McDonald's
$ • Fast Food
Hours:
1508 N Main St, Shelbyville
(931) 492-4127
About McDonald's
Customers' Favorites
McDonald's Reviews
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7/23 at 8:30 ish pm. My partner drove through the drive through and ordered. We asked for 3 big macs with no pickles and no onions. She gets home and we got no pickles or onions ... as well as only one burger patty per sandwich. 3 big macs ... one patty apiece instead of the TWO each should get. Someone isn't paying attention at all. I tried to call, but no one answers the phone.
Ordered two fish sandwiches. They only had one left. The assured me that it hadn’t been sitting and made fresh. It was not hot and fresh but lukewarm and the bun was stale!!! This McDonalds is one of the worst in the area!!!
Food is never what you order and the fountain drinks are often tasting like they did not clean out the cleaning fluid.
The granddaughter wanted a happy meal so we got our food there. The other meals the french fries were cold and stale!!
Will...read full review
waited in line for a hour. fries was cold,quarter pound deluxe was cold and pink.I specifically requested my food to be freshed.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's, a new addition in town, has faced some challenges with order accuracy during its opening phase. However, they are known for their great chicken nuggets and friendly service. Recent visits show that the staff has been very friendly and goes above and beyond to provide good service. Customers have noted that the food is always hot and fresh, and the service has been great overall.
There have been some issues, such as incorrect orders through the drive-thru, with food sometimes being thrown in the bag and customers having to wait longer to get the right items. Some visitors also mentioned that their orders were missing items, requiring them to come inside and grab what was missing. At times, the front area lacks staff, leading to longer waits and less communication, which can make the experience less appealing. Despite these problems, many appreciate that this location is closer and more convenient than other stores, though frequent issues may cause some customers to prefer driving further to other locations. Overall, the restaurant is improving but still has room for better accuracy and communication.