Joe's Crab Shack
$$ • Seafood, American, Vegetarian
Hours:
1605 Pkwy, Sevierville
(865) 774-3023
About Joe's Crab Shack
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Joe's Crab Shack Reviews
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Food Service was horrible from start to finish!! They placed us at a table that was directly in the sun and we asked to be moved and they said no!! The steak that was ordered was overcooked got another one done and they tried to charge us for it! They added up charges to recoup from the steak that had to be redone! They brought our clams we ordered as an appetizer at the end of our meal. The waiter was great tho!! I don’t recommend this to anyone!!
Food Service was horrible from start to finish!! They placed us at a table that was directly in the sun and we asked to be moved and they said no!! The steak that was ordered was overcooked got another one done and they tried to charge us for it! They added up charges to recoup from the steak that had to be redone! They brought our clams we ordered as an appetizer at the end of our meal. The waiter was great tho!! I don’t recommend this to anyone!!
We went today, June 11 ...at 2! Kayla..waitress..was fabulous...attentive and knowledgeable... my shrimp and pasta was delicious
my friend had broiledlatter..she said the crab cake was dry but rest of platter was delicious..Jay..manager..very personable...b
Ratings
Menu
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 9:30PM |
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Joe's Crab Shack offers a variety of seafood options, including mussels, fried shrimp, coconut shrimp, fried fish, and snow crab legs. The steam bucket with snow crab, potatoes, eggs, shrimp, and sausage was noted as overpriced, with a hidden pick-up fee and a starting tip suggestion of 18%. The food's quality has been inconsistent, with some customers praising the delicious meals and generous portions, while others have found it lackluster. The service is generally friendly and welcoming, with servers like Allura being attentive, knowledgeable, and helpful with menu questions. The atmosphere is upbeat, and the themed decor adds a colorful touch to the experience. While the new tiki drink has received positive feedback, the presentation of the food has faced criticism for being unappealing and messy. Overall, dining at Joe's Crab Shack can vary greatly, with some customers enjoying their meals and the service, while others express disappointment.