Papa Johns Pizza

Name: Papa Johns Pizza
Address: 3152 Parkway 14 Ste 14, Pigeon Forge, Tennessee, 37863, US
Telephone: (865) 428-7600
Price range: $
Rating: 3.2

$ • Pizza, Chicken Wings, Fast Food

Hours:
3152 Parkway 14 Ste 14, Pigeon Forge
(865) 428-7600

Menu Order Online

About Papa John's

Papa Johns Pizza offers a convenient and friendly service with mostly good pizza. The staff are often courteous and welcoming, making customers feel cared for, especially during busy times. One order was delivered hot and delicious despite a late request, while another experienced delays due to being short-staffed, which affected the communication about the order status. The staff are praised for their quick and kind assistance in resolving problems, and customers appreciate the positive attitude of the employees, even during busy dinner hours. The restaurant overall provides a pleasant experience with attentive service.

The recently added customer reviews highlight the efficient delivery, with one customer noting that the food was delivered before the expected time. The reviews also mention the courteous and helpful staff, including the delivery driver and the order taker. However, one customer experienced issues with the online ordering system, which resulted in a delay, but the pizza was still delicious. Another customer had a less positive experience, reporting that an employee was rude and unprofessional when the customer inquired about a discount. The customer suggests that the management should address this issue to improve the overall customer experience.