avoid at all cost. Reached out to Subway to know about their franchise owner here.
Atmosphere: 1
Food: 1
Service: 1
Chrislamons Lamons
This store sucks
Michael Brazil
Consistently rude, both ladies on the phone entire time while attempting to take care of customers. I visit almost daily and its the same every day. The toasters both have been broken for two weeks except one day a new professional kind gentleman was able to toast sandwich. Since that day still are broken and have not seen him again. One day they were totally closed and lights out. Run out of bread frequently and I have never seen or met a manager. It used to be much better than this. I like the location because of convenience. I would rather not drive to another location but its looking like its necessary. I spend about $30/wk.Location is Subway attached to Circle K. 4677 Trousdale Dr. Nashville Tn.
Atmosphere: 3
Food: 4
Service: 1
Coco Divine
This review is about the Circle K attached to the Subway. When you walk in the building, you see a nicely renovated gas station that is modern and nice. However, I went to the bathroom. Despite the sign about cleanliness, it was nasty. There was no soap, no toilet paper, and no paper towels. There were boxes stacked up everywhere. I went to get help from the attendants and two younger guys were on their phones behind the counter talking with one another giving no concern to the gas station. I asked for soap and they handed me a big bottle. My husband wanted a hotdog but they were all over done. As an owner of a culinary business, I'd be upset because they were not at a point to sell. It was just awful because the attendants were too busy eating their sandwiches behind the counter instead of attending to the store. My husband said there was no soap or paper towels in men's room either. We should've just stopped at a whole in the wall gas station in a random area. All the glitz and glamor of this station was a facade. Management needs to get on these kids behinds or find help that's going to actually do some work.
John Cavin
Was great when it first opened but now the crew shows up at 11:30 with no bread cooked no products stocked and it'll take you 30 minutes to get a sandwich made if at all. This has happened to me three times. I do not plan to come back.
Jesse B
Wow, where do I begin with this abomination of a subway. There was one person working who did not understand English very well so I had to ask for Italian bread four times finally settling on pointing at the case with the bread, and then she said Italian white. After we got the whole bread sorted out Then came the nightmare of ordering this up the number 33 teriyaki blitz. I had to explain several times that I wanted number 33 not three then she started loading it with steak and asked me what kind of cheese. Now I understand some people may want to change the cheese that’s on the sandwich but if you’re getting the sandwich that already has all of the ingredients outlined on the board wouldn’t you just assume that they wanted that cheese and those ingredients For the sandwich that was outlined of what the ingredients were. I told her my cheese, then she looked at me and asked toasted. Again, toasted is listed on the menu as how it’s supposed to come. After it came out of the toaster she asked what else I would like on it. No call me a purist, but once again, I fell back on the ingredients that were listed on the board which maybe she couldn’t read I’m not sure she seemed pretty inept so I had to explain to her what was written on the board. Finally, I get to cash out and it was a different person that while she was there and messing around in the back with different bags of pre-cut ingredients. She only stuck her head out once in a while to ring somebody out while the line grew longer longer into the gas station. she had to ask me what I ordered. I told her check out, walked away, looking for napkins, because of course nobody could bother to refill the napkins anywhere in the gas station or in the subway.
Atmosphere: 1
Food: 1
Service: 1
Sam “Tiny” Cross
I will never return. Service was atrocious, workers had
Atmosphere: 1
Food: 1
Service: 1
Mike Larry
Great service here
Atmosphere: 5
Food: 5
Service: 5
world football
they take orders online only. You can’t make order inside!!!!!!?
walked in and no one was behind the counter. Waited about 5 minutes went and found a mapco employee who said they would find the people schedule to be working subway. They finally came out 10 minutes later and said they we take online order onlyWhat the
Atmosphere: 1
Food: 1
Service: 1
Michael Martin (Mike Snow)
Fast and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kyle Travis
Standing with no one at counter finally after 10 min I walk to the back for a lady to just say I'm on break. Someone else had order online 25 min ago an is also waiting to pick there food up. The lady needs to be fired or get another job cause she isn't doing this one well at all.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Teriyaki Blitz
Robert Helvey
I walked in and no one was behind the counter. Waited about 5 minutes went and found a mapco employee who said they would find the people schedule to be working subway. They finally came out 10 minutes later and said they were on brake. Acted very rude to the customers waiting in line and couldn't even tell us when their break would be over. Definitely didn't care about doing their job. Shocked they don't have enough people to cover the lunch rush without taking breaks in the middle of it.
Service: 1
Emily Rake
Terrible service. Missed order notes. Forgot cheese. I’ve never had a subway forget the cheese? Order wasn’t ready on time but that didn’t bother me, it was the customer service. I understand it was lunch time so they were probably slammed with orders, all I expect is just to be pleasant. I didn’t complain at all so idk what the deal was. The employee making the sandwiches seemed so incredibly put out by her coworker double checking that she put avocado on my sandwiches (which she did not.) I appreciate that it was caught before I left, and they just gave me two cups - honestly not a big deal. But again - just be nice! There’s a million subways out there, don’t go to this one.
