Rosa's Café & Tortilla Factory

Excellent staff, one server helped me get my food to the table due to me being disabled

My favorite go to when I hit Amarillo.

Atmosphere: 5

Food: 5

Service: 5

So the manager called and made it right and so I gave them another try this evening and let me just say those were some of the best burritos I had in awhile!!!! Thank you for that!! …. My fajita burritos were so cold when I got home and I don’t even live a mile away….

Atmosphere: 5

Food: 5

Service: 5

Love rosa's

Atmosphere: 5

Food: 5

Service: 5

Great food fast service! Loved it!

Atmosphere: 5

Food: 5

Service: 5

ORDERED THROUGH THE DRIVE THROUGH.. not only did we have to drive back to get something THEY forgot, but they gave us STEAK fajitas when we ordered CHICKEN. I am allergic to steak/beef and my friends religion doesnt allow him to eat cow..... DO BETTER!!!!

Food: 2

Service: 1

When Janeth and Ezpiranza are working, they always have the BEST attitudes and are so kind. They need to be recognized and given a raise!

We took advantage of the BOGO offer and brought home some really good burritos

Ordered a beef fajita burrito. $6 for what three little pieces of meat? Crazy. Not only that the drive through lady didn’t greet me , said hello nothing . Just handed me my food and closed the drive thru window. I was very polite and kind and didn’t say anything just kept going

Atmosphere: 1

Food: 2

Service: 1

Best tacos!

Order the #1
Love the this burritos plate

Atmosphere: 5

Food: 5

Service: 5

I ordered the combination nachos. They are served with ground beef (you can get chicken by request), refried beans, queso, tomatoes, and pickled jalapeños. The chips were piled high with a generous portion of toppings. The workers were friendly and the store was clean. There is a salsa bar to add salsa or pico or other condiments for your food. It's a solid tex-mex restaurant if you're looking for something quick and decently priced.

Atmosphere: 5

Food: 4

Service: 4

Beans where water down they where thin

Atmosphere: 4

Food: 2

Service: 4

Our experience at this Rosas’s was awful. We go to order and the girl was absolutely RUDE and had attitude. I ordered a fajita salad with romaine lettuce (which I thought most Rosas restaurants had that option) and the girl said “we don’t have that!”
Then my mother-in-law started to order and the girl said “what?!” 3 times and very rude said
“I can’t hear you!” And there was literally no one around talking or making noise for her to be like that so she ended up not even ordering what she wanted. I then paid and she started slamming the money tray and didn’t count back the change and quickly handed it back without saying anything else.

Food was as expected. But as soon as we approached the counter, Victoria the girl who took our order was not pleasant she had a tone and attitude that indicated she thought I was stupid or something. Very uninviting and honestly made me not want to even eat the food. As I was leaving, I wanted to use the restroom but it seems some employee was busy taking a break watching videos on the toilet. Not a good experience.