“I LOVE this Starbucks location. I work downtown, so this is a perfect choice for me. Whether I order through the app for pickup, or go through the drive-thru, my order is always on point, the staff are incredibly friendly, and speed of service is remarkable. Not only are the drinks and snacks delicious, but the staff do a great job making me feel welcomed, appreciated, and like I'm the most important customer they've had all day. Truly impressive personalized service! This location is, in my opinion, the best Starbucks in town!“
“Visiting from Montana & stopped for coffee, noticed a long line but still had a quick but super friendly interaction with Allissa at drive-thru today. She greeted me with a genuine smile, was efficient with my order, and made the whole experience smooth and pleasant. She wished me safe travels and it’s always nice when someone takes a moment to be kind, even during a busy shift. Great service!“
“This is my favorite location in Amarillo, I do wish it was a bit bigger but oh well! What matters is that the baristas are very friendly and understanding! I have came here for years and I have yet to ask for a refund or to get my drink re-made because they come out right each time! I avoid Starbucks closer to my house because this is the only one I trust!“
“Really great people and really care about their customers and their community. Just an amazing business and great place to shop and visit. can't say enough about the incredible staff I have met there and how good they are to me and everyone for that matter.“
“My mother passed away October 21, 20024. Today October 26, 2024 I called the floral dept and was able to get a beautiful arrangement made and delivered to the funeral home for my momma. They were very kind. i wish i had a way to share a photo of the arrangement Carole the floral manager made for my mother. My momma loved roses and would absolutely love it if she could see it. The arrangement honors my momma and glorifies something my mother truly loved. Carole thank you so much for your help today. I would not have been able to make it happen with out you.“
“This Starbucks location is a solid, convenient stop for a quick coffee when you’re on the go. My drink was made correctly, tasted consistent, and the pickup moved fairly smoothly even with a steady line. The store looked clean and organized, and the staff were polite and efficient without feeling rushed. Seating is decent if you want to sit for a bit, though it can get crowded during peak hours. Overall, a reliable Starbucks—nothing mind-blowing, but it does what you expect and I’d come back.“
“We have to stop at Starbucks before shopping. They do a lot with the little bit of space they have to work with. Wish there was seating. Target needs to give them more space.Drinks are always on point. Lose a star because of lack of seating, again not their fault.“
“Soncy is by far the best location in Amarillo. I always tip when I get my coffee, but I always tip this location more because of the service I receive. I love seeing the people. They are super nice even though I'm usually a lil quiet in the mornings- Candice is amazing and (there's another girl who's one of my favorites but I can't remember her name!! One time she draw a rose on my sandwich bag and it absolutely made my day 😭) my shaken espressos are always pulled SO right, I've only had a sour coffee ONCE from there which is a huge because other locations felt like a gamble in the mornings. If any of the staff is reading this, ik working in the service industry can be brutal and I want you to know that I appreciate each and every one of u. Yall make my day. I hope yalls manager treats you well and I can't wait to see yall next time.“
“To the employee that worked tonight when I ordered a cake pop and a coffee cake @ 6:19 pm tonight. Thank you for your kindness and just doing the act of kindness for me. I am having such a rough night and I tried to hold it all together. You have no idea what you did for me. You showed me that people do have grace and do care for those going through a tough time. Just for you to see me in a time of weakness when no one else cared you saved me and brought comfort. It was the fact that you saw me and told me we all have bad days and you showed me it was going to be okay and that you do care even though you do not know me. Thank you for saving me <3“