They ran out of propane at 11am at a festival. Didn't tell anybody and won't process refunds. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Bruce Stine
At a current 3.6 on Google I guess this review does not even matter to this ladies business.
Anyways, I hope it helps someone out thinking about purchasing any food here.
Hero Gyros came to our apartment complex, and was paid by our complex to give the first 50 gyros to residents for free.
Well, the owner decided to say that residents must purchase an item to receive a free gyro. This was not agreed nor in the contract for our complex. So a massive amount of people had to leave the long line they waited in because they did not bring their wallet. The owner tried to blame the issue on the complex as well.
I had my wallet on me and planned on ordering another anyway. So I made two purchases to receive two free gyros. I was happy with that. So the owner tells me the total and the two items come to 21 dollars even. The two purchased items were fries ($3.69) and a cheesesteak ($12.94). See photos for proof of price lol. So even at the highest percent of tax food trucks can charge which is 8.25%. It still does not come near $21. So I questioned the owner upon order pickup, 1 hr 30min later keep in, yes that is how long it took.
I was very polite and just figured it was some mandatory tip or something. Which is fine, should have been informed, but fine nevertheless. Well, lol, she told me it was tax. I said that does not add up, she didnt believe me, I showed her on a calculator app. Ridiculous. Then she told me the price of our food was $14.78 for the cheesesteak and $4.61 for the fries. I pointed to the menu no further than 8 inches from her face and said your prices are wrong then. Which is also whatever. Then she proceeded to tell me that it’s tax added. So they are charging 14.2% tax, 100% illegal and then charging more after the total of the order. Once again, see image for proof. Even without a calculator for exacts. This is obviously so off, so I told her. I don’t like being lied to or ripped off. She told me to take off my glasses and then maybe I could see the tax better. Whoa! I told her these are prescription, and she looked dumbfounded.
Just absolutely disgusting service and theft. Imagine getting an opportunity like our complex gave this poor rated business and not only ripping the complex off but your customers. I really would love a response from the owner on how they thought this was logical.
I will be reporting this to the BBB as well so bankruptcy court is aware because I know for a fact that is coming soon.
Atmosphere: 1
Food: 1
Service: 1
Ejaz Ahmed
One of the best shawarma’s in city .!! Everyone must try
Atmosphere: 5
Food: 5
Service: 5
Michelle Volpe
This food truck came to my apartment. I don’t usually write reviews that often but wow I had to after eating, their beef & lamb gyro was delicious! Everything tasted so fresh! I was hesitant to get the lamb but it didn’t taste gamey and one of the owners assured me it wouldn’t. Snapped a picture before it was all gone haha. The owners were also very friendly. Thanks y’all!
Atmosphere: 5
Food: 5
Service: 5
Joel BIrch
i waited at the front window of this food truck for genuinely 15 minutes and they did not once even acknowledge i was there.
Atmosphere: 1
Food: 3
Service: 1
Beauty Essxape (BeautyEssxape)
Came to my son's football thing they were having at the high school and this truck was there I told my Bestfriend let’s try it.
OH MY YES! We got the crack fries seasoned JUST RIGHT! I asked if they had any dipping sauce she recommended this white sauce I can’t remember but it’s a MUST. It was sooooo GOOD and we tried the Philly cheesesteak and yes another 10/10. It is pricey for a food truck but I love when we’re able to try food trucks and we haven’t tried too many since we've been in Austin but now we are looking forward too.
Service was amazing it was a woman and her husband and they told us the background of the business and it was like we clicked definitely will be back to support and share with friends and family.
Atmosphere: 5
Food: 5
Service: 5
T
Showed up at my apartment not of nowhere! Which is great just seemed like they were unhappy to be there and difficult to talk to. The food was a bit overpriced for what's included
Atmosphere: 2
Food: 2
Service: 1
Vickster K
We loved the thin gyros and the backlava is awesome. The food stayed warm, as we collected and we live about 7 mins away. The food- especially bread- good quality- Will Be back! And very happy to have a good - local - Greek kebab place! Thank you
craig brooks
It’s a truck and a shaky part of the strip, but holy crap the food is worth it!! Probably the best gyros meat I’ve ever had
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Beef and Lamb Gyro, Gyro
Samuel Romero
The food is okay, not bad but not too good. The main problem I had with the place is the woman who delivers the food. She doesn't really know how to provide good service. She was very rude to everyone in the line. If she doesn't want to serve people, she should definitely change her job.
Food is basic. Woman in the truck was incredibly rude to everyone on line. I was laughing about how mean she actualy was - It almost felt like a skit. No idea why she would have that job.
Food: 5
Service: 1
MARIO CABALLERO
Best Gyros and Philly Cheese steaks in town! Everything in the menu is delicious!
They ran out of propane at 11am at a festival. Didn't tell anybody and won't process refunds. Avoid.
Atmosphere: 1
Food: 1
Service: 1
At a current 3.6 on Google I guess this review does not even matter to this ladies business.
