BJ's Restaurant & Brewhouse

The bartender Joshua did a fantastic job. Gave us great recommendations on dinner and dessert option.

Atmosphere: 5

Food: 5

Service: 5

Sage was amazing!

Atmosphere: 5

Food: 5

Service: 5

Crazy horrible service! New waiters...horrible. steak full of fat & gristle. Horrible, tasteless mozzarella sticks. Took forever to get our food. Allie, the manager was great!

Atmosphere: 3

Food: 1

Service: 1

I arrived to pick up my order within the time frame on my receipt, but it wasn’t ready. While waiting, another patron called me a monkey, which was a deeply upsetting and traumatic experience.

When I finally received my food, an entire meal was missing. I told staff I couldn’t wait for it to be remade since I was driving back to Dallas after a weekend conference in Austin. I was told a manager would issue a refund, but despite multiple follow-up calls, nothing has been resolved.

I shouldn’t have to chase a refund after such a distressing experience. Very disappointed in how this was handled.

Atmosphere: 1

Food: 3

Service: 1

Not sure we're to start. my prime rib was so tough that the knife had trouble, lots of fat and was barely even warm. The garlic vegetables, were dry and no garlic. The Duck bowl, showed three alcohols and not one was tasted. I honestly believe he forgot or he thought it was to be no alcohol. I noticed he had to look at the how to mix a drink for all his orders, outside of a beer. I left half on the table. Lastly, the military discount should just be zero, because on an $87 bill, it was reduced by approx $2.50. We both are military. I always pay my discounts forward, to the table attendant, but she was just mediocre. Not rude, just did not appear as though she really wanted to be there today. She ask how was the food and drinks, and I said not very good, and she just walked away. Not paying attention to what I said. No team members were smiling. By the way, I ask for medium rare. I won't return.

Atmosphere: 3

Food: 1

Service: 3

Dinner was really good, our server Erin was amazing and so kind, she deserves a raise 😉😉😉. And the vibes are so good

Atmosphere: 5

Food: 5

Service: 5

Great food, atmosphere and set….our server Katy was excellent…..my daughter and I had a great time….

Atmosphere: 5

Food: 5

Service: 5

The service started a little rough, but Dante came in clutch and made up for everything. The food and pizookie were amazing.

Atmosphere: 5

Food: 5

Service: 5

Sage was wonderful!

Atmosphere: 5

Food: 5

Service: 5

After being sat quickly by host I was greeted a lil late by our server who gave us a little tone. I understand long days get us all but it wasn’t truly late for restaurant hours and maybe 10 tables were sat out of the whole restaurant. Our server gave us the time to order but did not truly connect with us on ordering while I was waiting for the food. I had to wait a good minute again I understand restaurants, but shouldn’t a guest be checked on from time to time? After getting our food my beverage was not refilled for about 10 mins. while our server was occupied with another table and didn't turned his head to look at us then when our food was done that is when I had gotten my refill but it was not needed because I was drinking the melted ice water in my cup after we had placed in dessert our server was no where to be found it was like he was avoiding or didn’t like our “aura” but since being sat me and my S/O both showed respect while we were given scripted responses and low tone energy back overall not the worse experience it’s just something noted hopefully our server (don’t know his name) is well I would love to give BJs another chance but with a different display of service.

Atmosphere: 3

Food: 3

Service: 2

There was a cockroach on my booth, the waiter never gave me my dessert, and the waiter himself had a long conversation with the co workers, ignoring us waiting for the check.

Atmosphere: 1

Food: 2

Service: 1

shoutout to makayla she was amazing and we had a great time !

Atmosphere: 5

Food: 5

Service: 5

Mat was great!

Atmosphere: 5

Food: 5

Service: 5

i love matt he is the best

Atmosphere: 5

Food: 5

Service: 5

Delicious ribs! Reminded me of cooking in California. Great service too, Matt was very helpful and attentive!

Atmosphere: 5

Food: 5

Service: 5