Normally the service here absolutely sucks and everyone else that has been to this Subway that I have talked to agrees. However, my experience today was great because the store manager, Aziz, was there. He demonstrated great customer service by being prompt, great with communication and actually acting like he wanted my business, completely unlike the other employees that work there. After getting my sandwich, I actually left the store impressed by his example. I suppose he was there to try and improve the stores service. He definitely was a great model for his peers to follow! If I had a store, I would want this man managing it! If you ever come across Aziz, I'm certain you'll leave a smile on your face.
Atmosphere: 4
Food: 4
Service: 5
Ordered online and said it was ready. Go there and they said there is no bread to make order. The women stated to come back tomorrow and talk to the owner. REALLY? She didn’t speak any English. Avoid at all cost. Reached out to Subway to know about their franchise owner here.
Atmosphere: 1
Food: 1
Service: 1
This store sucks
Consistently rude, both ladies on the phone entire time while attempting to take care of customers. I visit almost daily and its the same every day. The toasters both have been broken for two weeks except one day a new professional kind gentleman was able to toast sandwich. Since that day still are broken and have not seen him again. One day they were totally closed and lights out. Run out of bread frequently and I have never seen or met a manager. It used to be much better than this. I like the location because of convenience. I would rather not drive to another location but its looking like its necessary. I spend about $30/wk.Location is Subway attached to Circle K. 4677 Trousdale Dr. Nashville Tn.
Atmosphere: 3
Food: 4
Service: 1
This review is about the Circle K attached to the Subway. When you walk in the building, you see a nicely renovated gas station that is modern and nice. However, I went to the bathroom. Despite the sign about cleanliness, it was nasty. There was no soap, no toilet paper, and no paper towels. There were boxes stacked up everywhere. I went to get help from the attendants and two younger guys were on their phones behind the counter talking with one another giving no concern to the gas station. I asked for soap and they handed me a big bottle. My husband wanted a hotdog but they were all over done. As an owner of a culinary business, I'd be upset because they were not at a point to sell. It was just awful because the attendants were too busy eating their sandwiches behind the counter instead of attending to the store. My husband said there was no soap or paper towels in men's room either. We should've just stopped at a whole in the wall gas station in a random area. All the glitz and glamor of this station was a facade. Management needs to get on these kids behinds or find help that's going to actually do some work.
Was great when it first opened but now the crew shows up at 11:30 with no bread cooked no products stocked and it'll take you 30 minutes to get a sandwich made if at all. This has happened to me three times. I do not plan to come back.
Wow, where do I begin with this abomination of a subway. There was one person working who did not understand English very well so I had to ask for Italian bread four times finally settling on pointing at the case with the bread, and then she said Italian white. After we got the whole bread sorted out Then came the nightmare of ordering this up the number 33 teriyaki blitz. I had to explain several times that I wanted number 33 not three then she started loading it with steak and asked me what kind of cheese. Now I understand some people may want to change the cheese that’s on the sandwich but if you’re getting the sandwich that already has all of the ingredients outlined on the board wouldn’t you just assume that they wanted that cheese and those ingredients For the sandwich that was outlined of what the ingredients were. I told her my cheese, then she looked at me and asked toasted. Again, toasted is listed on the menu as how it’s supposed to come. After it came out of the toaster she asked what else I would like on it. No call me a purist, but once again, I fell back on the ingredients that were listed on the board which maybe she couldn’t read I’m not sure she seemed pretty inept so I had to explain to her what was written on the board. Finally, I get to cash out and it was a different person that while she was there and messing around in the back with different bags of pre-cut ingredients. She only stuck her head out once in a while to ring somebody out while the line grew longer longer into the gas station. she had to ask me what I ordered. I told her check out, walked away, looking for napkins, because of course nobody could bother to refill the napkins anywhere in the gas station or in the subway.
Atmosphere: 1
Food: 1
Service: 1
I will never return. Service was atrocious, workers had
Atmosphere: 1
Food: 1
Service: 1
Great service here
Atmosphere: 5
Food: 5
Service: 5
they take orders online only. You can’t make order inside!!!!!!?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
walked in and no one was behind the counter. Waited about 5 minutes went and found a mapco employee who said they would find the people schedule to be working subway. They finally came out 10 minutes later and said they we take online order onlyWhat the
Atmosphere: 1
Food: 1
Service: 1
Fast and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Standing with no one at counter finally after 10 min I walk to the back for a lady to just say I'm on break. Someone else had order online 25 min ago an is also waiting to pick there food up. The lady needs to be fired or get another job cause she isn't doing this one well at all.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Teriyaki Blitz
I walked in and no one was behind the counter. Waited about 5 minutes went and found a mapco employee who said they would find the people schedule to be working subway. They finally came out 10 minutes later and said they were on brake. Acted very rude to the customers waiting in line and couldn't even tell us when their break would be over. Definitely didn't care about doing their job. Shocked they don't have enough people to cover the lunch rush without taking breaks in the middle of it.
Service: 1
Terrible service. Missed order notes. Forgot cheese. I’ve never had a subway forget the cheese? Order wasn’t ready on time but that didn’t bother me, it was the customer service. I understand it was lunch time so they were probably slammed with orders, all I expect is just to be pleasant. I didn’t complain at all so idk what the deal was. The employee making the sandwiches seemed so incredibly put out by her coworker double checking that she put avocado on my sandwiches (which she did not.) I appreciate that it was caught before I left, and they just gave me two cups - honestly not a big deal. But again - just be nice! There’s a million subways out there, don’t go to this one.
Food: 1
Service: 1