Taco Bell / KFC
$ • Fast Food, MexicanAbout Taco Bell
Customers' Favorites
Ground Beef Burrito
Nachos Bellgrande
5 Layer Burrito
Mexican Pizza
Quesadilla
Soft Taco
Taco Bell Reviews
215 ratings
Share your opinion about Taco Bell / KFC
Smells weird, dirty tables and sticky floors. Plenty of other places to eat here.
The tacos were skimpy, hardly any cheese in my cheesy gordita crunch, the drink machine was down so I had to wait to get a refill and basically had to tell them I wanted a refill because they ignored me standing at the counter. There was a pile of fries on the floor that no one clean up.
Stopped in for lunch today, I ordered cheese roll ups for a very very picky child, we are from Springfield and he HATES their cheese roll ups, as well as just about every Taco Bell lately. Most of them put in minimal cheese and he gets just a warm tortilla. But this one he raved about, a lot of cheese, it was all melted not just half melted, and was warm when he got it. I ordered the three piece tenders with fries and ended up with a four piece, food was hot and fresh. Staff was...read full review
Hours
| Monday | 10AM - 9:30PM |
| Tuesday | 10AM - 9:30PM |
| Wednesday | 10AM - 9:30PM |
| Thursday | 12 - 9:30PM |
| Friday | 10AM - 9:30PM |
| Saturday | 10AM - 9:30PM |
| Sunday | 10AM - 9:30PM |
These reviews of the Taco Bell / KFC location highlight a mix of experiences, with many recurring issues. Several customers mention problems with food quality and consistency, such as tacos being skimpy with hardly any cheese, and fries being left on the floor. Some meals, like the cheese roll-ups, received praise when prepared with plenty of melted cheese and warm, fresh ingredients. However, others report that food was old, mushy, or poorly prepared, such as half-baked biscuits and dried-out refried beans.
Service appears to be inconsistent; some staff are friendly and quick, while others are unhelpful or unapologetic, especially when correcting incorrect orders. Management issues seem evident, with complaints about missing items like tomatoes and sauce, and frequent supply shortages affecting meal quality. Several reviews mention that staff often ignore customers waiting at the counter or do not address problems adequately.
Overall, the restaurant struggles with cleanliness, proper food preparation, and reliable service. Despite some positive moments, many customers leave disappointed due to issues with food quality, order accuracy, and staff responsiveness. Improvements in management, training, and supply chain management could help enhance the overall experience at this location.