Dunkin'
$ • Coffee Shops, Donuts
Hours:
330 Winfield Dunn Pkwy, Sevierville
(865) 286-5515
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
This Dunkin Donuts is the poster child for ineptitude. Twenty four minutes in the drive thru is ridiculous! The site design is terrible! Once you are in line, you are trapped.
This is worst Dunkin I have ever been to. My husband and I are both Dunkin lovers and have stopped at plenty while traveling. We’ve even had this Dunkin before about 3 years ago. This Dunkin has rude employees and a ridiculous wait time. The women’s bathroom was flooded and smelled awful and the employee who was cleaning it left the door open and then entire lobby filled with the smell. It was really appetizing. 🙃 We waited 25 mins for a bacon, egg, and cheese croissant...read full review
This is worst Dunkin I have ever been to. My husband and I are both Dunkin lovers and have stopped at plenty while traveling. We’ve even had this Dunkin before about 3 years ago. This Dunkin has rude employees and a ridiculous wait time. The women’s bathroom was flooded and smelled awful and the employee who was cleaning it left the door open and then entire lobby filled with the smell. It was really appetizing. 🙃 We waited 25 mins for a bacon, egg, and cheese croissant...read full review
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 7AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Dunkin' is a popular restaurant known for its consistently well-made drinks and fresh donuts, which can be seen through the glass cabinets. The location offers a good selection of donuts and serves a variety of beverages, including favorites like hot peppermint mocha. The staff is generally helpful and attentive, with many customers praising the manager and employees for their friendly service. Customers appreciate the quick and efficient service, as well as the ample parking and accessibility for both adults and children. Regular visitors enjoy getting pup cups for their pets and often return for the good food and great coffee. However, some reviews mention that the service can vary, with some staff acting as if they don’t want to be there and lacking friendliness. One employee was praised for being kind and patient, walking a customer through the menu and ensuring a perfect iced coffee, which encourages repeat visits. Donuts are consistently fresh, and the store is generally nice, although some customers felt the service could be more friendly and cheerful. Overall, Dunkin' remains a reliable choice for a satisfying coffee and donut experience, with some staff members standing out for their excellent service.