We expected the restaurant to be slow, given it was a holiday weekend with so many people visiting pigeon forge but it wasn't. Once we placed our order it was only a matter of minutes before our food was prepared. Everything was served hot by friendly staff. Our order was correct all the way around with no errors.
Atmosphere: 5
Food: 5
Service: 5
Andrew Patterson
Fast and fresh
Food: 5
Lisa McDaniels
Extremely disappointed...Mexican 1/3 of had zero toppings. It looked herendous!!! Soft tacos wrap was old. They had very little of anything in them EXCEPT lettuce twice as much lettuce as usual. No mild sauce. Ask for hot sauce. I was given no sauce. Drive thru was NOT friendly at all!!! I live local. I want be going back to this Taco Bell...such a shame. My food should have never left the kitchen
Atmosphere: 1
Food: 1
Service: 1
Mason Goins
Mario is a great employee he helped me choose what i wanted and what tasted good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Burrito
Jennifer C
The absolute worst Taco Bell I have ever been to. Please avoid the location at 3310 Parkway in Pigeon Forge like the plague. The service is the slowest I've ever encountered...ever. Forty minutes plus in the drive through is completely unacceptable by any fast food restaurant standard.
Atmosphere: 1
Food: 1
Service: 1
Mark Wright
Very clean, friendly and professional employees
Atmosphere: 5
Food: 5
Service: 5
Justin Hart
Not open when they say they are
Atmosphere: 1
Food: 1
Service: 1
Kartavya Patel
Worst customer service & the food was cold and the fries was half way full & cold
Shawn Drinkwater
They took care of the drive thru customers before the online order customers. My wife waited for an half hour for the order. Unsatisfactory customer service.
The service sucks and it took them over an hour to deliever our food not even 5 minutes from the store and it was a pricey order and my kids were already asleep we ordered at 10:01 and was still waiting for our food to arrive at 11:55 and the grub job they use sucks
Teresa Bohannon
Waited in drive through over 20 minutes total. People ahead of us were leaving. When we pulled up the guy said “give us a few minutes to fill some orders and then I’ll take yours.” After more than 10 minutes they still hadn’t taken our order. We decided to leave, pulled around and there was NO one at the window!!! Inside wasn’t busy. WHAT. Are these employees doing besides not working??? This Taco Bell has had consistent bad reviews for over 8 years! Corporate needs to tell them to step it up or lose the franchise!
Service: 1
john jones
Kitchen staff ignored inside customers and left them to wait entirely too long while they worked on drive thru orders.
Quick service n not cheap on sauces lol
Atmosphere: 5
Food: 5
Service: 5
We expected the restaurant to be slow, given it was a holiday weekend with so many people visiting pigeon forge but it wasn't.
Once we placed our order it was only a matter of minutes before our food was prepared.
Everything was served hot by friendly staff. Our order was correct all the way around with no errors.
Atmosphere: 5
Food: 5
Service: 5
Fast and fresh
Food: 5
Extremely disappointed...Mexican 1/3 of had zero toppings. It looked herendous!!! Soft tacos wrap was old. They had very little of anything in them EXCEPT lettuce twice as much lettuce as usual. No mild sauce. Ask for hot sauce. I was given no sauce. Drive thru was NOT friendly at all!!! I live local. I want be going back to this Taco Bell...such a shame. My food should have never left the kitchen
Atmosphere: 1
Food: 1
Service: 1
Mario is a great employee he helped me choose what i wanted and what tasted good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Burrito
The absolute worst Taco Bell I have ever been to. Please avoid the location at 3310 Parkway in Pigeon Forge like the plague. The service is the slowest I've ever encountered...ever. Forty minutes plus in the drive through is completely unacceptable by any fast food restaurant standard.
Atmosphere: 1
Food: 1
Service: 1
Very clean, friendly and professional employees
Atmosphere: 5
Food: 5
Service: 5
Not open when they say they are
Atmosphere: 1
Food: 1
Service: 1
Worst customer service & the food was cold and the fries was half way full & cold
They took care of the drive thru customers before the online order customers. My wife waited for an half hour for the order. Unsatisfactory customer service.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Nice place with vegetarian options
Atmosphere: 4
Food: 5
Service: 5
The service sucks and it took them over an hour to deliever our food not even 5 minutes from the store and it was a pricey order and my kids were already asleep we ordered at 10:01 and was still waiting for our food to arrive at 11:55 and the grub job they use sucks
Waited in drive through over 20 minutes total. People ahead of us were leaving. When we pulled up the guy said “give us a few minutes to fill some orders and then I’ll take yours.” After more than 10 minutes they still hadn’t taken our order. We decided to leave, pulled around and there was NO one at the window!!! Inside wasn’t busy. WHAT. Are these employees doing besides not working???
This Taco Bell has had consistent bad reviews for over 8 years!
Corporate needs to tell them to step it up or lose the franchise!
Service: 1
Kitchen staff ignored inside customers and left them to wait entirely too long while they worked on drive thru orders.
Atmosphere: 1
Food: 4
Service: 1
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