Call in a togo order for one cheese steak 35 min before they closed. They called me back 2 min later and said store was closed. The call last 5 min one cheese steak. I walked in couple min later and ordered sub lol.
Food: 4
Service: 2
Ki
Everyone in this store is so professional great customer service and the food taste amazing . Uber eats stole my food and they were so amazing in how they dealt with it . John , Marcos ,
Atmosphere: 5
Food: 5
Service: 5
Clarissa D.
Amazing sub. Appreciate that they have gluten free options and the service is always quick. Only wish the online ordering worked more consistently, I've tried to order online twice and always get a "this store isn't taking app orders at this time" or something similar to that. Other than the app issue it's always a great experience.
Ashley Billins
Craving deliciousness without carbs? Jersey Mike's "Sub in a Tub" is a game-changer for low-carb eaters. My go-to is the Original Italian piled high with savory provolone, ham, and a symphony of Italian cold cuts (prosciuttini, cappacuolo, salami, and pepperoni). I get it "Mike's Way," with a tangy splash of vinegar, olive oil, and blend of spices which takes it to the next level. I always ask for extra veggies (onions, lettuce and tomatoes add the needed crunch) and add pickles and pepperoncini peppers for an extra burst of flavor. It's definitely a feast in a bowl for me, but sometimes my husband does add extra meat or bacon to his. It's not the cheapest option, but the quality and quantity are worth it. Plus, the staff here always make me feel welcome, even when I'm asking for "extra everything." This "Sub in a Tub" is one of my favorite low-carb “fast food” options– it's tasty, convenient, and fits my lifestyle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Bracin K
I always get #56. I add the red peppers and it's really good.The place is small and the people are nice.Much less crowded than Arboretum store.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Kahuna Cheese Steak
Aniyah H.
I had the best experience at this store!!!!The employee Jack was so nice to greet me and got my sandwich perfect. He read the order back to me with such great manners! This is a wonderful location to go to I recommend going to this location if you want great service!! The location was very clean and great atmosphere to sit and eat!
Keith Howanitz
My first time trying Jersey Mike's - had the Original Italian on rosemary bread. The staff was great, very helpful, and I was happy to see them cut all the meat & cheese fresh, just like in the commercial. I was a little nervous that the rosemary bread wouldn't be a great choice, but it had a great texture and both rosemary and parmesan on the top crust which was a great addition, not at all overwhelming. Really great ingredients, fulfilled my craving for an Italian sub!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Reese U.
19 dollars for a giant sub is absurd. Get it together Jersey or I'm going to Thundercloud
ArodFanStand
Manager handles bad customer very well. 5/5
Atmosphere: 5
Food: 5
Service: 5
Richard T.
Food is excellent closest to the north that I can easily find in Austin. Always friendly and happy to make exactly what you order
I eat Jersey Mikes a few times a week. Tonight i went to pick up Chik Fil A for my family but i wanted a sub sandwich. It was near closing time but my GPS told me i could make it. I arrived at 8:54. The open sign was turned off and the employees were hurriedly closing up. I walked in and they said they were closed. I didn't know how to respond. It was clearly not nine yet but i don't like hostility between myself and the person making my food. I just turned around and left. I went next door to the liquor store which was STILL OPEN. Because it was BEFORE NINE. I had time to buy some whiskey, get in my car and type this review, and it was STILL BEFORE NINE. It would have taken four minutes just to make my sandwich. Guess the guy had better things to do tonight than the job he was getting paid to do. Maybe he doesn't need this job anymore.Look. I work retail. I hate when people come in just before closing. But it happens all the time, because some of us work late or have a family to tend to. And when it does happen, i accept it and politely serve the damn customer. I don't act like a lazy jerk and tell them to go away. That is just UNACCEPTABLE.I drove 15 minutes out of the way for this. I wasted time and gas to try to give this store my money. Whoever owns this franchise location should get rid of the employee who turned me away. Review the security footage and it will corroborate this story. I will NEVER go to this location again, and am less likely now to go to ANY Jersey Mikes. The sandwiches are decent but not good enough to be treated like trash.
Bonsai B.
Service sucks.... employees looks scared and the manager that helped me was mean spirited rude and bizarre.. maybe hungover on a Monday morning? Maybe she hates men? She was short brown hair ponytail, worked on Monday the 28th at 11 o'clock.. watch out for her Y'all need to let her go so she can find a job that suits her and the poor employee kids won't act so scared, wow!!!! I hope corporate sees this !!! I'll be going back to my lovely friendly good vibes East Whitestone jersey mikes location!
