Pizza here is machine pressed, not hand tossed. You will be buying rushed product.
Gittle Vered
Exact same experience as Robert Martinez. However, the manager refused to give us her name (11/30 7pm) and said it was delivered twice, and refused to refund us and hung up on me after playing the quiet game with me and being unwilling to to explain to me what happened and saying I could not get a refund as they made it twice..but it was not delivered.
From Robert: Made an online order and it said it was delivered but wasn’t here. Called the store and the driver couldn’t find my apartment. So rather than calling the number that was provided he drove back to the store. When I called and asked why he didn’t just call that question was ignored and was told they would bring back my pizza that was made 40 minutes ago back for the delivery. No apology or resolution so I just cancelled my order. Thanks for saving me the pounds for the night but horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Malik Grant
Delivered the wrong pizza. When I called I was told a manager would call me back shortly. 40 mins passed before I called back again. Manager had no idea what I was talking about and took multiple explanations, im told the the pizza would be ready in 20-25 and delivered. An hour later I have to call back to get an update on my pizza and manager keeps repeating what I try to make out is my roommate picked up at the door(this after repeating the same thing three or four times barley able to ubderstand). I dont have a roommate. Apparently the driver just left it in front of the door without knocking. The previous order didnt say leave at door so what was the thought process on that? Over an one hour and thirty minutes for a pizza that was originally supposed to be about 30 minutes.
Service: 1
Jeff Mosley
Missing items. Agent on the phone did not care just sat there breathing into the ogone and not responsive. Was told that a clear issue with the dominos site was on me as far as a secobd item that was recieved wrong. Guess since they dont want to fix it will let amex deal with it
Service: 1
Modesto robles
Good pizza.
Atmosphere: 5
Food: 5
Service: 5
Robert
I came to this store at 12:07 PM to pick up a pizza that I ordered online. When I placed my order, I wanted a Coca-Cola 20oz, but since it wasn’t available on the website, I chose Sprite instead.
When I arrived to pick up my order (receipt #116), I noticed Coca-Cola was actually available in the refrigerator. I politely asked the employee if I could switch the Sprite for a Coca-Cola. She responded rudely and told me that I had ordered Sprite. I explained the situation, but the older lady with glasses continued speaking disrespectfully.
Someone with that attitude should not be working directly with customers, because she doesn’t show basic respect or proper communication.
Atmosphere: 1
Food: 2
Service: 1
Carlos Ramos
Shout out the awesome delivery drivers. In store employees are terrible tho
tjonez [the producer.]
Probably one of the best pizzas I’ve had from dominos in a long time. Probably will be getting pizzas from here now on!
Atmosphere: 5
Food: 5
Service: 5
Tad Pantaleoni
Lost a star across the board for the delivery charge being included when tipping. If I'm tipping 20% it should be on the food cost, not the delivery charge and tax. That's BS. So yeah, tip reduced because dominoes trying to screw you in the cost.
Atmosphere: 2
Food: 4
Service: 3
Robert Martinez
Made an online order and it said it was delivered but wasn’t here. Called the store and the driver couldn’t find my apartment. So rather than calling the number that was provided he drove back to the store. When I called and asked why he didn’t just call that question was ignored and was told they would bring back my pizza that was made 40 minutes ago back for the delivery. No apology or resolution so I just cancelled my order. Thanks for saving me the pounds for the night but horrible experience.
We order from here all the time. The staff is friendly and they dp things right. In all the years I've been going there I've only had problems twice. One time they couldn't find my pizza. They apologized and quickly made me a new one. The second time wasn't their fault. The delivery person (who wasn't Domino's) didn't show up with my pizza. After an hour of waiting I called the store. They apologized and remade my order. Even when the mistake was mine they remade my pizza for me. I love this store and can't recommend it enough!
Food: 5
Service: 5
Scott Stephens
It’s a Dominos. What can I say? Every time I order I get exactly what I ordered and promptly. It’s exactly what you’d want and expect from a Dominos.
Atmosphere: 4
Food: 4
Service: 5
Bianca Torres
The pizza started out delicious, but then...I spotted a clump of hair..idk what it is but I want to puke.
Atmosphere: 5
Food: 1
Service: 5
Dana Jacobi
Definitely don't order pizza from this location every time overcooked and with minimal toppings. I started only ordering wings, and they were ok. But service gotten worse and worse. This time, I got bread instead of wings. Now it's not all dominoes, just this location. I order from a dominoes near Slaughter and Manchaca and it is always awesome.
