Chick-fil-A

10901 Research Blvd SVRD NB, Austin
(512) 343-1989

Recent Reviews

HAOYING ZHANG

The drive through did not allow me to pick up the Uber order, even though I was stuck in the queue. I was very dissatisfied with the way I was treated. He asked me to go out and then park the car to get the food.As a service staff, too rigid.

Atmosphere: 5

Food: 5

Service: 1

Kayla Breaux

You know how Chick-fil-A has a reputation for fast, friendly, and accurate service? NOT at this location! We have given it soooo many undeserved second chances. The staff is rude and the order is wrong more than it's right. I'm done with this location. It's a headache to deal with.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Spicy Chicken Sandwich, Market Salad

Jim Shady (Jiminem)

Food was perfect and came out fast!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Sauce, Sauce, Cobb Salad

Allen Ritchie

This is THE BEST Chick-fil-A I know of.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Tada

Went in at 6:57am 4/20/2024 and the girl at the drive thru, young Hispanic gal, with long ponytail was rude and refused to hand me a straw with my drink. When I asked her kindly for one she flung her arm, looked at the straws and told me she will put it in my bag and then walked away from me. I was trying to understand why she couldn't just hand me a straw with my drink while I was waiting for my food so I can sip on it. I flagged down another employee who was by the window and she kindly handed me a straw and was confused why I wasn't handed a straw with my drink in the first place.The girl needs to be removed from the window if she doesn't want to help people kindly.

Lauren

I was overcharged here. The app sends me to the restaurant, the restaurant tells me to request a refund through the app. Everyone acknowledges that the total doesn’t add up but No one seems to know how to provide a refund.I was also picking up a to go order but no one was helping me at the to go area (I was waiting for about 15min). They were busy so I thought no biggie ill wait in line. While I was in line I watched them help several people who arrived after me

Atmosphere: 1

Food: 4

Service: 1

Darby Swank

Does anyone do service better than Chick-fil-a

Atmosphere: 5

Food: 5

Service: 5

Craig Soliz

Like always, it was a flawless experience.

Atmosphere: 5

Food: 5

Service: 5

Alejandro Tejada

Entered the drive-thru and was instantly hit with Joselyn’s nasty attitude. She does not deserve to work with customers with the attitude she has. Joselyn made sure our experience was horrible. She rolled her eyes at us, gave us attitude, and made us feel uncomfortable. Fire her immediately!!!!

Atmosphere: 1

Food: 3

Service: 1

lisa vaughn

1st time here, not the Safest Location for how much traffic they get. But it has 3 lanes, and even though the line look long, they are still pretty quick with orders. Wait time minimal.Sending Appreciation to All Staff Members for pushing out Great Customer Service

Atmosphere: 4

Food: 4

Service: 4

Peter Davidowicz

Please make those table reservation placards more colorblind friendly ?

Atmosphere: 5

Food: 5

Service: 5

Oscar Sanchez

The food was delicious as always, but the staff just didn't seem like they cared about anything. There was a homeless man outside bugging everyone coming in as well.

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Spicy Chicken Sandwich

Kristin Sankovich

Our order was missing multiple items, we called and were told they would comp them on our return. My son was crying as they forgot his order, and we drove from quite a ways. Upon return, manager, Jordan told us that he couldn’t help us. Playground area is usually greasy as well.

Atmosphere: 3

Food: 3

Service: 1

Chavezlife

Very rich breakfast.

Atmosphere: 4

Food: 4

Service: 4

Martin Flores

Always the best breakfast !

Atmosphere: 5

Food: 5

Service: 5

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