Amber Wimberly
Great for lunch. Never disappoints!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cookie, Chips
Adam Staerkel
Great subs! #13 Italian (Mike's Way) is a top favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Fish, Club Supreme, The Original Italian
Call in a togo order for one cheese steak 35 min before they closed. They called me back 2 min later and said store was closed. The call last 5 min one cheese steak. I walked in couple min later and ordered sub lol.
Food: 4
Service: 2
Everyone in this store is so professional great customer service and the food taste amazing . Uber eats stole my food and they were so amazing in how they dealt with it . John , Marcos ,
Atmosphere: 5
Food: 5
Service: 5
Amazing sub. Appreciate that they have gluten free options and the service is always quick. Only wish the online ordering worked more consistently, I've tried to order online twice and always get a "this store isn't taking app orders at this time" or something similar to that. Other than the app issue it's always a great experience.
Craving deliciousness without carbs? Jersey Mike's "Sub in a Tub" is a game-changer for low-carb eaters. My go-to is the Original Italian piled high with savory provolone, ham, and a symphony of Italian cold cuts (prosciuttini, cappacuolo, salami, and pepperoni). I get it "Mike's Way," with a tangy splash of vinegar, olive oil, and blend of spices which takes it to the next level. I always ask for extra veggies (onions, lettuce and tomatoes add the needed crunch) and add pickles and pepperoncini peppers for an extra burst of flavor. It's definitely a feast in a bowl for me, but sometimes my husband does add extra meat or bacon to his. It's not the cheapest option, but the quality and quantity are worth it. Plus, the staff here always make me feel welcome, even when I'm asking for "extra everything." This "Sub in a Tub" is one of my favorite low-carb “fast food” options– it's tasty, convenient, and fits my lifestyle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
I always get #56. I add the red peppers and it's really good.The place is small and the people are nice.Much less crowded than Arboretum store.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Kahuna Cheese Steak
I had the best experience at this store!!!!The employee Jack was so nice to greet me and got my sandwich perfect. He read the order back to me with such great manners! This is a wonderful location to go to I recommend going to this location if you want great service!! The location was very clean and great atmosphere to sit and eat!
My first time trying Jersey Mike's - had the Original Italian on rosemary bread. The staff was great, very helpful, and I was happy to see them cut all the meat & cheese fresh, just like in the commercial. I was a little nervous that the rosemary bread wouldn't be a great choice, but it had a great texture and both rosemary and parmesan on the top crust which was a great addition, not at all overwhelming. Really great ingredients, fulfilled my craving for an Italian sub!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
19 dollars for a giant sub is absurd. Get it together Jersey or I'm going to Thundercloud
Manager handles bad customer very well. 5/5
Atmosphere: 5
Food: 5
Service: 5
Food is excellent closest to the north that I can easily find in Austin. Always friendly and happy to make exactly what you order
Restaurantji Recommends
I eat Jersey Mikes a few times a week. Tonight i went to pick up Chik Fil A for my family but i wanted a sub sandwich. It was near closing time but my GPS told me i could make it. I arrived at 8:54. The open sign was turned off and the employees were hurriedly closing up. I walked in and they said they were closed. I didn't know how to respond. It was clearly not nine yet but i don't like hostility between myself and the person making my food. I just turned around and left. I went next door to the liquor store which was STILL OPEN. Because it was BEFORE NINE. I had time to buy some whiskey, get in my car and type this review, and it was STILL BEFORE NINE. It would have taken four minutes just to make my sandwich. Guess the guy had better things to do tonight than the job he was getting paid to do. Maybe he doesn't need this job anymore.Look. I work retail. I hate when people come in just before closing. But it happens all the time, because some of us work late or have a family to tend to. And when it does happen, i accept it and politely serve the damn customer. I don't act like a lazy jerk and tell them to go away. That is just UNACCEPTABLE.I drove 15 minutes out of the way for this. I wasted time and gas to try to give this store my money. Whoever owns this franchise location should get rid of the employee who turned me away. Review the security footage and it will corroborate this story. I will NEVER go to this location again, and am less likely now to go to ANY Jersey Mikes. The sandwiches are decent but not good enough to be treated like trash.
Service sucks.... employees looks scared and the manager that helped me was mean spirited rude and bizarre.. maybe hungover on a Monday morning? Maybe she hates men? She was short brown hair ponytail, worked on Monday the 28th at 11 o'clock.. watch out for her Y'all need to let her go so she can find a job that suits her and the poor employee kids won't act so scared, wow!!!! I hope corporate sees this !!! I'll be going back to my lovely friendly good vibes East Whitestone jersey mikes location!
Great for lunch. Never disappoints!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cookie, Chips
Great subs! #13 Italian (Mike's Way) is a top favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Fish, Club Supreme, The Original Italian
Never had a bad sandwich or experience from here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian