Starbucks

15099 Midway Rd, Addison
(972) 385-8416

Recent Reviews

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John Doe

Eye come here a few times a month & they usually do good when eye place an order on the app. This time eye was in a bit of a rush, it wasn't until eye placed my straw into the cup & noticed my frappe wasn't even full. That picture is how it looked without taking a sip. This drink cost like $6.75.. so unacceptable. Eye bet Starbucks wont even give me a refund for this too. Smh

Atmosphere: 3

Food: 3

Service: 4

Daniel Jacobsen

Monica is absolutely amazing

Atmosphere: 5

Food: 5

Service: 5

Alexandra Stegall

I’ve lived in this area for years and this location is always my go-to because the employees are always friendly which is rare for Starbucks in general. Like I go out of my way to go to this specific location for my coffee & pup cups because you guys always make my day better! Not all heroes wear capes!

Atmosphere: 5

Food: 5

Service: 5

Braylan Guynn

Placed my order at 9:00 said it was gonna be ready @9:05 and they said it was ready and I didn’t get my order unitl 9:20

Atmosphere: 4

Food: 4

Service: 1

Savannah Perry

Long wait for mobile pick up order. Drinks made poorly and not full.

Atmosphere: 3

Food: 1

Service: 2

Joan Hicks

Super friendly and fast! Accurate!

Atmosphere: 5

Food: 5

Service: 5

Danielle Alday

I come here everyday before work and it’s always amazing and fast service. I want to give a huge thank you to the employees who came outside to help me when my car lost power in their drive thru on 12/20/25. Y’all are the best!

Atmosphere: 5

Food: 5

Service: 5

Latoya CruzWilliams

The people here are always nice, I come to this Starbux often as it's close to me work. I go thru the drive thru or inside the folks here always say hello and have a great smiles and friendly

Atmosphere: 5

Food: 5

Service: 5

Briseida Gomez

I ordered an ice venti latte. I’m not happy with how my venti was fit into this cup I rather had them not add the whipped and give me wat I paid for this is so upsetting

Service: 3

Brianna Harrell

Drinks were made very well, nice staff

Atmosphere: 5

Food: 5

Service: 5

Jacob Arispe

We go almost every day after work for a drink for my in-law. She has a very specific drink and they get it right just about EVERY time!! And they dont mind the hassle of making the drink which makes me feel so much better. Some Baristas at other stores seem not to be too fond of making the drink but not here! This place is awesome.

Atmosphere: 5

Food: 5

Service: 5

Andrew Viernes

Slowest drive thru in Dallas! Plan ahead 🤷🏼‍♂️

Monika Tiido

It was too early to deal with a crabby barista

Eduardo Sibrian

Alex needs to learn how to make coffee 🤌

Jodi

Angel, the manager, confronted me in my car with my kids concerning a totally different time we came in weeks ago when I was waiting at the counter, and made a vanilla ice joke. I said it probably wasn't the best time for ICE jokes. She explained to me, while hanging out of the drive thru window that her Hispanic workers said it made them feel uncomfortable because it was an ICE joke, and the sensitive times we are in.

1. 1st amendment first, and
2. WE WILL NEVER SPEND MONEY at this location again.
It's to bad too, we loved Allen.

Another ICE joke for the lot-
Single mom in car w/ twins: Knock knock!
starbucks: who's there?
Single mom in car w/ twins: ICY
starbucks: icy who?
Single mom in car w/ twins: I SEE YOU & so does everyone else meow.

Again, the manager claimed that staff previously felt uncomfortable yet chose to address it in front of my kids, hanging outside the store drve thru window, in my private space, and it all felt like a blitz on my rights.
This was not creating a “welcoming environment.” This was pure intimidation, harassment and discrimination as I comb through Starbucks code of customer conduct to validate my understanding of what could have been done better.

Starbucks, is this your policy?

I'd like to request the full Coffeehouse Code of Conduct in writing to scrutinize the way I was handled based on actual consumer rights. #CustomerRights #StarbucksPolicy #RespectBoundaries #10yroldTWINS

Atmosphere: 1

Food: 1

Service: 1

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