Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 5223 Alpha Road, Galleria Rd, Dallas, Texas, 75240, US
Telephone: (972) 960-9595
Price range: $
Rating: 4

$ • Coffee Shops

Hours:
5223 Alpha Road, Galleria Rd, Dallas
(972) 960-9595

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a generally positive experience with friendly and caring staff. Customers often praise the quick service, with many noting that they rarely wait more than a minute for their drinks. The staff's friendliness and dedication stand out, creating a welcoming environment that encourages repeat visits. The location appears to maintain high standards of customer service, earning kudos for its professionalism and attentiveness, especially from regular customers who appreciate the staff’s effort.

However, there are concerns related to the parking lot and security. A security guard on duty has been reported to behave unprofessionally, harassing people, taking pictures of cars, and threatening customers for smoking near the building. There are also issues with towing cars from the parking lot for seemingly unreasonable reasons, with signs posted indicating cars can be towed for any reason. The guard has been described as aggressive and inappropriate in enforcing parking rules, treating visitors as criminals and potentially damaging vehicles during towing.

While the drink and food quality vary, with some customers experiencing issues with specific items like the medicine ball or cheese Danish, the overall customer service remains a highlight. Friendly staff members, such as Wes, have received special praise for their welcoming attitude and skill in preparing drinks. Despite parking and security concerns, the location maintains a reputation for good service and a friendly atmosphere.