Burger King

3906 W Braker Ln, Austin
(512) 502-9860

Recent Reviews

Sort by
Rolf Mule

After an all night ride, I choose to come here for a hearty breakfast. It is advertised on Google as 24 hours. Got here and was told by a manager that they were not open yet. The door shows that they are open at 6a. I waited. The manager sat by the door reading a paper. The time past. They did not open at 6a. I waited 15 minutes longer and the manager was uninterested in talking or opening. Maybe they were in a different timez than the rest of the city?

Service: 1

Mark Mcdonald

If you have something on the menu ,you should have it.especially a shame. Also when i ask for a double whopper and on the receipt it shows no pickles,yet when go to eat sure enough it had 4 pickles on it. Please trained your employee to listen to there customers.

Atmosphere: 5

Food: 1

Service: 5

Randy Wake (Tomodachi)

THET ARE NOT OPEN 24 HOURS !!! CORRECT THIS FALSE INFORMATION !!

Atmosphere: 5

Food: 5

Service: 5

charlotte ch

I went for the SpongeBob meal

Atmosphere: 5

Food: 5

Service: 5

Lawerence Robinson

Didn't know that they stay open 24 hours but it's burger king

Atmosphere: 4

Food: 4

Service: 4

edgar lee

So my order was messed up at a store 9100 which is off of 3906 West breaker Lane is Burger King. I don't know who the manager is of the store. When I called in a young lady picked up the phone she was rude as heck and then I proceeded to ask her something. She just put me on hold didn't say nothing and then a guy gets on the phone and he's as rude as hell he gets on the phone and tells me what do you want to do. I asked him what do? What do y'all normally do for something like that and he says what do you want to do? I said well give me a free meal. He said we can't do that so I'm like. So why did you ask me that just rude all around I will not go back there. I recommend nobody else go back there. Just rude people all around. It is 2:03 in the evening right now so whatever shift that is from right now I will. I wouldn't go there. They're horrible. I spent my money with them and I feel like I wasting my money because the customer service or I don't know who's the manager there or who runs the store but it's horrible

Atmosphere: 1

Food: 1

Service: 1

Valerie H

Hot fresh delicious food. Very clean dining area. Friendly staff

Lman 2025

Well worst customer experience in a while. Came in to pick up my online order and the freeze was not available. I said ok how are you going to give me my money back? The thin short skinny Hispanic girl with the headset on shrugged. Ok so im not getting my money back I said. Shrugged again, so I said ok instead give me two fountain drinks. Oh no she started to say but I said yes you will. You don't have what you sold me and now can't give me my money back. This is the least you can do. She begrudgingly handed me two medium cups. I said ok extra ketchup please and two ring sauces for my two onion rings. She said 33 cents. I said no I ordered 2 already and they come with it. She refused to give them to me. Turned away and said next. I said no we are not done here do not try and blow me off. I said extra ketchup she grabbed 2 and threw them on the counter. By this time I was pissed off and said More!! She ignored me and tried helping the next customer. I interjected and said more ketchup! She finally grabbed 3 more and I said thanks for the horrible customer service. Treated me like I wasn't a paying customer who didn't just pay for something I didn't receive. If the owner or GM is reading this i would like this made right. This was around 215-230pm 11/14/2025. The employee is not someone you would be proud to represent you're company. I doubt I will ever be back especially if this isn't made right.

Atmosphere: 2

Food: 3

Service: 1

Catie Lynn

Cashier was extremely rude, no customer service skills whatsoever, her name was Margot, like it’s 10 in the morning must you be so rude? You don’t get paid to be rude, put a smile on your face and have some respect for the customers which are the only reason you even get a paycheck, will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Cortney Dunn

Didnt know i ordered a flame broiled cold cut smh

Atmosphere: 5

Food: 1

Service: 5

Charlie Flynn

Bad didn’t get the kids toy I wanted and not enough fried per severing

Atmosphere: 1

Food: 1

Service: 1

Harvey Bautista

This crew's taken care of me whenever I'm in the Domain area since COVID19

Atmosphere: 4

Food: 5

Service: 5

Caio Vinicios

BBQ Brisket Whopper false advertising

Food: 1

JOSE MARCIO Marquioreto

BBQ BRISKET WHOPPER… This is garbage. It's disrespectful to the consumer. False advertising.

Food: 1

Service: 1

Marissa Rodriguez

Worst coustmer service ever tried to get my refund here from my food tried to give my food back to them last night to get my refund because I ordered a bacon king and they put 2 little burger patties for a big bun then the guy told me to come in the morning for the manager to get my refund she just reimbursed me for the burger not for the whole meal i didn't even eat the meal i had to go somewhere else to get me another food somewhere else and this store manager right here told me yeah but the fries and drink was still good you have to bring it up here its not my fault that they didn't say there boiler was down and they dont even were name tags and you aske them what is there name they dont want to give it to u but yet the store manager wants to fight with me is crazy

Food: 1

Service: 1

Loading...