Blackberry Mountain Firetower Restaurant

We came to celebrate my mom’s 70th birthday, and every single moment of our stay was exemplary. As someone who has worked in the service industry for over 15 years and has had the privilege of visiting top hotels and resorts around the world, I can confidently say this experience left me completely in awe. From the moment we arrived, the service and hospitality were absolutely top-tier. Sophie and Holly greeted us with warmth and professionalism and continued to be incredibly helpful throughout our stay. Their attention to detail and genuine kindness made all the difference. Our driver, Noah, was a standout as well. We were so impressed by how much he knew about the area, especially considering he’s relatively new—his passion and knowledge added such a thoughtful layer to our experience. Kathleen, who led our horseback riding excursion, deserves a special shoutout—12/10! Not only was she hilarious and personable, but her stories and historical knowledge of the farm and the Beall family were fascinating. It’s clear she deeply cares about the animals and the entire riding program, and the way she spoke about the family made it clear the staff are genuinely valued. The spa was a dream. When our riding ran a bit long, the staff kindly adjusted my appointment times so I didn’t feel rushed. The massage and facial were just what I needed, and the spa design—natural woods, calming blues—was straight out of a design magazine. Pure tranquility. Bridget at the pool was so helpful in making sure we didn’t miss out on any must-do activities, which made planning so much easier. And Liam went above and beyond—effortlessly adjusting our plans last minute, organizing a perfect box lunch, and even slipping in a few of the famous lemon cookies (which were a hit!). Lastly, Winston and Cole guided us on a fly fishing adventure we’ll never forget. With a perfect mix of instruction and humor, they had us casting like pros in no time—and catching fish with huge smiles on our faces. Every person we encountered made our stay feel personalized and special. We left relaxed, full of stories, and already dreaming of our return. BlackBerry Mountain, thank you for the endless memories- we cannot wait to come back.

Absolutely stunning views. Highly accommodating. Delicious and fresh food.

Atmosphere: 5

Food: 5

Service: 5

Perfection! Our 25th wedding anniversary get away. Service was 5 star⭐️⭐️⭐️⭐️. Can’t wait to bring family and friends back with us.

This was our 2nd time at BM and it did not disappoint. Our favorite activity was making baskets with Annie, who was a great teacher. We also enjoyed wine & cheese tasting with Cara (so knowledgeable), whiskey tasting with Callum (relayed fascinating stories & made the history interesting), and mixology with Kendal (so down to earth & personalized it for us since it was just the 2 of us). We ate at Three Sisters 3 nights and the Firetower once and the rotating menu items keep you from getting the same thing twice. We tried the Valley pool once, but if you didn't bring your own kids, you'll want to stick to the Lodge pool which has an amazing view and is quieter and with great service by Nate. Shout-outs also to RJ, Zane, Bryson, and Dwayne for making us feel at home. The only negatives were that the pillows are a bit flat and the mattresses are soft so we both had backaches the first couple of mornings, and the charges for the activities end up being more than listed by $50-150 for some reason (taxes or service charges I assume, TBH we didn't ask). Important to know, but you understand when you book here that you're going to spend big bucks, and we found that the service and the mountain experience were worth it.

Ten out of ten. Staff were friendly, considerate and helpful. Food was outrageous and plentiful and activities were unique and fun. On property hikes and fitness classes are great if you don’t feel like adding anything to your robust bill. The private golf cart that was at our disposal made out remote watchman cabin which was a 10 minute ride (at 11 mph) from hub and lodge not as inconvenient as one might think. Plan for your day and use the lockers in the spa to Hold your things. Experienced reiki and muscle melt massages, off properly hikes, sound bath and used the pool and on site hikes everyday. The right balance of active and relaxing for us. Highly recommend a visit

We spent a nice four days at BM having heard so much about the resort and its older sibling Blackberry Farm. Lest the reader feel we are unfair, Blackberry Mountain is a very expensive and exclusive resort so must be held to highest of international standards. Through this lens it does fall well short of - say - Twin Farms in VT, or The Point in NY. The service, while cheerful and pleasant, reflects a bit of understaffing and undertraining. Maître d' struggling to find appropriate table in a virtually empty restaurant; difficulty in accommodating desired restaurant times, and a poorly functioning spa (see below), unreasonable upcharges for basic add-ons ($220 for a two hour mountain bike rental?...you don't get to keep the bike to take home!) The spa was a disaster by any standards. The changing rooms displayed no evidence of any cleaning staff; so it had the guests navigating around literally piles of dirty towels and slippers in the changing rooms in late afternoon. They are promising to upgrade this area...it could not come a minute too soon. Perhaps a visit to a competitors facility or three would help them get some ideas. The cuisine was good - as one would expect - but the menu was certainly not extensive and service, and quality of meal quite uneven. One should not have to send back an entre for being less than hot in this level of restaurant (we did twice). Do not make the mistake of ordering in room breakfast dining...you will get a "box lunch" breakfast for example. Catering hot meals in-room a short distance from the restaurant is a "mountain" many others have scaled successfully but it is not attempted at Blackberry Mountain - pity. The on-site amenities were good but we were hoping for great; walking trails fun; classes nice. Some activities were mysteriously overpriced (frankly things like mountain bikes should have been complimentary at these room rates). We are told Blackberry Farm is better and BM still finding their way. We hope they do,

We stayed in one of the Watchman Cabins which was lovely and relaxing. From the moment we arrived the room, the food and the service were excellent! We also received a tour of Blackberry Farm from Mario Adams. We cannot say enough good things about this young man and our tour. Mario was extremely knowledgeable, answering any questions we had. It made us want to look into living at Blackberry! This tour was simply a delightful highlight of our trip!

