Arby's

13201 Ranch Rd 620 N, Austin
(512) 518-5680

Recent Reviews

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Dr. Juan Taco

What happened to the WENDYS 4 FOR 4?!?! I asked them for it and they charged me $4.36 when the state foo sales tax is 6.85% my total should have been $4.25 but when I brought this to the attention of the staff they just stared at me like I was the crazy ONE? The manager Steve, bless his heart, gave me a free frosty to make up for it. But he had to ruin it by asking for a tip.

Wendy Gerber

Have always lived the lean roadt beef!

Katherine Perales

Don't recommend ordering using doordash placed order 10:12pm
3 different dasher where sent come find out Arby's was closed way before there closing time nice going lazy pos

Rodrigo Macazaga

Update June 4th 2025:
I contacted the Guest Support Team as requested. Nothing happened.

June 2nd 2025:
They just gave my door dash order to someone else and refuse to redo the order.

Josue Sona

The food is sososososo good

Omegaslastlaugh

This Arby's is terrible. You can never go inside as it is always locked at the front door and the metal gate that separates it from the convenient store is always shut as well. I had a worker come to the front door just to tell me they are closed? Its 3:11 pm why is there a worker there if they are closed? You can see him in pictures that I took before I left to get food at somewhere is else that is open during the day. Probably for best, as what I could see thru the gate was a fountain drink dispenser leaking fluid out all over the floor, trash all over the place and just a general look of a place that is not kept up and has employees that don't work even though they are at work. This place is a good example of today's society.

Dietary restrictions: Not sure as this location seems to be closed alot.

Kid-friendliness: I WOULD NOT BRING KIDS HERE

Wheelchair accessibility: No access to many homeless people sitting on the premises.

Atmosphere: 1

Food: 1

Service: 1

Travis Allen

I rode my bicycle thru drive thru. Cashier stood at window and yelled " you can't bring your God damn bike thru drive thru. She hadn't opened the door so I shrugged making jesture that I couldn't hear. She called for someone who came out. I ask what her problem was and he informed me that I wasn't welcomed back. I exit the drive thru, took a left and was about 20 ft forward when another arby employee came from between the car running. I slammed on my brakes holding my cane up like a bat. He stop while a co worker grabbed their arms pulling them back as they yelled"I'm calling the cops". After speaking with Matt the manager, who wasn't around when it occurred, so he couldn't do anything. He said he'd review the tapes, but didn't sound like he cared. So I called the corporate office and explained the horrific event. Shortly after I received a called. I think he said his name was Mike and was following up on my visit. I told him everything and he said there is no Matt. Funny cause an old friend hung out with the manager couple years ago. His name was Matt. Apparently, one of the employees was assaulted or attacked a few days prior. That should have no bearing on my visit. A few days later I called this Mike or whoever had done the follow up after my call to corporate. I asked if he reviewed the tapes and nonchalantly he said oh yeah, we're good. Excuse me. I believe I was talking to the owner cause he referred to the place as "his" place.. So, if you want to be yelled at, rushed, and lied to, then go visit this place that in my opinion has a staff that is on drugs, and is a danger to the public

Kid-friendliness: Not friendly. Use of foul language

Zack Hill

Less Sanders And his staff are amazing. Great service fresh food.

Atmosphere: 5

Food: 5

Service: 5

Daniel Varela

This place is really going downhill. Seems no one cares about the place. The workers seem like their trying to work with what they got. They had plywood on the windows from broken windows. No ice cream machine. It's too bad cause Arby's is one of my favorite fat food.

Atmosphere: 2

Food: 3

Service: 3

Nicky Tic

Great service in the food was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Gyro, Roast Beef, Classic Roast Beef

Brandon Hong

Food is good but this location went down hill fast. Owner needs to manage the location better. Employee argue curse in front of customer and not as clean as it used to be. Not on just one occasion. I tried to keep coming back but after like 4 or 5 visits I’m not coming back to this location. Too bad I love ARBYS. It was between two girls who worked at 3PM on 10/13. Please manage the staff better so I can come back to this location.

Atmosphere: 1

Food: 4

Service: 1

Perry Giuffre

Excellent food.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Roast Beef

Brian Wood

Food was absolutely awful, not sure what the meat was on the roast beef sandwich. Cold fries. Very helpful staff. Windows boarded up on each side of the lobby.

Atmosphere: 2

Food: 1

Service: 5

Joe Fite

This location is the worst. They're constantly out of whatever it is that you want. On this trip they had no au jus for the French dip and they were out of fried mac and cheese bites. The front registers were broken and would only take cash. The dining room was a mess.

Atmosphere: 1

Food: 1

Service: 1

Mike Smith

I was the only one in the drive it took 15min. They had me pull up and wait. I told the gentleman to make sure I had Arby's sauce. So he comes to my truck after 15 minutes doesn't give me any sauce so he had to go back in. You get the story.

Atmosphere: 2

Food: 3

Service: 2

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