Sorry, I wasn't impressed. There was only one worker when we came in and there were five young dudes in line ahead of us and it took painfully long for the girl at the counter to both attempt flirting with them (REALLY painful to witness as the guys were NOT interested) and fulfill their ice cream orders. She even made one totally wrong and had to redo it. I got the dark chocolate ice cream w pecan praline. I didn't know the praline was liquid, expecting it to be a mix-in, but instead it was just poured on top, super sweet. The dark chocolate wasn't as rich as I expected, having asked the difference between it and the Belgian chocolate. So, disappointed there. With a waffle cone, my treat was over $10. Also, this place could use a THOROUGH scrubbing.
Sandy
Strawberry is the best! Belgian chocolate is also great!
Kacie Walsh
I’ve been eating at Amy’s for years. I love the vegan Mexican vanilla with chocolate chips, and I get it almost weekly. The downtown location has numerous employees who are incredibly rude and difficult to work with. They’ll refuse to mix in our toppings and get angry that we ask for them to be mixed in, even when we tell them that we get the toppings mixed in at every other Amy’s in Austin and Houston that we go to. They’ll find every excuse to not mix in our toppings and we have to literally BEG for them to do it into our extremely expensive 9$ ice cream. It’s such a stressful experience with the mean and angry Amy’s employees that we hate going to Amy’s now, which is so sad because we love the ice cream. Please tell your employees to be more helpful and kind!! :(
Atmosphere: 1
Food: 5
Service: 1
Sam Horn
Amy's is an institution for a very good reason.A must-do on the Austin List!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small
Steffen K
Very tasty ice cream & bunch of fancy flavors with a friendly service. Recommend it!
Atmosphere: 5
Food: 5
Service: 5
Diana Le
Awesome little shop. Very cute.We were a group of 7. 4 kids, 3 adults with one senor citizen.The ice cream was a little salty.It was busy! But the lines moved quickly
Atmosphere: 5
Food: 3
Service: 4
Philip Dorr
They just do it right.
Atmosphere: 5
Food: 5
Service: 5
Surge C.
Amy's Ice Cream has some of the creamiest, delightful flavors. Their ice cream came highly recommended from some locals, and my friend and I indulged in a few samples. The quality of the dairy is evident, and their portions are quite generous. Being in Austin, I knew I had to go with the butter pecan, topped with pecan praline sauce. It is meant for those with a sweet tooth- that's for sure, but it was totally worth every calorie! Also nice that they have a location at the Austin airport if you need one last fix. Considering the quality, fresh pecans, and price- it is quite the deal (calories and all).
Christopher Abreu
Ice cream was great. Got the swag - perfect as is!
Atmosphere: 5
Food: 5
Service: 5
soignelli choul
Terrible cookies and very overpriced mediocre ice creams.
Our first time here and the customer service was great very patient and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Holly D.
I love Amy's and I love this location! It's so cute and the staff was great. I got a tiny which was expensive but had enough ice cream for me. If I could change one thing it would be the prices, but I know how hard it is to keep an ice cream shop open these days!
parth mache
Too sweet it's just sugar. Quality of the ingredients doesn't reflect the price.
Atmosphere: 3
Food: 1
Service: 2
Jacklyn D.
Delicious ice cream! They have unique ice cream names and flavors. I tried the coffee, which is your typical coffee flavor, but creamier! I also tried the white lightning, which is their ice cream that is flavored white mocha and contains 5% alcohol. It was a good balance and was sweet from the white mocha flavor. The staff worker was super kind and patient and let us try as many flavors we wanted to. The ice cream shop is pretty big with plenty of seating to hangout. If I end up in Austin again, I would for sure stop by for some dessert!
Sorry, I wasn't impressed. There was only one worker when we came in and there were five young dudes in line ahead of us and it took painfully long for the girl at the counter to both attempt flirting with them (REALLY painful to witness as the guys were NOT interested) and fulfill their ice cream orders. She even made one totally wrong and had to redo it. I got the dark chocolate ice cream w pecan praline. I didn't know the praline was liquid, expecting it to be a mix-in, but instead it was just poured on top, super sweet. The dark chocolate wasn't as rich as I expected, having asked the difference between it and the Belgian chocolate. So, disappointed there. With a waffle cone, my treat was over $10. Also, this place could use a THOROUGH scrubbing.
Strawberry is the best! Belgian chocolate is also great!
I’ve been eating at Amy’s for years. I love the vegan Mexican vanilla with chocolate chips, and I get it almost weekly. The downtown location has numerous employees who are incredibly rude and difficult to work with. They’ll refuse to mix in our toppings and get angry that we ask for them to be mixed in, even when we tell them that we get the toppings mixed in at every other Amy’s in Austin and Houston that we go to. They’ll find every excuse to not mix in our toppings and we have to literally BEG for them to do it into our extremely expensive 9$ ice cream. It’s such a stressful experience with the mean and angry Amy’s employees that we hate going to Amy’s now, which is so sad because we love the ice cream. Please tell your employees to be more helpful and kind!! :(
Atmosphere: 1
Food: 5
Service: 1
Amy's is an institution for a very good reason.A must-do on the Austin List!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small
Very tasty ice cream & bunch of fancy flavors with a friendly service. Recommend it!
Atmosphere: 5
Food: 5
Service: 5
Awesome little shop. Very cute.We were a group of 7. 4 kids, 3 adults with one senor citizen.The ice cream was a little salty.It was busy! But the lines moved quickly
Atmosphere: 5
Food: 3
Service: 4
They just do it right.
Atmosphere: 5
Food: 5
Service: 5
Amy's Ice Cream has some of the creamiest, delightful flavors. Their ice cream came highly recommended from some locals, and my friend and I indulged in a few samples. The quality of the dairy is evident, and their portions are quite generous. Being in Austin, I knew I had to go with the butter pecan, topped with pecan praline sauce. It is meant for those with a sweet tooth- that's for sure, but it was totally worth every calorie! Also nice that they have a location at the Austin airport if you need one last fix. Considering the quality, fresh pecans, and price- it is quite the deal (calories and all).
Ice cream was great. Got the swag - perfect as is!
Atmosphere: 5
Food: 5
Service: 5
Terrible cookies and very overpriced mediocre ice creams.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Kind and hard working
Atmosphere: 5
Food: 5
Service: 5
Our first time here and the customer service was great very patient and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
I love Amy's and I love this location! It's so cute and the staff was great. I got a tiny which was expensive but had enough ice cream for me. If I could change one thing it would be the prices, but I know how hard it is to keep an ice cream shop open these days!
Too sweet it's just sugar. Quality of the ingredients doesn't reflect the price.
Atmosphere: 3
Food: 1
Service: 2
Delicious ice cream! They have unique ice cream names and flavors. I tried the coffee, which is your typical coffee flavor, but creamier! I also tried the white lightning, which is their ice cream that is flavored white mocha and contains 5% alcohol. It was a good balance and was sweet from the white mocha flavor. The staff worker was super kind and patient and let us try as many flavors we wanted to. The ice cream shop is pretty big with plenty of seating to hangout. If I end up in Austin again, I would for sure stop by for some dessert!