Anyways, I hope it helps someone out thinking about purchasing any food here.
Hero Gyros came to our apartment complex, and was paid by our complex to give the first 50 gyros to residents for free.
Well, the owner decided to say that residents must purchase an item to receive a free gyro. This was not agreed nor in the contract for our complex. So a massive amount of people had to leave the long line they waited in because they did not bring their wallet. The owner tried to blame the issue on the complex as well.
I had my wallet on me and planned on ordering another anyway. So I made two purchases to receive two free gyros. I was happy with that. So the owner tells me the total and the two items come to 21 dollars even. The two purchased items were fries ($3.69) and a cheesesteak ($12.94). See photos for proof of price lol. So even at the highest percent of tax food trucks can charge which is 8.25%. It still does not come near $21. So I questioned the owner upon order pickup, 1 hr 30min later keep in, yes that is how long it took.
I was very polite and just figured it was some mandatory tip or something. Which is fine, should have been informed, but fine nevertheless. Well, lol, she told me it was tax. I said that does not add up, she didnt believe me, I showed her on a calculator app. Ridiculous. Then she told me the price of our food was $14.78 for the cheesesteak and $4.61 for the fries. I pointed to the menu no further than 8 inches from her face and said your prices are wrong then. Which is also whatever. Then she proceeded to tell me that it’s tax added. So they are charging 14.2% tax, 100% illegal and then charging more after the total of the order. Once again, see image for proof. Even without a calculator for exacts. This is obviously so off, so I told her. I don’t like being lied to or ripped off. She told me to take off my glasses and then maybe I could see the tax better. Whoa! I told her these are prescription, and she looked dumbfounded.
Just absolutely disgusting service and theft. Imagine getting an opportunity like our complex gave this poor rated business and not only ripping the complex off but your customers. I really would love a response from the owner on how they thought this was logical.
I will be reporting this to the BBB as well so bankruptcy court is aware because I know for a fact that is coming soon.
Atmosphere: 1
Food: 1
Service: 1
One of the best shawarma’s in city .!! Everyone must try
Atmosphere: 5
Food: 5
Service: 5
This food truck came to my apartment. I don’t usually write reviews that often but wow I had to after eating, their beef & lamb gyro was delicious! Everything tasted so fresh! I was hesitant to get the lamb but it didn’t taste gamey and one of the owners assured me it wouldn’t. Snapped a picture before it was all gone haha. The owners were also very friendly. Thanks y’all!
Atmosphere: 5
Food: 5
Service: 5
i waited at the front window of this food truck for genuinely 15 minutes and they did not once even acknowledge i was there.
Atmosphere: 1
Food: 3
Service: 1
Came to my son's football thing they were having at the high school and this truck was there I told my Bestfriend let’s try it.
OH MY YES! We got the crack fries seasoned JUST RIGHT! I asked if they had any dipping sauce she recommended this white sauce I can’t remember but it’s a MUST. It was sooooo GOOD and we tried the Philly cheesesteak and yes another 10/10. It is pricey for a food truck but I love when we’re able to try food trucks and we haven’t tried too many since we've been in Austin but now we are looking forward too.
Service was amazing it was a woman and her husband and they told us the background of the business and it was like we clicked definitely will be back to support and share with friends and family.
Atmosphere: 5
Food: 5
Service: 5
Showed up at my apartment not of nowhere! Which is great just seemed like they were unhappy to be there and difficult to talk to. The food was a bit overpriced for what's included
Atmosphere: 2
Food: 2
Service: 1
We loved the thin gyros and the backlava is awesome. The food stayed warm, as we collected and we live about 7 mins away. The food- especially bread- good quality- Will
Be back! And very happy to have a good - local - Greek kebab place! Thank you
It’s a truck and a shaky part of the strip, but holy crap the food is worth it!!
Probably the best gyros meat I’ve ever had
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Beef and Lamb Gyro, Gyro
The food is okay, not bad but not too good. The main problem I had with the place is the woman who delivers the food. She doesn't really know how to provide good service. She was very rude to everyone in the line. If she doesn't want to serve people, she should definitely change her job.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Food is basic. Woman in the truck was incredibly rude to everyone on line. I was laughing about how mean she actualy was -
It almost felt like a skit. No idea why she would have that job.
Food: 5
Service: 1
Best Gyros and Philly Cheese steaks in town! Everything in the menu is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Heros 2 Step Gyro, Philly Cheese Steak, Falafel Gyro, Chicken Gyro, Veggie Gyro, Falafel Appetizer, Fresh Squeezed Lemonade, Hummus Toasted Pita, Two Step Gyro, Crack Fries
Food is ok ok but service is slow need to wait longer
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Falafel Appetizer
$16+ (after tip) for a pretty small gyro… writing this review still hungry lol.
Atmosphere: 3
Food: 3
Service: 3
Got the falafel with hummus pits instead of tzatziki because I'm vegan and i loved it! Perfect size for lunch or dinner .
Dietary restrictions: Vegan option by switching to hummus
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Falafel Gyro
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