Starbucks Coffee Company

$ • Coffee Shops

Hours:
620 Sam Ridley Pkwy W, Smyrna
(615) 220-0327

About Starbucks

Starbucks Coffee Company offers a generally positive experience with friendly staff and good customer service at many locations. Customers appreciate the consistent quality of the foods and drinks, such as the popular vanilla sweet cream cold brew and Venti Pink Drink with heavy cream. Staff members often recognize regular customers and remember their preferences, creating a welcoming atmosphere. Many reviewers mention that the baristas can quickly finish orders, especially when they are up on the board, and some have noted that staff members are courteous and accommodating, even remedying any issues promptly.

However, experiences are not always perfect. Some customers have reported poor customer service, including unfriendliness, lack of greetings, or attitude from staff members. There have been instances of incorrect orders and delays, with some customers feeling ignored or dissatisfied with how their concerns were handled. Additionally, certain locations have issues like unorganized setups, limited parking, and restrictions on smoking on the patio. The facility's decor is generally nice and clean, but some locations lack display cases, which some customers dislike.

Overall, Starbucks locations are appreciated for their friendly service, tasty drinks, and cozy atmosphere, though experiences can vary depending on the location and staff. Many customers plan to return, valuing the familiar flavors and attentive service when available.

Customers' Favorites

Starbucks Reviews

2.9
357 ratings
Restaurantji Rating
5
34%
4
4%
3
6%
2
11%
1
45%
Food
3.3
Atmosphere
2.9
Service
2.8

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

Disrespectful. don’t work here don’t consider it, they are dirty rude and they don’t want workers they are greedy and racists.

I like Starbucks almost every time I stop by they are always out of deserts or protein meal snack. I took the grandkids here yesterday which was the 4/24/24/22 they were so disappointed they wanted brownie’s but they were out.

Horribly made drinks...... see the crap cloud they gave me today. Never again am I going to this location.

Read All Reviews(357)

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Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 4:30AM - 9PM
Sunday 4:30AM - 9PM
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