Had an online offer that was emailed to me I placed my order drove all the way to the store for pick up and after waiting for my food I had an employee come out saying they weren’t honoring the deal to call corporate or the owner because it was a mistake on jimmy johns. This is all fine but I wasted my time going all the way to the location when they could have simply called me and explain everything.
Sanc'!
Great food. Horrible atmosphere. That Shane or Sean, whatever his name is, guy working on the line should keep his racist comments to himself. Disgraceful. Will NOT be returning.
Atmosphere: 1
Food: 4
Service: 1
J W
Girl working tonight 10/1/25 was very rude and unpleasant. Did not listen to our sub order and subs were made wrong. Do better!!
Atmosphere: 1
Food: 1
Service: 1
Victoria
Lunch for 2 was ready in 10 minutes. I appreciate the greeting upon entry and pickup area.
Food: 5
Service: 5
Daniel Sanchez
Guy who took my order, didnt catch his name, but he did a heck of a job paying attention and made the best doggone sandwich ive ever had made there. I would have called back for his name but they are closed now. Def will return.
Atmosphere: 3
Food: 5
Service: 5
rex scaggs
A wonderful wrap with an Asian twist. Atmosphere was basic dine in take away. Nice staff near Rocky Mt. State park.
Atmosphere: 3
Food: 5
Service: 5
Ryan Westbrook
Made with love! Excellent service, delicious sandwiches and great convenience!
After placing an order a day head there was system glitch that showed sandwich was $0.00, and the pickle was the only thing being charged. Even after totaling before check out it showed $2 something for the pickle. After I made my purchase it jumped to $22 from my reciept.
Since the order was placed at night during closed hours I waited for the next day.
Almost 2 hrs before pick up time I called and spoke to an employee about canceling my order.
She pulled it up and confirmed I wanted to cancel it. I said yes and we hung up.
10 ish mins After the pick up time for the now canceled order I got a call *that I missed and listened to the voicemail* and even a text from a manager (maybe GM) asking where I was.
So I called to explain that I already talked to an employee about canceling my order. She then ignored that fact and was arguing about it.
I explained I didn't want my order since it didn't ring up right. (I wasn't asking for her to override the coupon or anything I just wanted to cancel.) I told her about the system error and everything.
She continued to give a strong defensive attitude about wanting to cancel the order. Then said she would need to see the reciept in person
I explained I have a dissability ai wouldn't be able to just go, but I can email her. She agreed.
I sent the call log on my phone showing what time I called the store, the FAQ on the website showing how to cancel my order (by calling ahead and canceling), I forwarded the receipt and circled where it was $0.00 then my total was different at the bottom.
I never got a reply about if she recieved it or not....
Few days go by still nothing I decided to contact my bank to dispute a day after I finally got a forwarded email about my order being canceled.
My point was regardless if it was an order like any other day (without coupon) I should be able to call ahead and cancel my order per website FAQ. I did not even argue about the coupon not working I agreed why it didn't but there in fact was an issue with thier check out that reflected a different total than what I was charged. I just simplu wanted to cancel.
It shouldn't take an act of congress to cancel it, and I did not appreciate the tone she took with me. I could hear in her voice how hostile she was being.
I understand it was probably a busy day because of the free sub coupon, but don't take it out on your customers. I was being logical and followed the given protocol to terminate my purchase before the designated pick up time.
Atmosphere: 3
Food: 5
Service: 1
Erick Hall
I've been 3x this week it's been so good. I ordered and got my sandwich in less than 2 minutes. Shockingly fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Sandwich
thearlis1
What's the point of offering curbside if y'all aren't going to actually bring it to the car? It may seem lazy to some but you try getting 2 under 2 out of the car to run in for a sammich then fight to get em back in the car
Then the order isn't even close to correct and refuse to remake
Atmosphere: 1
Food: 3
Service: 1
Christi Jones
I was so excited that they now toast to bread! Untill I went in and was told they can only toast the favorite sandwiches. All I wanted was my veggie sandwich toasted but no they couldn't do it. That is so ridiculous that I will not be back!!
