I ordered the #12, got home I received the #10. I immediately called to report this, my name was put in a book so the meal can be replaced. My meal would not be replaced because they charged me for a #10, not the #12 I asked for. I was asked if my order was repeated to me, yes it was, but what was repeated to me did not match what I received nor did it match what was rang up. The woman kept saying the order was repeated, which yes it was, but saying and providing the correct order are 2 different things. I will not be giving LJS anymore of my business. LJS needs to do better, being that there is not really another in Austin. Yes there are others neighboring, but as for Austin no. Good food, but customer service needs improvement. I understand what I was charged for is what I received, but it's not what I ordered and definitely not what was repeated
Food: 4
Service: 1
Frank Villarreal
Just glad they are still open
Atmosphere: 4
Food: 3
Service: 4
Rico Ramon
The only disappointment was that they didn't have the barrel of root beer but everything was still good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Lisa Gordon
Good was very good and freshly made
Atmosphere: 4
Food: 5
Service: 5
Michael Wilson
Ordered extra chicken and large Cole slaw never received either !!!
Atmosphere: 3
Food: 1
Service: 1
John Ingram
Inexpensive lunch, well prepared though a little salty, good malt vinegar. Pickup from the ordering counter. Cooked corn, and green beans available. CocaCola products and A&W root beer.
Atmosphere: 3
Food: 4
Service: 5
Norma Gutierrez
Felicia was awesome, so cheerful and super helpful. Kudos to a great asset for this restaurant.
Food: 5
Service: 5
Sherry Smith
Doesn't look all that appealing, but the food and people are absolutely awesome!
Atmosphere: 3
Food: 5
Service: 5
Edgar Allan Lunasin
Took order and got the food quick. Not that busy during the week. There is always a street person snoozing in the store. They need to get red vinegar for the fried or grilled fish.
I love fish with malt vinegar. It was super crispy here.
Food: 4
Service: 5
Dawn White
Service is happening here!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn
Alexander Castillo
Restaurant is never clean in the sitting area
Atmosphere: 2
Food: 3
Service: 3
Anthony Smith
I've always loved Long John Silver's and love this location. It's the main location in Austin. I was sad when it temporarily closed but so excited and happy now that it's open again! Still the best place for fast great tasting seafood!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Corn, Fried Fish Hushpupies and Fries
Carol Sherman
I ordered the cheese curds & cole slaw and they are wonderful! The large order of curds was too big but I kept eating ..
I ordered the #12, got home I received the #10. I immediately called to report this, my name was put in a book so the meal can be replaced. My meal would not be replaced because they charged me for a #10, not the #12 I asked for. I was asked if my order was repeated to me, yes it was, but what was repeated to me did not match what I received nor did it match what was rang up. The woman kept saying the order was repeated, which yes it was, but saying and providing the correct order are 2 different things. I will not be giving LJS anymore of my business. LJS needs to do better, being that there is not really another in Austin. Yes there are others neighboring, but as for Austin no. Good food, but customer service needs improvement. I understand what I was charged for is what I received, but it's not what I ordered and definitely not what was repeated
Food: 4
Service: 1
Just glad they are still open
Atmosphere: 4
Food: 3
Service: 4
The only disappointment was that they didn't have the barrel of root beer but everything was still good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Good was very good and freshly made
Atmosphere: 4
Food: 5
Service: 5
Ordered extra chicken and large Cole slaw never received either !!!
Atmosphere: 3
Food: 1
Service: 1
Inexpensive lunch, well prepared though a little salty, good malt vinegar. Pickup from the ordering counter. Cooked corn, and green beans available. CocaCola products and A&W root beer.
Atmosphere: 3
Food: 4
Service: 5
Felicia was awesome, so cheerful and super helpful. Kudos to a great asset for this restaurant.
Food: 5
Service: 5
Doesn't look all that appealing, but the food and people are absolutely awesome!
Atmosphere: 3
Food: 5
Service: 5
Took order and got the food quick. Not that busy during the week. There is always a street person snoozing in the store. They need to get red vinegar for the fried or grilled fish.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Fish and Chips
I like the food here
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love fish with malt vinegar. It was super crispy here.
Food: 4
Service: 5
Service is happening here!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn
Restaurant is never clean in the sitting area
Atmosphere: 2
Food: 3
Service: 3
I've always loved Long John Silver's and love this location. It's the main location in Austin. I was sad when it temporarily closed but so excited and happy now that it's open again! Still the best place for fast great tasting seafood!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Corn, Fried Fish Hushpupies and Fries
I ordered the cheese curds & cole slaw and they are wonderful! The large order of curds was too big but I kept eating ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
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