Dunkin'
$ • Coffee Shops, Donuts
Hours:
18315 W Lake Houston Pkwy, Humble
(346) 791-1368
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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We ordered via the app about 10 min before we arrived when we got there around 630 am I could see several cars waiting in front on the side for orders. When I drove thru the drive up I was told to drive around. I waited 10 min and when my ordered arrived it was still missing my coffee. I wish I could say this was the first time I experienced this but it’s not. This place is on my way so we stop but if I could find somewhere else I would.
Thank you so much for making her 12th bday party dounuts. Her Dunkin’ theme party is a hit.
Rude and Unfriendly. I stopped by yesterday AM. Found the dining room closed because of COVID 19. Went to the drive-through. Attendant impatient because I was not familiar with the menu. I was blocking people behind me. Sorry, but the drive-through lane has no way out. Then I order a Bacon Egg Cheese Croissant. Bloody awful. Soggy. I would have been better off getting one at Jack-in-the-box. Terrible. Terrible. Terrible. Never again.
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5:30AM - 9PM |
| Sunday | 5:30AM - 9PM |
Dunkin' is a popular spot known for its coffee and donuts. The store is always busy, both in the drive-thru and inside, showing its popularity. The staff, especially Gavin, are friendly and patient, making the experience pleasant despite some recent issues. Families appreciate the dye-free options for kids. However, some customers have been disappointed with burnt kolaches and the overall customer service, which some feel is less friendly and lacks smiles or thank-yous. A recent visit involved a helpful manager who replaced an order and personally delivered it to ensure satisfaction, showing that good service can still happen. The store maintains a clean, relaxed atmosphere, but some find the donuts are not always fresh unless bought immediately. Overall, Dunkin' offers a welcoming environment for coffee and donut lovers, though service quality may vary.