Had an online offer that was emailed to me I placed my order drove all the way to the store for pick up and after waiting for my food I had an employee come out saying they weren’t honoring the deal to call corporate or the owner because it was a mistake on jimmy johns. This is all fine but I wasted my time going all the way to the location when they could have simply called me and explain everything.
Great food. Horrible atmosphere. That Shane or Sean, whatever his name is, guy working on the line should keep his racist comments to himself. Disgraceful. Will NOT be returning.
Atmosphere: 1
Food: 4
Service: 1
Girl working tonight 10/1/25 was very rude and unpleasant. Did not listen to our sub order and subs were made wrong. Do better!!
Atmosphere: 1
Food: 1
Service: 1
Lunch for 2 was ready in 10 minutes. I appreciate the greeting upon entry and pickup area.
Food: 5
Service: 5
Guy who took my order, didnt catch his name, but he did a heck of a job paying attention and made the best doggone sandwich ive ever had made there. I would have called back for his name but they are closed now. Def will return.
Atmosphere: 3
Food: 5
Service: 5
A wonderful wrap with an Asian twist. Atmosphere was basic dine in take away. Nice staff near Rocky Mt. State park.
Atmosphere: 3
Food: 5
Service: 5
Made with love! Excellent service, delicious sandwiches and great convenience!
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
The subs are really good!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite sandwiches places
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
No chips cold sandwhich
Food: 2
Service: 1
After placing an order a day head there was system glitch that showed sandwich was $0.00, and the pickle was the only thing being charged. Even after totaling before check out it showed $2 something for the pickle.
After I made my purchase it jumped to $22 from my reciept.
Since the order was placed at night during closed hours I waited for the next day.
Almost 2 hrs before pick up time I called and spoke to an employee about canceling my order.
She pulled it up and confirmed I wanted to cancel it. I said yes and we hung up.
10 ish mins After the pick up time for the now canceled order I got a call *that I missed and listened to the voicemail* and even a text from a manager (maybe GM) asking where I was.
So I called to explain that I already talked to an employee about canceling my order. She then ignored that fact and was arguing about it.
I explained I didn't want my order since it didn't ring up right. (I wasn't asking for her to override the coupon or anything I just wanted to cancel.)
I told her about the system error and everything.
She continued to give a strong defensive attitude about wanting to cancel the order.
Then said she would need to see the reciept in person
I explained I have a dissability ai wouldn't be able to just go, but I can email her. She agreed.
I sent the call log on my phone showing what time I called the store, the FAQ on the website showing how to cancel my order (by calling ahead and canceling), I forwarded the receipt and circled where it was $0.00 then my total was different at the bottom.
I never got a reply about if she recieved it or not....
Few days go by still nothing I decided to contact my bank to dispute a day after I finally got a forwarded email about my order being canceled.
My point was regardless if it was an order like any other day (without coupon) I should be able to call ahead and cancel my order per website FAQ.
I did not even argue about the coupon not working I agreed why it didn't but there in fact was an issue with thier check out that reflected a different total than what I was charged. I just simplu wanted to cancel.
It shouldn't take an act of congress to cancel it, and I did not appreciate the tone she took with me. I could hear in her voice how hostile she was being.
I understand it was probably a busy day because of the free sub coupon, but don't take it out on your customers. I was being logical and followed the given protocol to terminate my purchase before the designated pick up time.
Atmosphere: 3
Food: 5
Service: 1
I've been 3x this week it's been so good. I ordered and got my sandwich in less than 2 minutes. Shockingly fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Sandwich
What's the point of offering curbside if y'all aren't going to actually bring it to the car? It may seem lazy to some but you try getting 2 under 2 out of the car to run in for a sammich then fight to get em back in the car
Then the order isn't even close to correct and refuse to remake
Atmosphere: 1
Food: 3
Service: 1
I was so excited that they now toast to bread! Untill I went in and was told they can only toast the favorite sandwiches. All I wanted was my veggie sandwich toasted but no they couldn't do it. That is so ridiculous that I will not be back!!
Atmosphere: 1
Food: 1
Service: 1
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