Einstein Bros. Bagels

Name: Einstein Bros. Bagels
Address: 700 Union Pl, Aubrey, Texas, 76227, US
Telephone: (214) 532-9433
Price range: $
Rating: 2.3

$ • Bagels, Coffee Shops

Hours:
700 Union Pl, Aubrey
(214) 532-9433

Menu Order Online

About Einstein Bros Bagels

Einstein Bros. Bagels is a recently opened restaurant that is working to improve its service and customer experience. The staff is friendly and welcoming, often engaging well with customers and children. Customers appreciate the kindness of the young staff, especially in the drive-through, though wait times can sometimes be longer than expected, even when the restaurant is not busy. The atmosphere remains friendly and kid-friendly, with good communication and a welcoming environment.

Many customers praise the excellent customer service, noting that staff handle difficult situations with grace. The manager is highly appreciated for her great attitude. The workers, despite their youth, are always nice, smiling, and welcoming. They apologize if they don’t have the bagel customers want, and the store and restrooms are kept clean. Customers also mention that parking is plentiful, and the basic drive-through is convenient.

However, some reviews point out issues with rude customers outside the store, who check orders and cause trouble over free items, leading to unfair comments about the place. Despite these challenges, customers feel the place has potential, especially during less busy hours. While the restaurant continues to work on perfecting its operations, customers are encouraged to be patient and give feedback, as the environment remains friendly and inviting.