Dunkin'
$ • Coffee Shops, Donuts
Hours:
511 Hadley Vlg Blvd, Old Hickory
(615) 684-7826
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
After having a terrible experience at the Lebanon, TN location we stopped at this location to try the hyped Avocado Toast, which by the way is great! We decided to go through the drive thru. People we’re wearing masks, people we’re helpful friendly kind and courteous, what you expect and deserved when you give it back. We will tell everyone here to go to this location instead of the Lebanon, TN location. By the way no one here was rolling there eyes and giving attitude.
I came through the Lebanon dunkin this morning after working 4 12 hour over night shifts and needed a pick me up for my commute home. I was asked if I was a Healthcare worker (I had scrubs on) I said that I work in Veterinary medicine. I was given a free coffee since today is Healthcare workers day. while this may not seem like a big deal to most, it was a big deal to me (many do not acknowledge veterinary staff to be Healthcare workers because we don't work with humans). I was...read full review
Just left here and we had such a sweet drive thru employee helping us! He had the biggest smile on and was so courteous and nice. Made my morning! Thanks!
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 6AM - 7PM |
Dunkin' is a clean and friendly place where the staff usually gets the coffee right. Despite some delays in food orders, it is loved by many regulars. One customer visits daily with no issues, praising the quick service and accurate coffee. The team is known for its friendly service and consistent drinks, regardless of who makes them. Some customers mentioned that when they order a cold brew, they sometimes receive iced coffee instead, which tastes different and can upset their stomachs. They also noted that iced coffee is cheaper than cold brew, which feels like they are being cheated if they receive iced coffee instead. If cold brew is unavailable, customers suggest offering an ice latte or another alternative. There was also an incident where an employee was seen hitting a yellow vape in front of the store, which was considered gross and against food safety codes, but overall, service remains fast, and the staff is nice. The restaurant continues to be a favorite for its quality service and clean environment.