Hacienda Jalisco #2

13233 Pond Springs Rd, Austin
(512) 344-9519

Recent Reviews

Rosy Taipe

Food and service was great. The barbacoa tacos are delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsa

Yessy Vanegas

For the first and last time visiting this restaurant, the waitress reluctantly served us. I asked her for an horchata and she gave me the glass full of pure ice and when I complained, she told me that if I wanted more I had to pay for another because the manager told them that they had to fill it up. The glass of pure ice is not fair to me, you are paying for that, the food seemed like it was from the previous day and they never came to ask if we needed anything else. When it was time to leave, they had lacquered the door, very poor service.

Atmosphere: 1

Food: 1

Service: 1

David Wang REALTOR

Had the Thursday lunch special. Seems authentic and came out fresh and hot from the kitchen.

Atmosphere: 4

Food: 3

Service: 5

Lucia M.

Ordered through DoorDash and the food was disgusting. Ordered a lemonade and they gave me a coke. Like how do you get the two confused. Staff seems to be lazy and takes no pride in the food they put out. Definitely don't recommend. I was hoping it would be good and unfortunately it was just flat out gross and a waste of time and money. Save your taste buds and go somewhere else.

Jay N.

Met some friends for lunch. We ordered the lunch specials beef tacos with chips and salsa and chicken taco plate for Service with very good. The food was delicious upbeat atmosphere. Sorry, maybe it was the other restaurant with the same name ,at a different location- i'm from out of town visiting the restaurant still wasn't a good dining experience

Joy Roman

I ordered their caldo, it was pretty good, however when I got home the lid on the container had melted into the container. The lid was all cracked and in pieces, couldn't believe it. Some of the pieces had fallen into the soup.

Atmosphere: 5

Food: 4

Service: 4

mika hopkins

The food was not good. The queso tasted like microwaved cheese and plastic. The server however was amazing.

Atmosphere: 2

Food: 1

Service: 5

David Rey

Try it, it’s really good at a great price.

Food: 5

Service: 5

Kepha A.

Great Mexican food that is true homemade food! Waitress was friendly and food came out hot! Will come back again!

Kepha Arcemont II

We’re do I start this place is AMAZING. From the service to the food wow. Such good food. If you haven’t been here you sleeping on some good Mexican food. Highly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Carne Asada Tacos, Tacos, Salsa

Silvermasked

Traditional mexican favorites and bar. Most people would go for staple options such as the enchiladas rojas, or a shrimp cocktail. The menu is varied and they offer a few different soups as well. Menudo is flavorful with a side of tortillas with the order. Breakfast options are served well into lunchtime. The tables and chairs are a nice touch to create a comfortable atmosphere, definitely a highlight of the restaurant, you can tell a bit of money was spent in them. They will give you chips and salsa but sometimes you may have to ask for them or they can assume you don't want any, Ive made it a habit to ask after my order now. Ive ordered drinks, they are a fair price. Horchata, if you are familiar with the traditional beverage can also be ordered here. I would recommend this hidden gem to anyone. A must try if you are in the area. The menu could use an updated look by a qualified graphic designer so if that's you, maybe offer your services, they could do well in updating the pictures and presentation in that regard but are enough to get the idea across of what you are ordering, this is just an afterthought to improve the business. The dishes Ive ordered have been hot and cooked to perfection, the beans are flavorful unlike many Ive tried in similar settings, they seasoned them, the difference is palpable and worth being mentioned. Expect around a 20$ ticket for one, that's a fair price.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

Bill Zapalac

Tiny overprice plates OWNER HAS REACHED OUT TO ME. To be fair I will possibly try again and hopefully a 5 STAR RATING. NOW if he will really try to reach out to meI would like to try again as evrtything looks good. Heck maybe 5 Gold Stars if someone would contact me as I just have one question and comment.

Atmosphere: 3

Food: 2

Service: 2

Sammy Gonzalez

First they say free refills. But charge your afterwards. No communication what so ever with the server. Went from paying $15 to $35 that's not a good way to do business.

Atmosphere: 5

Food: 3

Service: 1

Hunter Goodwin

Made a to-go order. Half of the order was missing when I got home. Went back to restaurant 20 minutes later to get missing item. They wanted to charge me again for the missing item!? Showed receipt via bank and they finally relented and corrected their mistake, gave me my missing enchilada. Highly incompetent staff making me feel like a criminal. Would not recommend this restaurant.

Atmosphere: 3

Food: 3

Service: 1

Fred Ellis

Every order is wrong. Every time. Repeated telling of order doesn't help. Ask for a quesadilia get a taco. Ask for salsa get nothing. Theyvalways Ask for some other person to run register. Food is good, if you can get it.

Atmosphere: 3

Food: 4

Service: 1

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