Always such a great view up here. No matter the weather, or time of day. Always a site to behold the beauty.

This was the first trip we took with our son who had just turned 2. We could not have picked a better place to be his first real trip. We stayed in a Clingmans Cottage and liked our choice of that for the extra bedroom. Was great to have the extra space for his naps and earlier bedtime. The view from our patio and hot tub was truly amazing. You'd almost forget you were on a resort with how secluded it felt, especially in the evenings. From the moment we arrived throughout our entire stay service was top notch. Our bags were moved efficiently, the room was always spotless and clean after service, and any staff member we interacted with around the mountain was super helpful and friendly. Our only service hiccup was a minor issue at getting a couple things in the room that weren't working on arrival, which took a bit longer than I would have hoped to get resolved. But overall a very minor issue during an otherwise totally flawless stay. The resort is definitely the attraction here. Many times we'd be the only family or one of just two or three at the pool. Just a short walk from the pool is the swimming lake. With a 2 year old we didn't try the slides out, but will have to try it next visit at least by myself. The hiking is truly amazing. It's hard to describe how peaceful it is to hike and have so many incredible views all to yourself. The food of course is all included and is all incredible. We did a lot of room service to make it easier with the young one, and that was always hot, fresh and delicious. When we did get to the restaurants, service was excellent and the food was delicious. The view from the fire tower while eating was spectacular! With a newborn we might be skipping 2023, but will be booking our stay for 2024 as soon as the season opens up! We can't wait to get back.

Amazing experience from start to finish. The staff is the best I’ve encountered at a lodging experience. Every meal and drink we had was outstanding. The weather looked iffy in the days before the trip but ended up wonderful and late Feb was a great time to go.

On a recent trip to Blackberry Mountain we stayed in one of the Azalea Gap homes which was perfect for 2 couples. The house was beautifully furnished and contained everything you could possibly want or need during your stay. We loved everything about the house and the view of the mountains was spectacular! The staff was definitely 5+ stars - friendly & efficient. Everyone we came in contact with had one goal in mind which was to be sure we were happy with all aspects of our stay. The food in both restaurants was some of the best we have ever had on our travels. We especially liked Firetower - sweet potato pizza is amazing and the very best Bloody Marys!! The weather wasn’t the greatest during our stay however the staff went above and beyond and we were able to get in a guided hike that ended in a labyrinth which was awe inspiring. We visited the spa and one of us said his massage was the best he had ever had. Sound bathing is a must! We also went off property for clay shooting and archery which we all enjoyed. Our stay at Blackberry Mountain was fantastic - if you get the opportunity go, you won’t be disappointed!

Overall, it must be said that there is a lot to like about Blackberry Mountain — the view and natural surroundings are beautiful, the food is generally very good. There is a vast array of outdoors activities and even arts & craft classes (pottery, painting, etc) to offer something for everyone. Rebecca, the sommelier, is phenomenal, and the wine tasting was one of our highlights of the trip. The clay shooting activity was similarly enjoyable. However, for the price of the property (close to $4k a night after taxes and a 35% upcharge), this puts Blackberry in the company of great hotels such as Amans and the like, and throughout our stay we couldn’t help comparing our stay here to prior such experiences. Service fell short throughout our stay — we had to ask twice for simple things such as more logs to heat our room, and when there was a power cut to the resort for several hours due to extreme weather (not their fault), we found the communication to be severely lacking — we had to call the front desk several times for updates (we were freezing in our rooms, even with the fire, and the wifi was down), and there was very little proactiveness on the hotel’s end with regards to communication. After several such mishaps, none of them huge in of itself but did compound into a poor first impression in our initial two days at the hotel, there seemed to be very little action from management to remedy the experience despite communicating our disappointment to the manager. As a prior reviewer had noted, it would have been alright if not for the high price point of Blackberry Mountain and the higher level of service that it’s become known for. All said and done, this is a lovely property and there are some great people who work here, but there are noticeable misses to get this place to a true five star experience.

There's not another restaurant like it. Perfection

Atmosphere: 3

Food: 3

Service: 3

One of the best places we’ve ever stayed We had the tree house Luna which was very private with wrap around windows making you feel part of the forest Meals are included at the three sisters or the fire tower and were excellent. Drinks were extra. Decent wine list, beers and spirits. Superb service nothing too much trouble You get your own golf cart to scoot around the property which was fun I liked the gym and the guided hike up to the fire tower We also did a horse ride Our complaint when we were there was that they are building a house very near to our tree house so loads of building noise throughout our stay. Not relaxing at all so be aware of that - the manager was excellent though as he couldn’t move us but waived the 20% service charge. We would rather have had the tree house with no noise of course but appreciated the gesture very much he did his best to make it good So overall we would definitely recommend this place it’s not cheap but you get what you pay for it’s absolutely amazing and we will definitely return

Can't wait to eat here but the view is absolutely amazing