This location has a problem. Today was the 5th visit in a row over the past month that the staff has left items off of my order. Every time, the receipt is correct, but the staff does not put what is listed in the bag. Each time, the orders have been through the drive-thru. Today, they did not give the 6 pack of tiles, the leg in the #3, and the okra. Last time, the wrong sides were given on all 4 combos ordered. I just don't understand the lack of QC before handing a bag of food to a customer. I understand mistakes happen. Once or twice, sure. But 5 times in a row? That has to be some kind of record.
Parthenia Addington (Thenia)
Is always friendly and good food yes.
Cory
I came in today to get a sweet tea which I have to say is the best tea ever (besides Mama's). The manager Brook was very professional and displayed great communication skills and was happy to serve me.
Eric Freeland
Good chicken
Curtis E
Chicken is never ready. They always say it's a 20min wait
Freddy Yzquierdo
Great service and food,would definitely recommend eating here to ant
Becky S
Good comfort food for on the go or dine in. Always good service here too!
Michael Lambert
For 30 years its been the same. Of course prices have gone way up, though chickens still work for scratch.
Crabapple Blogs
Got to the counter to order and the older lady was talking over us guessing our order while we were trying to tell her what we wanted to order. We purchased a large family meal. Our total was about $70-$80. It’s been several times including today that we have mentioned “we would like serendipity sauce” today, they told us they ran out of spicy one, and that they had the mild sauce; and they did not put ANY serendipity sauce in with our to go order even after we requested it.
Atmosphere: 5
Food: 3
Service: 1
Bob Bob
Love this place. Good crew, good food. I have to give it to them. They do an awesome job
Walk-in, 3rd time now bad experience. This time Family (2) Okra and (2) Mashed Potato was left out of order and was replaced with (3) Family gravy and (1) small gravies. Server: C Tuttle Ck#1044 11/16/24 @ 5:45p.m. We spend around $70. to $80.00 every time we go to Chicken Express- this is ridicilous for the service. Chicken, pies, and bread was good.
Atmosphere: 1
Food: 4
Service: 1
ma T
Excellent service...very friendly and fast staff...
Atmosphere: 5
Food: 5
Service: 5
Matthew Peoples
Good food, great staff, older building. You know what to expect from Chicken E.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Three Strip Combo, Express Tenders - Dinners, Chicken & Biscuit - Dinners, Okra, Chicken & Biscuit, Chicken Family Meal - Dinners Any 1 Family Side, French Fries
Steven Lenard
I'm always going through there for a glass of tea and every time I get chicken there it's always hot
Atmosphere: 5
Food: 5
Service: 5
Jillian Zemel
I went to Chicken Express and the manager tonight told me it would take forty minutes to fry up some dark meat. I asked if I can have what’s left of the dark meat and if they can replace the rest of the dark with white and was told no because the price wouldn’t be right. So I was essentially denied service more than a half an hour before closing. The employees were shaking their heads when the manager said it would take this long. In other words, he wanted me to go away and have the staff continue cleaning. Either change the hours or actually serve people until the stated time of closing.
This location has a problem. Today was the 5th visit in a row over the past month that the staff has left items off of my order. Every time, the receipt is correct, but the staff does not put what is listed in the bag. Each time, the orders have been through the drive-thru. Today, they did not give the 6 pack of tiles, the leg in the #3, and the okra. Last time, the wrong sides were given on all 4 combos ordered. I just don't understand the lack of QC before handing a bag of food to a customer. I understand mistakes happen. Once or twice, sure. But 5 times in a row? That has to be some kind of record.
Is always friendly and good food yes.
I came in today to get a sweet tea which I have to say is the best tea ever (besides Mama's). The manager Brook was very professional and displayed great communication skills and was happy to serve me.
Good chicken
Chicken is never ready. They always say it's a 20min wait
Great service and food,would definitely recommend eating here to ant
Good comfort food for on the go or dine in. Always good service here too!
For 30 years its been the same. Of course prices have gone way up, though chickens still work for scratch.
Got to the counter to order and the older lady was talking over us guessing our order while we were trying to tell her what we wanted to order. We purchased a large family meal. Our total was about $70-$80. It’s been several times including today that we have mentioned “we would like serendipity sauce” today, they told us they ran out of spicy one, and that they had the mild sauce; and they did not put ANY serendipity sauce in with our to go order even after we requested it.
Atmosphere: 5
Food: 3
Service: 1
Love this place. Good crew, good food. I have to give it to them. They do an awesome job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walk-in, 3rd time now bad experience. This time Family (2) Okra and (2) Mashed Potato was left out of order and was replaced with (3) Family gravy and (1) small gravies. Server: C Tuttle Ck#1044 11/16/24 @ 5:45p.m. We spend around $70. to $80.00 every time we go to Chicken Express- this is ridicilous for the service. Chicken, pies, and bread was good.
Atmosphere: 1
Food: 4
Service: 1
Excellent service...very friendly and fast staff...
Atmosphere: 5
Food: 5
Service: 5
Good food, great staff, older building. You know what to expect from Chicken E.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Three Strip Combo, Express Tenders - Dinners, Chicken & Biscuit - Dinners, Okra, Chicken & Biscuit, Chicken Family Meal - Dinners Any 1 Family Side, French Fries
I'm always going through there for a glass of tea and every time I get chicken there it's always hot
Atmosphere: 5
Food: 5
Service: 5
I went to Chicken Express and the manager tonight told me it would take forty minutes to fry up some dark meat. I asked if I can have what’s left of the dark meat and if they can replace the rest of the dark with white and was told no because the price wouldn’t be right. So I was essentially denied service more than a half an hour before closing. The employees were shaking their heads when the manager said it would take this long. In other words, he wanted me to go away and have the staff continue cleaning. Either change the hours or actually serve people until the stated time of closing.
Atmosphere: 1
Food: 1
Service: 1
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