Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
10622 Burnet Rd #300, Austin
(512) 215-2862
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
Ray the manager needs to be FIRED! I've a paying customer for 3 yrs 3 times a week. Ray is quite comfortable at giving his loyal customers old stale dry bread. He told me If I didn't like my sandwiches I could go somewhere else! I was floored. Me and friend went to the store to talk to him, but being the coward that he is at first he wouldn't come out but we weren't leaving until he did. He gave my friend a totally different story he FLAT OUT LIED!!! He couldn't Look me in my...read full review
BLT sandwich had raw bacon on it. Asked sandwich maker if she could make the bacon crisp...nope it comes precooked she says. Except for the fact that it's hardly cooked at all. Why do restaurants serve raw bacon on a BLT? It's so common at most fast food places. COOK THE BACON! Total waste of money.
First time I order 30 minutes...Second time 45 minutes...3rd time never came by.. manager was sensitive to what I had to say, I think I made him cry alittle. Dude your a manager! Fix the problem don't be part of it.. I work right next to you guys.. how can it take this long to get a sandwich.. burnet store needs to close down. You guys are worthless
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
Jimmy John's is a popular sandwich shop known for its fresh and tasty subs. The staff are generally attentive, with one reviewer noting that their order was only incorrectly filled once, and it was promptly fixed. Some customers have experienced issues with their orders being inaccurate, such as missing toppings or extra items they requested. However, the overall food quality is praised, with one reviewer describing the sandwiches as "perfect." The restaurant's atmosphere can be a bit chilly at times, but it is still considered a great spot for a quick and satisfying lunch. Recently, a customer appreciated how quickly the staff prepared their food for delivery, even when there was an issue with the delivery service. The manager offered a refund and even remade the order when the customer asked. Another customer pointed out that their Italian sandwich was missing oil and vinegar, standard toppings that enhance its flavor. Lastly, a customer shared a heartwarming experience with the shift manager, highlighting the welcoming atmosphere and kindness of the staff, which made their visit feel special and memorable.