Food: 1
Service: 1
Chi Bay
No cheese, just sauce and toppings. Have no idea what is wrong with this brittle crust that came broken. Picture is as delivered.
Pizza here is machine pressed, not hand tossed. You will be buying rushed product.
Exact same experience as Robert Martinez. However, the manager refused to give us her name (11/30 7pm) and said it was delivered twice, and refused to refund us and hung up on me after playing the quiet game with me and being unwilling to to explain to me what happened and saying I could not get a refund as they made it twice..but it was not delivered.
From Robert:
Made an online order and it said it was delivered but wasn’t here. Called the store and the driver couldn’t find my apartment. So rather than calling the number that was provided he drove back to the store. When I called and asked why he didn’t just call that question was ignored and was told they would bring back my pizza that was made 40 minutes ago back for the delivery. No apology or resolution so I just cancelled my order. Thanks for saving me the pounds for the night but horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Delivered the wrong pizza. When I called I was told a manager would call me back shortly. 40 mins passed before I called back again. Manager had no idea what I was talking about and took multiple explanations, im told the the pizza would be ready in 20-25 and delivered. An hour later I have to call back to get an update on my pizza and manager keeps repeating what I try to make out is my roommate picked up at the door(this after repeating the same thing three or four times barley able to ubderstand). I dont have a roommate. Apparently the driver just left it in front of the door without knocking. The previous order didnt say leave at door so what was the thought process on that?
Over an one hour and thirty minutes for a pizza that was originally supposed to be about 30 minutes.
Service: 1
Missing items. Agent on the phone did not care just sat there breathing into the ogone and not responsive. Was told that a clear issue with the dominos site was on me as far as a secobd item that was recieved wrong. Guess since they dont want to fix it will let amex deal with it
Service: 1
Good pizza.
Atmosphere: 5
Food: 5
Service: 5
I came to this store at 12:07 PM to pick up a pizza that I ordered online. When I placed my order, I wanted a Coca-Cola 20oz, but since it wasn’t available on the website, I chose Sprite instead.
When I arrived to pick up my order (receipt #116), I noticed Coca-Cola was actually available in the refrigerator. I politely asked the employee if I could switch the Sprite for a Coca-Cola. She responded rudely and told me that I had ordered Sprite. I explained the situation, but the older lady with glasses continued speaking disrespectfully.
Someone with that attitude should not be working directly with customers, because she doesn’t show basic respect or proper communication.
Atmosphere: 1
Food: 2
Service: 1
Shout out the awesome delivery drivers. In store employees are terrible tho
Probably one of the best pizzas I’ve had from dominos in a long time. Probably will be getting pizzas from here now on!
Atmosphere: 5
Food: 5
Service: 5
Lost a star across the board for the delivery charge being included when tipping. If I'm tipping 20% it should be on the food cost, not the delivery charge and tax. That's BS. So yeah, tip reduced because dominoes trying to screw you in the cost.
Atmosphere: 2
Food: 4
Service: 3
Made an online order and it said it was delivered but wasn’t here. Called the store and the driver couldn’t find my apartment. So rather than calling the number that was provided he drove back to the store. When I called and asked why he didn’t just call that question was ignored and was told they would bring back my pizza that was made 40 minutes ago back for the delivery. No apology or resolution so I just cancelled my order. Thanks for saving me the pounds for the night but horrible experience.
Food: 1
Service: 1
Restaurantji Recommends
We order from here all the time. The staff is friendly and they dp things right. In all the years I've been going there I've only had problems twice. One time they couldn't find my pizza. They apologized and quickly made me a new one. The second time wasn't their fault. The delivery person (who wasn't Domino's) didn't show up with my pizza. After an hour of waiting I called the store. They apologized and remade my order. Even when the mistake was mine they remade my pizza for me. I love this store and can't recommend it enough!
Food: 5
Service: 5
It’s a Dominos. What can I say? Every time I order I get exactly what I ordered and promptly. It’s exactly what you’d want and expect from a Dominos.
Atmosphere: 4
Food: 4
Service: 5
The pizza started out delicious, but then...I spotted a clump of hair..idk what it is but I want to puke.
Atmosphere: 5
Food: 1
Service: 5
Definitely don't order pizza from this location every time overcooked and with minimal toppings. I started only ordering wings, and they were ok. But service gotten worse and worse. This time, I got bread instead of wings. Now it's not all dominoes, just this location. I order from a dominoes near Slaughter and Manchaca and it is always awesome.
Food: 1
Service: 1
No cheese, just sauce and toppings. Have no idea what is wrong with this brittle crust that came broken. Picture is as delivered.
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