Jimmy John's
13429 US-183 N, Austin
(512) 250-1320
Recent Reviews
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Manager knows how to keep people happy even when mistakes are made. 👍
Atmosphere: 5
Food: 5
Service: 5
The food is always great.
If you want to have fun and a Good Sandwich come over with this super team they are really good in customer service and make you feel as you're in home, they can be great Managers. They need to be promoted ASAP. I LOVE THIS THIS SUPER TEAM
Atmosphere: 5
Food: 5
Service: 5
Great as always
Atmosphere: 5
Food: 5
Service: 5
I’ve been quite a few sandwich shops, but the team at this Jimmy John’s is the nicest and most hospitable of any that I’ve been at! Super fun and friendly folks working here!
They made me some sort of supreme Italian with homemade peppers and it was absolutely fantastic ! Really really tasty, amazing that you can get this quality of toasted Italian sub so quickly! Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Food was great as always! The two gentlemen working here are amazing and quick. They are very welcoming and very helpful with the menu. I will be back!
Atmosphere: 5
Food: 5
Service: 5
This is the 4th time I have been to this location with my BFF/Roommate. Every time we have gone to this location, the staff has been absolutely AMAZING. (MARCUS!! DEE!!! I’m referring to y’all. :). ). Simply conversing with those two just lifts my spirits after a hard day at work.
It is clear Dee and Marcus are very skilled and know exactly what they’re doing. Their professionalism and friendliness shines through every-time we go there. ( not to mention the speed in which they are able to crank out… frankly perfect sandwiches Every Time!
Jimmy John’s: Please recognize the talent you have working for you at that location. We ALWAYS feel so welcome and taken care of when it’s time for my bff and I to unwind after a very long week busting our butts.
In short: Thank-you Marcus and Dee for improving one of the few days we have off!
While entering the store, my best friend and I were warmly greeted by Marcus and Dee; they were awesome! Their downhome, genuine sense of humor had us laughing and talking so much we gladly wound up getting more than what we intended to buy! The store was clean, the shelves were stocked, and we only sat for a few minutes before our sandwiches were ready! It's amazing how a short visit to a sandwich shop can improve the whole day.
Thank you so much Marcus and Dee! We'll definitely be coming back!
We walked in, got a sad greeting (which I get it’s a Monday and you work in service). The whole place smelled of sewage, but we ordered food anyway as we were in a time crunch. Food was sub par (ie toasted a sandwich that was not supposed to be, wrapping toppings inside of other toppings so you couldn’t see them) any questions asked were met with a “I don’t care” attitude.
I have no problems with the food here it is always great but offering cash delivery on your application and then every time someone puts and order in through the app calling and canceling and telling them it has to be through doordash or uber and cash won't be accepted is unacceptable if you are not accepting cash for delivery take it off as an option or fix the underlying problem so you can do it.
Restaurantji Recommends
Just ordered sandwiches for pickup. I guess you're employees are just careless and don't know how to read what toppings people want on their sandwiches. My sandwich COMES WITH TOMATO, wasn't on my sandwich. I added peppers that weren't on the sandwich , no flavor either. Never really like JJ's to begin with. So thanks for reminding me why I don't come here. 👎🏼👎🏼
I’m always satisfied with the freshness of the sandwich but the past few times I’ve been I feel like I’ve gotten horrible portions especially for paying $8 for a sandwich. The service was good and the cashier was extremely nice.
Atmosphere: 3
Food: 2
Service: 4
They make your sandwhich without meat and call you a liar when you go back in to get a new one.
Service: 1
Yall are 3 miles away and you won't deliver to my location. I'm assuming it's because you want that 2$ upcharge from food delivery apps
Atmosphere: 1
Food: 1
Service: 1
Such a disappointing experience at JJ today. I ordered online for pick up. My sandwich order was incorrect and our potato chips were omitted. I guess next time I need to open up every sandwich before i leave the restaurant to confirm my order. The store was completely empty, so it’s not like they were busy and rushed.
Food: 1
Service: 1
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